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Chow Tai Fook Oakridge Park – Retail Operations & Administrative Coordinator

Windsor jewelry co.Ltd
Vancouver, BC

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Détails du poste

Temps plein
Il y a 12 jours

Compétences

Vente au détail de luxe
Microsoft Word
Mandarin
Microsoft Excel
Microsoft Outlook
Cantonais
Anglais
Compétences en communication
Gestion du temps

Description complète du poste

Administrative & Operations CoordinatorChow Tai Fook – Oakridge Park

Location: Oakridge Park, Vancouver, BC
Employment Type: Full-Time, On-Site
Department: Back Office / Store Operations

Position Overview

Chow Tai Fook – Oakridge Park is seeking a highly organized and detail-oriented Administrative & Operations Coordinator to support the boutique’s back-office operations.

This position will serve as a key point of contact between the Oakridge Park management team, Chow Tai Fook brand representatives, vendors, contractors, and the company’s internal management team.

The successful candidate will be responsible for administrative coordination, documentation, reporting, communication, and operational follow-up. This is primarily a back-office position and is not a sales-focused role.

Key Responsibilities

Act as the primary administrative contact between the boutique and Oakridge Park management
Coordinate with Chow Tai Fook brand teams, regional offices, and internal management
Follow up on requests, approvals, deadlines, inspections, maintenance matters, and operational requirements
Prepare and organize daily, weekly, and monthly operational reports
Draft and manage professional emails, notices, forms, and internal communications
Maintain store documents, contracts, invoices, payment records, permits, and administrative files
Coordinate with vendors, contractors, logistics companies, security teams, and service providers
Support shipping, receiving, customs clearance, deliveries, and related documentation
Assist with employee scheduling records, attendance records, payroll information, commission records, and staff documentation
Maintain inventory movement records, product transfer records, receiving reports, returns, shortages, and related paperwork
Track outstanding tasks and ensure timely follow-up with all relevant parties
Prepare meeting notes, action lists, management updates, and supporting documents
Assist management with store projects, events, inspections, audits, and operational initiatives
Maintain confidentiality when handling employee, financial, operational, and company information
Provide general administrative and operational support as assigned by management

Qualifications

Previous experience in administration, office coordination, retail operations, property management coordination, or a related role
Strong written and verbal communication skills
Excellent organization, follow-up, and time-management abilities
Strong attention to detail and accuracy
Ability to manage multiple tasks, deadlines, and external contacts
Proficiency in Microsoft Excel, Word, Outlook, and general office software
Comfortable preparing reports, emails, spreadsheets, and administrative documents
Professional and confident when communicating with landlords, brand representatives, vendors, and senior management
Fluent English is required
Mandarin and/or Cantonese is a strong asset
Experience in luxury retail, jewellery, shopping centre operations, logistics, payroll administration, or inventory management is an asset
Must be legally entitled to work in Canada

Ideal Candidate

The ideal candidate is professional, dependable, proactive, and highly organized. They should be able to independently follow up on outstanding matters, communicate clearly with different departments, and ensure that administrative and operational tasks are completed accurately and on time.

Work Environment

This is an on-site, back-office position based at Chow Tai Fook – Oakridge Park. Occasional support on the retail floor may be required during special events or busy periods, but the primary responsibility of the role is administrative and operational coordination.

Pay: $19.50-$25.76 per hour

Work Location: In person

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