20 meilleures offres (guest service representative, aurora, on) (à pourvoir)

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- 18,97 $ de l’heure
- Saisonnier
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il y a 1 jour
Planet Fitness - General Manager - Malvern
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Genesis Experience Manager(Sales Representative) Genesis Downtown
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Contact Centre Representative (Elmwood Spa, elmspa)
Elmwood Spa —Toronto, ON
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Residence Services Representative
Campus Living Centres —Toronto, ON
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- Diplôme d'études secondaires
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Night Auditor
Homewood Suites by Hilton, Vaughan —Vaughan, ON
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Member Services Rep
Crunch Fitness Canada —Woodbridge, ON
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- Certification RCR
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Full Time Key Holder - HUGO Outlet, Vaughan Mills Outlet
Hugo Boss —Vaughan, ON
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Pearl North York Fitness LP —Toronto, ON
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Customer Service Representative / Party Host / Play attendant
Happy Kingdom Playground —Mississauga, ON
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Night Auditor (Full-Time, shift work)
Easton's Group of Hotels Inc. —Markham, ON
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Night Supervisor
SpringHill Suites by Marriott, Toronto/ Vaughan —Vaughan, ON
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Full-time Customer Service Representative / Manager Assistant / Play Attendant
Happy Kingdom Playground —Mississauga, ON
- À partir de 17,60 $ de l’heure
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Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters —Mississauga, ON
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The Boulevard Club —Toronto, ON
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AE - Merchandising Team Leader (Assistant Manager)
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Maple Leaf Sports & Entertainment Partnership —Toronto, ON
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AE - Merchandising Team Leader
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Planet Fitness - Member Services Representative - Part Time - Malvern
Malvern Town Centre Fitness LP —Toronto, ON
- 17,60 $ de l’heure
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Customer Care Representative / Receptionist
BioHorizons Canada —Markham, ON
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Valid Ontario Class 'G' Driver's license. This position is an integral role at Weins Auto Group and is responsible for building strong and lasting relationships…
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Daily cash and credit card transactions - when needed. Booking RV Rentals via telephone, email, and in-person. Support our guests while they are on their trip.
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service representative (aurora, on)

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Temporary Customer Service Representative - Hullmark Centre (Afternoon Shift)

Impark
Toronto, ON

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Détails du poste

Saisonnier | Temps plein
Il y a 1 jour

Avantages

Congés payés
Vacances payées
Programme d'Aide aux Employés

Compétences

Utilisation d'un ordinateur
Service à la clientèle
Centre d'appels
Microsoft Office
Diplôme d'études secondaires
Saisie de données
Étiquette au téléphone
Compétences en communication

Description complète du poste

Description

Location: Lot 56- 4789 Yonge Street (Hullmark Centre)
Start Date: July 27, 2026
End date: August 14, 2026
Shift: Monday - Friday / 3:00pm - 11:00pm

**Changes may be made to this schedule are subject to operational requirements.

Deadline: Thursday, July 23rd, 2026, at 5:00pm
This is an internal position for all UFCW Impark employees.

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.

Key Responsibilities

Serve as the primary point of contact for monthly parking customers, including prospective, existing, and internal stakeholders
Handle inbound calls, emails, and written correspondence in alignment with service level and quality standards
Resolve customer inquiries, requests, and complaints with professionalism, empathy, and accuracy
Support customer retention by delivering consistent, high-quality service experiences
Assist customers with account setup, maintenance, and web-based platform navigation
Process customer transactions, including new account sign-ups, updates, and cancellations
Accurately enter and maintain customer data, payment details (credit card and pre-authorized payments), and account notes
Ensure all customer interactions and transactions are properly documented in CRM systems
Provide branch, lot, and account maintenance support
Manage high-volume workloads while maintaining accuracy, efficiency, and professionalism
Complete after-call work and required documentation promptly
Monitor and respond within established service level agreements (SLAs)
Maintain data integrity through accurate data entry and system updates
Communicate and enforce company policies, procedures, and parking regulations
Stay current with changes to workflows, policies, and product offerings
Utilize available resources such as internal knowledge bases, policies, and training materials
Assist team members with troubleshooting and issue resolution
Coordinate operational tasks such as work orders, meter outage reporting, and documentation uploads
Support supply order preparation and submission for parking locations
Maintain deliverable calendars to ensure deadlines are met across departments

Skills, Knowledge and Expertise

Strong communication skills (verbal and written) with excellent phone etiquette
Demonstrated ability to manage multiple priorities in a structured, fast-paced environment
High attention to detail with strong data entry accuracy
Critical thinking and problem-solving skills with sound judgment
Ability to handle customer concerns professionally and effectively resolve conflicts
Proficiency in Microsoft Office and customer systems (CRM, phone platforms, etc.)
Self-motivated, adaptable, and team-oriented with a strong work ethic

REQUIREMENTS:

High School Diploma or GED equivalent
Minimum 1 year of customer service experience in a high-volume environment (e.g., call center, retail) preferred
Must be at least 18 years of age
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

PHYSICAL DEMANDS:

Ability to remain seated for extended periods while working at a computer workstation
Frequent use of a computer, keyboard, and telephone for data entry and customer communication
Ability to read, analyze, and interpret information on a computer screen
Occasional lifting of office supplies or materials up to 10–15 pounds
Frequent talking and listening to interact with customers via phone and virtual channels
Ability to maintain focus and productivity in a fast-paced, high-volume work environment

WORKING CONDITIONS:

Fast-paced, high-volume contact center environment
Performance-driven with call monitoring and quality assurance standards

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family.

UNION:

If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

About Reimagined Parking

The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

United States - California applicants only:

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service representative (aurora, on)

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About Reimagined Parking

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