4 meilleures offres (bilingual customer service representative (english/french), columbus) (à pourvoir)

Bilingual Customer Service Representative
Guarantee VC —North York, ON
- De 20 $ à 25 $ de l’heure
- Temps partiel
- Bilingue
- Logiciels de GRC/CRM
- Vente
Postuler rapidement
il y a 5 jours
Customer Service (Mandarin)
Damai Express —Markham, ON
- De 18,50 $ à 22,50 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Baccalauréat
- Congés payés
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 3 jours
Bilingual Customer Service Representative
Turf Care Products Cana —Newmarket, ON
- Temps plein
- Bilingue
- Microsoft Excel
- Vente
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Customer Service
Aquafor Beech Limited —Toronto, ON
- De 800 $ à 900 $ par semaine
- Temps partiel
- Bilingue
- Espagnol
- Vente
- Assurance Dentaire
- Congés payés
Postuler rapidement
10 h

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : bilingual customer service representative (english/french) (columbus)

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Bilingual Customer Service Representative

Guarantee VC
North York, ON

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Détails du poste

Permanent | Temps partiel | Temps plein | Occasionnel
Il y a 5 jours

Avantages

Vacances payées

Compétences

Bilingue
Logiciels de GRC/CRM
Français
Multilingue
Vente
Service à la clientèle
Centre d'appels
Salesforce
Vente incitative
Anglais
Microsoft Office
Expérience administrative
Compétences en communication
Gestion du temps

Description complète du poste

Job Description

Guarantee VC is seeking a professional and customer-focused Bilingual Customer Service Representative to join our growing team.

The successful candidate will provide support to customers, automotive dealerships, repair facilities, and business partners across Canada. This role requires excellent communication skills, strong attention to detail, and the ability to handle customer inquiries professionally in both English and French.

Responsibilities

Respond to customer inquiries by phone and email in English and French
Provide information regarding vehicle warranty contracts, coverage, procedures, and required documentation
Assist customers, dealerships, and repair facilities with general service and administrative inquiries
Explain the claims process and direct claims-related matters to the appropriate department
Review and update customer and contract information
Document customer interactions and follow-up activities in company systems
Follow up when additional information or documentation is required
Assist with contract corrections, document requests, cancellations, and transfers
Work with the claims, sales, accounting, and administration departments to resolve inquiries
Handle complaints and difficult conversations professionally
Escalate complex or sensitive matters to management
Maintain the confidentiality of customer and company information
Perform additional administrative duties as required

Qualifications

Fluency in spoken and written English and French is required
Previous customer service or administrative experience is preferred
Excellent verbal and written communication skills
Strong organizational and time-management skills
Strong attention to detail and accuracy
Comfortable communicating with customers by phone and email
Ability to explain policies and procedures clearly
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office and email
Experience with Salesforce or a similar CRM system is an asset
Automotive, warranty, insurance, or call centre experience is an asset

What We Offer

Competitive salary based on experience
Full-time, Monday-to-Friday schedule
Benefits package
Paid vacation
Training and ongoing support
Opportunities for professional growth
Supportive and collaborative work environment

How to Apply

Please submit your résumé outlining your customer service experience and your proficiency in English and French.

Guarantee VC is committed to providing an inclusive and accessible workplace. Accommodations are available throughout the recruitment process upon request.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $20.00-$25.00 per hour

Language:

English (required)
French (required)

Work Location: In person

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