Job Overview
We are seeking a dedicated and personable Customer Service representative to join our team. This role involves engaging with customers to provide exceptional support, resolve inquiries, and enhance overall customer satisfaction. The ideal candidate will possess strong communication skills, be bilingual in mandarin. This position offers an excellent opportunity to develop your customer service expertise within a dynamic environment.
Requirements
- Responsible, patient, and detail-oriented
- Good communication skills
- Friendly and team-oriented attitude
- Customer service or operations experience is a plus
Job Responsibilities
- Handle daily customer inquiries and order follow-ups
- Support customer pick-up services in store
- Assist with parcel sorting, stocking, and warehouse operations
- Picking up orders, sorting orders
- Able to lift 30kg
Salary & Benefits
- Monthly payroll, salary negotiable
- Full-time: 10:30 AM – 6:30 PM, 5 days per week
- Performance bonus and additional paid leave after probation
Pay: $18.50-$22.50 per hour
Benefits:
- Company events
- Flexible schedule
Work Location: In person
