5 meilleures offres (customer experience representative, remote) (à pourvoir)

Full-Time Bilingual Inbound Customer Service Representative (No Sales) – Work from Home
TWCC —Winnipeg, MB
- De 20,50 $ à 22,55 $ de l’heure
- Temps plein
- Travail hybride
- Bilingue
- Microsoft Outlook
- Service à la clientèle
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 14 jours
Customer Service and New Home Warranty Representative
Briarwood Development Group —Richmond Hill, ON
- Jusqu’à 53 040 $ par an
- Temps partiel
- Travail hybride
- Déplacements à prévoir jusqu'à 50%
- Service à la clientèle
- Esprit d'analyse
- Travail à domicile
Postuler rapidement
il y a 6 jours
Customer Experience Coordinator
Kyocera Document Solutions Canada —Montréal, QC
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Expérience en gestion
- PMP
- Programmes de Bien-être
- Indemnité kilométrique
Postuler rapidement
Bauer: Représentant(e) Commerce Électronique et Garantie/ E-Commerce & Warranty Representative
French Canadian Bauer Hockey/ Cascade Maverik Lacrosse —Ville de Québec, QC
- De 20 $ à 23 $ de l’heure
- Télétravail
- Bilingue
- Microsoft Word
- Logiciels de GRC/CRM
Postuler rapidement
Customer Service Representative
Everest Solutions and Images Ltd. —Winnipeg, MB
- De 18,00 $ à 18,50 $ de l’heure
- Temps plein
- Télétravail
- Service à la clientèle
- Compétences rédactionnelles
- Diplôme d'études secondaires
Postuler rapidement

More jobs to discover

Find similar jobs that you might be interested in.

Bilingual Customer Service and Sales Representative - Work at Home
Asurion —Campbellton, NB
Excellentes habiletés de communication, en français et en anglais, (oral et écrit) et être orienté vers le service à la clientèle. Full benefits after 30 days.
De 21 $ à 24 $ de l’heure

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Care Representative - Bilingual (Fr/Eng)
Canadian Appliance Source —North York, ON
Initiate outbound calls to our customers. They are responsible for providing exceptional customer service, primarily over the phone, email, and chat, for…
De 20 $ à 23 $ de l’heure
Postuler rapidement
il y a 11 jours
Bilingual Customer Service Representative
Lawson Products —Mississauga, ON
We’re looking for an English and French speaking Customer Service Representative to provide specialized customer service and administrative support to Lawson…
De 20,00 $ à 23,87 $ de l’heure
Postuler rapidement
il y a 3 jours

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience representative (remote)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Full-Time Bilingual Inbound Customer Service Representative (No Sales) – Work from Home

TWCC
Winnipeg, MB

Postuler rapidement

Détails du poste

Temps plein
Il y a 14 jours

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Assurance Vision

Compétences

Bilingue
Français
Microsoft Outlook
Service à la clientèle
Anglais
Scriptage
Compétences en informatique
Compétences en communication

Description complète du poste

Full-Time Bilingual Inbound Customer Service Representative (No Sales) – Work from Home

If you are looking to join a dynamic and diversified team in a fast-paced environment that values and respects both its customers and employees, then TWCC Contact Centre Services Ltd. (TCCS) will be an excellent fit for you. We have a 2 week on-site training class beginning on July 6, 2026.

The TWCC Group of Companies are committed to the efforts of economic reconciliation for Indigenous people in Manitoba and across Canada. We strive to foster a diverse, inclusive workplace that is not only a representative of the broader community, but also the Indigenous communities that form the ownership of TWCC. As part of this commitment, preference will be given to qualified applicants who self-identify as Indigenous in the application process.

Job Overview:

Provide exceptional service and guidance to customers and providers regarding Dental Insurance matters.

Work Hours (Full-time)

37.5 per week. Flexible availability between Monday to Friday 4:30 AM – 8:00 PM CST (no overnights and no weekends)

Work From Home

Candidates must be able to work in an environment that is separate from other areas within their home, with direct internet access (hard wire) and must also have a mobile device with internet capability. All other equipment is provided and is to be returned at the end of the employment term.

Summary of Accountabilities and Experience:

Successful candidates will be required to have 1+ year(s) of experience in a contact center environment.
Meet or exceed established performance targets: Attendance/reliability, Call Quality, Average Handle time, and Scheduled Adherence.
Provide complete and accurate information in a professional, courteous and pleasant manner.
Identify client’s needs through effective probing and active listening.
Recommend appropriate options and solutions to fulfill client’s needs.
Complete post call activities/documentation accurately and timely.
Ability to follow required scripting and necessary call flows using internal tools and resources.

Required Skills and Attributes:

Bilingual Capability: Proficiency in both English and French languages. Potential candidates will be required to complete testing.
Excellent customer service skills (soft skills and professionalism);
Proven effective communication skills (listening/verbal/interpretation);
Strong computer/technical skills including an ability to assist with website navigation and multiple PC applications (i.e. Microsoft Teams, Outlook, internet browsers and internal resources);
Drive for client success by providing engaging, polite, professional and helpful service.
Team player; coachable and open to feedback.

Job Requirement: Security Clearance

Successful candidates will require to complete a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID and undergo fingerprinting to be granted Clearance. All related costs will be covered by TCCS.

Compensation

Base starting wage is $20.50, but Representatives can earn up to $22.55 with performance bonus incentives. TCCS provides a comprehensive Group Health/Dental and Pension Plan. All training time is paid and will be on site in our Winnipeg, Manitoba office (2 weeks in-office).

Please upload a personal resume via Career Applications | Tribal Wi-Chi-Way-Win Capital Corporation website

Thank you for applying. Candidates who meet the requirements will receive a call or email.

Pay: $20.50-$22.55 per hour

Benefits:

Dental care
Extended health care
RRSP match
Vision care

Language:

French (required)

Work Location: Hybrid remote in Winnipeg, MB R3B 1R3

Postuler rapidement

Affinez votre recherche

customer experience representative emplois - remote

Full-Time Bilingual Inbound Customer Service Representative (No Sales) – Work from Home

Customer Service and New Home Warranty Representative

Customer Experience Coordinator

Bauer: Représentant(e) Commerce Électronique et Garantie/ E-Commerce & Warranty Representative

Customer Service Representative

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience representative (remote)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact