16 meilleures offres (scheduling, charlottetown, pe) (à pourvoir)

Harbour Hopper Tours Supervisor
Ambassatours Gray Line Ltd. —Charlottetown, PE
- 21,63 $ de l’heure
- Fins de semaine au besoin
- Microsoft Excel
- Service à la clientèle
- Leadership
Registered Dental Hygienist
Bunbury Dental —Stratford, PE
- De 46 $ à 50 $ de l’heure
- Temps plein
- En présentiel
- Compétences en communication
Postuler rapidement
il y a 10 jours
Site Lead Industrial Installation & Automation
MTLI Group of Companies —Canada
- De 78 902,64 $ à 100 684,25 $ par an
- Temps plein
- Anglais
- Déplacements à prévoir
Postuler rapidement
General Medical Physician
Members Health Inc. —Canada
- De 140 $ à 150 $ de l’heure
- Temps partiel
- Télétravail
- Compétences en communication
- Programmes de Bien-être
- Travail à domicile
Postuler rapidement
Construction Project Manager
MTLI Group of Companies —Canada
- De 75 000 $ à 120 500 $ par an
- Fins de semaine au besoin
- Microsoft Excel
- PMP
- Gestion de projet
- Congés payés
Postuler rapidement
Construction Superintendent
Cobra Enterprises —Canada
- Heures supplémentaires
- Port de charges lourdes
- Esprit d'analyse
- Expérience en supervision
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Music Teachers (Contract) - Piano, Violin, Voice, Cello, Guitar & More (ALL instruments)
Beethoven at Home —Canada
- De 37,30 $ à 72,00 $ de l’heure
- Maîtrise
- Diplôme universitaire non requis
- Compétences en communication
Postuler rapidement
Medium Duty Truck Technician - Capital Ford Regina
Capital Ford Lincoln Inc. —Canada
- À partir de 175 000 $ par an
- Temps plein
- Diagnostic automobile
- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Medical Imaging Professionals – Multiple Modalities
Augury Healthcare —Canada
- De 60 $ à 80 $ de l’heure
- Temporaire
- Certification RCR
- Soins Immédiats en Réanimation
- Microsoft Office
- Indemnité kilométrique
- Aide au Transport Quotidien
Postuler rapidement
Cardiovascular Perfusionist
Dispatch Staffing —Canada
- 140 $ de l’heure
- Heures supplémentaires
- Esprit d'analyse
- Déplacements à prévoir
- Soins médicaux
Postuler rapidement
Service Appointment Coordinator
Fair Isle Ford Lincoln —Charlottetown, PE
- De 18 $ à 20 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
5 h
Clinic Office Manager
Remember When HealthCare —Charlottetown, PE
- De 23 $ à 28 $ de l’heure
- Temps plein
- Google Suite
- Service à la clientèle
- Cabinet médical
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 3 jours
Retail Store Manager
Coastal Culture —Charlottetown, PE
- 22 $ de l’heure
- Heures supplémentaires
- Vente
- Marchandisage
- Microsoft Office
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Team Lead (Full time) - Royalty Crossing
RW&CO —Charlottetown, PE
- Fins de semaine au besoin
- Télétravail
- Systèmes PGI
- Microsoft Office
- Diplôme d'études secondaires
- Bourses d'Études
- Congés payés
Postuler rapidement
3 h
Caregiver / Personal Support Worker (PSW) / Home Support Worker (HSW) / Resident Care Worker (RCW)
Remember When HealthCare —St-peters Bay, PE
- De 17,50 $ à 20,00 $ de l’heure
- Temps partiel
- Certification RCR
- Prodiguer des soins
- Certificat de premiers soins de base
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 3 jours
Kinesiologist / Physiotherapy Assistant
Physio East —Montague, PE
- À partir de 41 600 $ par an
- Temps plein
- Baccalauréat
- Soins médicaux
- Compétences en informatique
Postuler rapidement
il y a 3 jours

More jobs to discover

Find similar jobs that you might be interested in.

Registered Dental Hygienist
Bunbury Dental —Stratford, PE
We are looking for a full time Dental Hygienist to join our team. Monday to Thursday 8 to 4 but can be flexible on hours. Pay: $45.00-$50.00 per hour…
De 45 $ à 50 $ de l’heure
Postuler rapidement
il y a 13 jours
Registered Dental Hygienist
Colchester Dental —Truro, NS
Valid Registered Dental Hygienist license for NS. Educate patients on oral hygiene practices and preventive care. Perform dental cleanings and examinations.
De 45 $ à 50 $ de l’heure
Postuler rapidement

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Scheduling Coordinator
Power King Exhaust Cleaning —Georgina, ON
Handle a high volume of incoming calls and emails professionally and promptly. The Scheduler is a key liaison between our customers and service crews and serves…
De 22 $ à 28 $ de l’heure
Postuler rapidement
il y a 13 jours
Administrative Clerk - Secretary
York Region —Newmarket, ON
Reporting to the Supervisor, Administrative Services is responsible for providing administrative and clerical support to the assigned Branch program, including…
De 34,61 $ à 37,61 $ de l’heure
il y a 6 jours

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : scheduling (charlottetown, pe)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Harbour Hopper Tours Supervisor

Ambassatours Gray Line Ltd.
Charlottetown, PE

Postuler dès maintenant

Détails du poste

Compétences

Microsoft Excel
React
Service à la clientèle
Leadership
Compétences en communication

Description complète du poste

Charlottetown, PE Customer Service Experienced Seasonal $21.63 / hour

Ambassatours Gray Line is one of Canada's premier sightseeing tour companies, based in Halifax, Nova Scotia and Charlottetown Prince Edward Island. For over 30 years, we have provided unforgettable land and water tours throughout Atlantic Canada, creating world-class traveler experiences. The Harbour Hopper tour is our flagship offering, and as the Harbour Hopper Supervisor in Charlottetown, you will play a key leadership role in ensuring the success of this high-profile operation.

As a Seasonal Harbour Hopper Tours Supervisor, you will play a vital role in ensuring the delivery of exceptional guest experiences through the effective oversight of daily operations, team leadership, and a commitment to service excellence. Your duties in this role will be performed alongside working as a Harbour Hopper Tour Guide or, as a Sales & Customer Service Agent. Your first-hand experience delivering engaging and high-quality tours or servicing our guests will directly inform you of your ability to mentor and develop others.

What you'll do

Responsibilities

Core Job Responsibilities & Duties

1. Ongoing Support and Quality Assurance:

Monitor the quality of tours through observation and guest feedback, providing constructive feedback and coaching as needed.

Stay informed about updates to tour routes, historical details, or storytelling techniques and incorporate them into training programs.

2. Scheduling:

Scheduling all guide and Sales and Customer Service Representatives shifts through when I work.

React to staff absentee calls in collaboration with applicable department manager or supervisor.

3. Guest Experience Enhancement:

Collaborate with tour guides to develop creative and interactive elements that elevate the guest's experience.

Provide mentorship and inspiration to foster a culture of continuous improvement and excellence in guest interactions in keeping with our company's Core Values.

Celebrate successes and create a supportive atmosphere where tour guides and Sales and Customer Service Agents can thrive and excel.

4. Core Values and Teamwork:

Embody the Company's Core Values in all interactions, fostering a positive, collaborative, and high-performance work environment.

Encourage teamwork and a shared commitment to providing memorable and exceptional tours.

5. Operations

Support all aspects of the tour operation, reservations, and customer service.

Monitors' weather collaborating with Captain Derek Hackett and Doug Poole Director of Marine Operations on go or no go tour offerings impacted by weather.

Respond directly to Revenue Manager when tour offers are increased or decreased.

First point of contact for mechanical breakdowns collaborating with Maintenance, Operations, and Reservations to resolve issues.

Rescheduling customers impacted by mechanical breakdowns, weather delays or cancellations with Reservations.

Ensure staff on duty following company guidelines for customer service and product delivery.

Reports on customer feedback to Harbor Hopper Lead Trainer to assist with continuous improvements to guest experience.

Ensure staff are checked in on site and prepared for shift. (in uniform, fit for duty etc.) Adjust to site staff shift schedules if required

Support Operations and Reservations teams with any customer service issue

Approved on-site refunds or price adjustments

Competencies

Deliver Exceptional Guest Experiences: Create positive first impressions and build rapport with guests by sharing knowledgeable, factual, and entertaining information about Halifax's history, attractions, and ecology.

Personalize and Prepare Tour Content: Dedicate personal time to studying and practicing the tour content to pass your tour test and deliver engaging, customized tours that incorporate your own anecdotes.

Commitment to Professionalism: Be reliable in showing up for work on time, fully prepared, and adhering to uniform standards, as you are the face of this prestigious program. Open, honest, and professional communication with fellow employees is essential.

Adaptability and Communication Tools: Have access to a smartphone, email, and a web-based scheduling program to stay informed about time-sensitive scheduling updates and changes. Respond promptly and professionally to these communications.

Safety and Preparedness: Participate in continuous water safety and drills training, which are mandatory and must be maintained throughout your employment. Ensure group safety during all tours, following company safety protocols.

Customer Service and Feedback: Handle both internal and external guest feedback and complaints warmly and professionally. Assist with managing customer lines, answering guest inquiries, and providing exceptional service in the Hopper lot.

Outdoor Commitment: Be fully prepared to work 100% outdoors, rain or shine, except in cases of extreme weather where safety is a concern.

Issue Reporting: Promptly report any issues, incidents, or passenger concerns to your supervisor to ensure smooth operations and guest satisfaction.

Collaborate with Supervisors and Managers: Work closely with your team of Sales and Customer Service Agents and Guides, respecting each person's role and expertise in their area. Utilize company resources, including HR consultant, managers, colleagues, handbooks, and manuals, to make well-informed decisions that align with the best interests of the business, guests, and yourself. Foster a culture of teamwork and mutual respect to support the overall success of the program.

Living our Core Values: Lead by example by embodying the company's Core Values in all interactions and decisions, fostering a culture of integrity, respect, and excellence. Encourage and support staff members to uphold Core Values and work collaboratively as a team to achieve shared goals and objectives.

What you'll need

Qualifications

Customer service experience.

Strong background in training, coaching, or educational roles, particularly in tourism or related industries.

Exceptional storytelling and communication skills, with a passion for delivering engaging and memorable experiences.

Ability to inspire and motivate others to achieve excellence in their roles.

Ability to deliver sometimes challenging feedback in a supportive, constructive nature.

Knowledge of local history, culture, or tour content is a plus.

A little bit about us

Ambassatours Gray Line

For over three decades, Ambassatours Gray Line has stood as a leader of excellence in sightseeing in Canada's East Coast, offering award winning land and water tours across Nova Scotia, New Brunswick, and Prince Edward Island. Our heart beats in Halifax, Nova Scotia, where our journey began and continues to flourish.

As a distinguished Gray Line affiliate, we're not just about tours; we're about creating extraordinary experiences. Our mission is to enrich lives through exceptional journeys that leave lasting impressions. From our celebrated Harbour Hopper Tours and Boat Cruises in Halifax, to the serene beauty of Peggy's Cove and the Annapolis Valley, each experience is crafted to offer a unique perspective of Eastern Canada's charm and rich history.

Our purpose is clear: To Create and Deliver Exceptional Experiences to Enrich the Lives of our Team, Customers, and Communities. This purpose echoes in every tour we conduct, every story we share, and every smile we bring to our guests' faces.

Please join us in exploring the natural wonders and vibrant sea and landscapes of Eastern Canada, and discover why at Ambassatours Gray Line, we do more than just tours - we create memories that we hope will last a lifetime.

Ambassatours Gray Line is proudly Rainbow Registered: Canada's national accreditation for 2SLGBTQI+ inclusive, welcoming and safer spaces for all. Learn more about this program at rainbowregistered.ca

Ambassatours Gray Line is proud to be an Age-Friendly Institute's Certified Age Friendly Employer (CAFE). This program is the nation's only certification program that identifies organizations committed to being the best places to work for employees aged 50+.

Our Purpose

To Create Exceptional Experiences to Enrich the Lives of our Team, Customers and Communities.

Our Core Values

We Do the Right Thing - Always
Our team acts with integrity and honesty and focuses on putting ourselves in the shoes of others. Our commitment to safety for our team and guests is uncompromising.
We Step Up and Own It
We empower each other to take ownership of our actions. We are accountable for ourselves, our colleagues, our clients, and our company.
We Communicate Clearly and Honestly
We're honest, transparent, and committed to doing what's best for our guests and our company. We collaborate openly in pursuit of the truth.
We Work as a Team
We are committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team members and enrich their lives.
We Find a Better Way
We actively seek continuous improvement by challenging the status quo with open minds, focus, and creativity.
We Exceed Expectations
We pursue excellence with pride, commitment, and reliability. We consistently deliver high quality work, both internally and externally.

Ambassatours Gray Line is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of employment equity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ambassatours are based on business needs, job requirements and individual qualifications, regardless of age, race, colour, religion, creed, sex, sexual orientation, gender identity, gender expression, physical or mental disability, or any other of the protected characteristics as per the Human Rights act of Nova Scotia. Ambassatours will not tolerate discrimination or harassment based on any of these characteristics.

Are you interested?

Work With Us

$21.63 per hour

Gratuities

- May - October: flexible mixture of hours varying on availability and desire.

Irregular schedules, including early mornings, evenings, weekends, and holidays.

This role is outdoors, with indoor, sales space. All duties and responsibilities are carried out in various weather conditions, including rain, heat, cold, and wind. You must be comfortable working 100% in the elements, regardless of the season or weather.

Apply Now

View Careers Page

Postuler dès maintenant

Affinez votre recherche

scheduling emplois - charlottetown, pe

Harbour Hopper Tours Supervisor

Registered Dental Hygienist

Site Lead Industrial Installation & Automation

General Medical Physician

Construction Project Manager

Construction Superintendent

Music Teachers (Contract) - Piano, Violin, Voice, Cello, Guitar & More (ALL instruments)

Medium Duty Truck Technician - Capital Ford Regina

Medical Imaging Professionals – Multiple Modalities

Cardiovascular Perfusionist

Service Appointment Coordinator

Clinic Office Manager

Retail Store Manager

Team Lead (Full time) - Royalty Crossing

Caregiver / Personal Support Worker (PSW) / Home Support Worker (HSW) / Resident Care Worker (RCW)

Kinesiologist / Physiotherapy Assistant

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : scheduling (charlottetown, pe)

Related Searches

What you'll do

Responsibilities

What you'll need

Qualifications

A little bit about us

Ambassatours Gray Line

Are you interested?

Work With Us

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact