Coastal Culture is looking for a dynamic individual with retail and management experience to lead our team at our Milky Way location. Our new Store Manager will provide leadership, coaching, and strategic direction to the Coastal Culture team while fostering our core values of Passion, Teamwork, Integrity, and Excellence.
Day-to-day responsibilities include:
- Recruit and hire team members.
- Provide daily mentorship and guidance to foster a high-performing team, a positive work culture, and an amazing guest experience.
- Conduct regular performance reviews.
- Identify training needs and coordinate skill-building opportunities.
- Drive and analyze store-level Key Performance Indicators (KPIs) and sales, implementing strategies to maximize profitability and operational efficiency.
- Ensure the store reflects our visual and brand standards and customer experience expectations.
- Oversee operational consistency across the store, including inventory management, supply ordering, payroll procedures, staffing & scheduling, and regulatory compliance.
- Monitor labour efficiency, ensuring schedules are approved and aligned with traffic trends, budget, and service standards while minimizing overtime.
- Maintain routine, effective communication between the store and the Head Office.
Qualifications:
- 1+ years of retail management experience.
- Proven leadership skills in coaching and developing retail teams.
- Experience in visual merchandising, operational excellence, and KPI achievement.
- Comfortable supervising teams and delegating tasks.
- Flexible to adapt to the needs of the store and the team.
- Available to work evenings, weekends, and holidays as needed to cater to Prince Edward Island's busy tourism season.
- Familiar with Microsoft Office, payroll, and point-of-sale software.
- First Aid certification is an asset.
What's in it for you?
- Join a family-owned and operated company who encourages and rewards creative ideas and ingenuity.
- Lead a team at a well-known and respected brand store popular with tourists and locals alike.
- Fun, rewarding work in an energetic atmosphere.
- A network of available support.
- Store discounts, sales incentives, and health benefits available.
About Coastal Culture
Passion, Teamwork, Integrity, and Excellence - at the heart of everything we do.
A renowned retailer specializing in outdoor apparel, accessories, and souvenirs, Coastal Culture is part of a family-owned business who has been operating retail stores for over 100 years! Throughout our stores across Canada, we take pride in offering exciting merchandise, excellent service and an exciting team-oriented atmosphere. We value work-life balance and what better place to live and work than on beautiful Prince Edward Island.
Our team comes from a diverse background, but what they have in common is the ability to connect with people from all walks of life in a friendly and professional way. When you're hired at Coastal Culture, we'll provide you the tools you'll need to succeed.
To be considered for a position, please submit a resume and a cover letter.
We thank all candidates who apply; however, only those who have been selected for an interview will be contacted.
Pay: $22.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Ability to commute/relocate:
- Charlottetown, PE: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail Store Management: 1 year (required)
- Retail sales: 1 year (preferred)
Work Location: In person
