This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Why WestJet:
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
Overview of role:
WestJet is seeking a Coordinator to join our awesome Human Resource Business Partnering (HRBP) team for a 12 month term. This individual must demonstrate a high standard of excellence, exceptional technological aptitude, and a passion for working with systems, data, and process improvement. We are looking for someone who is highly proficient with software applications, comfortable learning new technologies, and confident navigating HR systems and reporting tools. Experience with HRIS platforms, particularly Dayforce, would be considered a significant asset.
The successful candidate will be highly motivated, detail-oriented, and able to thrive in an agile, fast-paced environment while managing multiple competing priorities. This role requires someone who is comfortable navigating a complex and dynamic organization, balancing the needs of multiple stakeholders, and adapting quickly as priorities shift. The ideal candidate demonstrates strong organizational skills, sound judgment, and the ability to effectively coordinate across a broad range of teams and partners.
The Business Partner Coordinator serves as the central conduit for key Human Resource Business Partnering activities, including HR reporting and analytics, HRIS data maintenance, file and document management, Leader Hub administration, permanent accommodation coordination, and rehire checks. This role acts as the first point of contact for tactical and administrative work within the Business Partnering team and requires strong technical capabilities, exceptional attention to detail, and a continuous improvement mindset.
Key Deliverables Include:
- Maintaining a central intake process and distribution of general inquiries into the Business Partnering team
- Being the central player with the position management module of our HRIS and associated HRIS administration
- Maintaining HRIS data integrity and supporting system-driven HR processes and workflows
- Supporting the Business Partnering team with the creation of letters, SharePoint content, and employee file maintenance
- Assisting HRBPs in the review of Leader Hub content, providing feedback to respective teams and ensuring content remains relevant, accurate, and aligned to leader needs
- Developing and reviewing HRBP team processes and documentation related to performance management, terminations, investigations, and various employee relations activities
- Supporting Total and Permanent Disability (TPD) and Permanent Accommodation placement coordination; working with Employee Health, Talent Acquisition, and HRBPs on skill assessments, resumes, introduction letters, and successful placement activities
- Reporting, tracking, maintaining, and distributing a variety of human resource data, metrics, and reporting
- Ensuring all human resource templates, documentation, and records are current, accurate, and appropriately filed
- Demonstrating strong knowledge of company policies and procedures
- Working collaboratively with stakeholders including wider People team colleagues, Legal, Corporate Security, Labour Relations, Communications and business leaders, as required
- Identifying opportunities to improve HR processes, documentation, reporting, and team efficiencies through technology and continuous improvement
Experience and Qualifications:
- Human Resources certificate, diploma, or degree
- 3–5 years of Human Resources experience
- Advanced proficiency with Microsoft Office applications, particularly Excel, SharePoint, and PowerPoint
- Demonstrated experience working with HR systems (HRIS), employee data management, reporting, and system-driven processes
- Experience with Dayforce HRIS is highly desirable and considered a strong asset
- Strong technical aptitude with the ability to quickly learn and leverage new software, systems, and technologies
- Proven ability to effectively manage multiple priorities, adapt to changing business needs, and deliver results in a complex, fast-paced environment
- Demonstrated ability to build strong relationships and successfully manage the needs of multiple stakeholders while balancing competing demands and deadlines
- Knowledge of WestJet company policies, guidelines, and practices is an asset
- Experience with performance and ability management
- Proven ability to plan, develop, document, and facilitate meetings with exceptional attention to detail
- Able to deal with stressful situations and perform steadily under pressure
- CPHR designation, or working toward this, is considered an asset
- Canadian Labour Code experience and knowledge is an asset
- Proven ability to provide a high level of customer service to internal guests
- High degree of confidentiality, diplomacy, and sound judgment
- Team player who works collaboratively to ensure team goals are met or exceeded
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we’re a great fit? Apply now!
About WestJet Group of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at
[email protected].
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at
[email protected].
