25 meilleures offres (senior hr advisor, escalations) (à pourvoir)

Program Manager
AML Properties —Winnipeg, MB
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- Temps plein
- Service à la clientèle
- Anglais
- Microsoft Office
- Assurance Dentaire
- Congés payés
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GALAXY FREIGHTLINE INC. —Mississauga, ON
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- Microsoft Excel
- Esprit d'analyse
- Baccalauréat
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Rippling —Toronto, ON
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Thrive Digital —Vancouver, BC
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il y a 4 jours
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3Pillar —À domicile
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Director Customer Care
Enwin Utilities —Windsor, ON
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il y a 2 jours
Senior HR Generalist/Talent Acquisition Partner
River Cree Ventures —Enoch, AB
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- Ressources humaines
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il y a 11 jours
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Rise People Inc. —Vancouver, BC
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- Assurance Dentaire
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Senior Director Clinical Operations & Professional Practice
Coast Staffing —Halifax, NS
- À partir de 150 000 $ par an
- Heures supplémentaires
- Travail hybride
- Soins infirmiers
- Baccalauréat
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- Indemnité kilométrique
- Assurance Invalidité
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il y a 1 jour
Director, Integrated Care Solutions
Spectrum Health Care —Toronto, ON
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- Conception de systèmes
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Senior/Associate Director, Operations
Classet —Fort McMurray, AB
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- Diplôme d'études secondaires
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- Assurance Dentaire
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Workplace Violence Prevention Specialist - Occupational Health and Wellness
Mackenzie Health —Richmond Hill, ON
- De 41,22 $ à 52,60 $ de l’heure
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- Télétravail
- Esprit d'analyse
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Manager, Project Delivery – Long Term Care, FT (J0726-0033)
North York General Hospital —Toronto, ON
- De 127 612,88 $ à 153 750,68 $ par an
- 8 Heures
- PMP
- Maîtrise
- Esprit d'analyse
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Manager HR Service Delivery & Technology
Dexterra Group —Mississauga, ON
- De 125 000 $ à 145 000 $ par an
- Temps plein
- Télétravail
- Esprit d'analyse
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il y a 6 jours
Delivery Manager (Hybrid)
Compugen Inc —Toronto, ON
- De 67 000 $ à 118 100 $ par an
- Travail hybride
- Esprit d'analyse
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Human Centered Change Senior Manager- Public Sector
Salesforce —Toronto, ON
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- Salesforce
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il y a 4 jours
Health and Safety Associate Director
Mace —Toronto, ON
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Senior Care Navigator - East Coast (Remote)
Sentrex Health Solutions Inc. —Markham, ON
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Corporate Travel Advisor - Sabre
Direct Travel —À domicile
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Client Engagement Lead - Canada
Very LLC —À domicile
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il y a 13 jours
Manager, HR Business Partners
Toronto Hydro —Toronto, ON
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il y a 13 jours
Senior Manager/Manager, Concierge (Contact Centre)
Aritzia —Vancouver, BC
- De 100 000 $ à 300 000 $ par an
- Temps plein
- Vente
Senior Customer Success Manager
Athennian —À domicile
- De 90 000 $ à 130 000 $ par an
- Temps plein
- Télétravail
- Assurance Invalidité
- Assurance Dentaire
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Manager, Customer Success (People Management)
myBlueprint —Toronto, ON
- De 100 000 $ à 105 000 $ par an
- Temps plein
- Télétravail
- Expérience en gestion
- En présentiel
- Compétences en communication
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 5 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : senior hr advisor, escalations

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Program Manager

AML Properties
Winnipeg, MB

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Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Assurance Vision
Heures d'arrivée et de départ flexibles

Compétences

Service à la clientèle
Anglais
Microsoft Office
Baccalauréat
Microsoft Project
Compétences en communication

Description complète du poste

AML Properties is a leading professional property management, investment, and development company focused on acquiring and managing properties in Winnipeg and Toronto. Multi-family residential apartments are our core portfolio focus. Delivering outstanding results has led to our long-standing reputation as a trusted investment company and management partner over the past 40 years.

We are looking for a Program Manager who will be the primary contact for our new development properties. This role is for someone who is driven by outcomes and does not need a list of tasks to know what needs to get done.

NOTE: This role is in Winnipeg and not in Toronto.

Role Purpose

The Program Manager is the central point of coordination and accountability for a portfolio of strategic residential properties.

The role exists to ensure that every aspect of property operations is progressing as intended, issues are identified early, stakeholders remain informed, and commitments are delivered on time and at a high standard.

The Program Manager is not accountable for establishing the financial objectives of the property but is accountable for ensuring operational activities support those objectives.

The role is outcome-focused and requires the individual to continually ask:

“What must happen today to move the property forward?”

rather than

“What tasks have been assigned to me?”

The Program Manager serves as the primary point person for Owners, Developers, and internal teams, ensuring that nothing falls through the cracks.

Primary Accountability

To ensure that all operational, tenant, and facility activities for the assigned properties are executed effectively, issues are proactively managed, stakeholders are informed, and the property consistently delivers on its objectives.

Success is measured not by the number of activities performed, but by the outcomes achieved:

Residents experience a professionally managed community.
Developers and Owners have confidence that commitments are being met.
Operational issues are identified and resolved before they become problems.
Projects and initiatives progress on schedule.
Internal teams remain aligned and accountable.
The property maintains the standards expected of a premium residential development.

Key Responsibilities

1. Property Coordination

Provide end-to-end coordination of all operational activities related to the property.

Ensure:

Priorities are clear and actively progressing.
Operational issues are identified early.
Internal teams are aligned.
Commitments are followed through to completion.
Escalations occur promptly when required.

The Program Manager owns the coordination of work, even when others perform the work.

2. Resident Experience

Ensure residents receive an exceptional experience that reflects the quality and reputation of the property.

This includes:

Maintaining high standards of communication.
Ensuring resident concerns are resolved promptly.
Coordinating effective onboarding of new residents.
Anticipating issues before they impact residents.
Promoting a sense of community and professionalism.

Success is measured by resident confidence and satisfaction, not by the volume of interactions.

3. Developer and Owner Relations

Act as the primary operational contact for Developers and Owners.

Ensure:

Communication is timely, accurate, and proactive.
Concerns are acknowledged and addressed quickly.
Decisions are supported by clear information.
Commitments are tracked and fulfilled.
Trust and confidence are continuously strengthened.

The Program Manager represents AML Properties and is expected to build long-term relationships founded on responsiveness and reliability.

4. Facility and Service Coordination

Coordinate all maintenance, repair, warranty, and service activities to ensure the property performs as intended.

Ensure:

Issues are identified quickly.
Appropriate resources are engaged.
Service providers remain accountable.
Work is completed to the expected standard.
Warranty obligations are tracked and enforced where applicable.

The Program Manager is accountable for the outcome, regardless of who performs the work.

5. Issue and Risk Management

Anticipate, identify, and manage risks before they impact residents, operations, or stakeholder relationships.

This includes:

Escalating concerns early.
Monitoring trends and recurring issues.
Coordinating corrective actions.
Maintaining clear documentation.
Ensuring lessons learned are incorporated into future practices.

The expectation is not perfection.

The expectation is that problems are surfaced early and managed decisively.

Qualifications

Bachelors degree or quivalent.
5 - 7 years experience demonstrating multi-task management and leadership.
Very strong English communication skills.
Exceptionally organized.
Above average critical thinking.
Ability to work collaboratively across operational, facilities, and vendor teams.
Comfortable working in a fast-paced, deadline-driven environment.
Proficiency in Microsoft Office, Microsoft Project, and Microsoft Teams.

This is a very high profile role in which you will be interacting with tenants, operational staff, senior leadership, and property owners and developers. You must be able to demonstrate excellent professionalism.

This position is located in Winnipeg, MB. Candidates outside of Winnipeg will be responsible for relocating at your cost to Winnipeg.

Three references will be required.

We sincerely appreciate all applicants; however, only those selected for an interview will be contacted.

Pay: $60,000.00-$75,000.00 per year

Benefits:

Dental care
Extended health care
Flexible schedule
Paid time off
Vision care

Education:

Bachelor's Degree (required)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : senior hr advisor, escalations

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