Are you organized, friendly, tech-savvy, and excited about using AI to work more efficiently? We're looking for an Optometry Assistant who enjoys helping patients while embracing modern technology to improve the patient experience and streamline daily operations.
About the Role
As an Optometry Assistant, you'll be the first point of contact for our patients and play an important role in ensuring our clinic runs smoothly. You'll assist with administrative tasks, patient care, appointment coordination, and support our optometrists with day-to-day clinic operations.
Key Responsibilities
- Welcome patients and provide exceptional customer service.
- Schedule appointments and manage patient records.
- Assist with pre-testing and basic diagnostic procedures (training provided if needed).
- Keep the clinic organized and maintain accurate documentation.
- Use AI tools to improve workflow, communication, and efficiency.
Essential Requirement
Strong AI Skills
We are looking for someone who is comfortable using AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar platforms.
You should be able to use AI to:
- Draft professional emails and patient communications.
- Create documents and improve office workflows.
- Organize information and summarize notes.
- Research products and procedures efficiently.
- Solve everyday administrative challenges.
- Use AI responsibly while protecting patient privacy and maintaining confidentiality.
Qualifications
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with computers and learning new software.
- Attention to detail and a positive, patient-focused attitude.
- Previous experience in an optometry, medical, or healthcare clinic is an asset but not required.
- Experience with electronic medical records (EMR) systems is an asset.
What We Offer
- Supportive and collaborative work environment.
- On-the-job training and opportunities for growth.
- Modern clinic that embraces technology and innovation.
- Competitive compensation based on experience.
How to Apply
Please submit your resume along with a brief cover letter telling us:
- Which AI tools you use regularly.
- One or two examples of how you've used AI to improve efficiency or solve a problem.
- Why you'd be a great fit for our clinic.
We're looking for someone who combines excellent patient care with modern technology skills. If that sounds like you, we'd love to hear from you!
Pay: $34,500.00-$39,000.00 per year
Benefits:
- Company events
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care
Ability to commute/relocate:
- Vaughan, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you flexible with the work schedule, and able to work on Saturdays and/or Sundays?
- One of our goals is to use AI to improve efficiency in our business.
Choose one of the following challenges and explain how you would solve it using AI:
1, Streamline and automate email management, including drafting replies and prioritizing incoming emails.
2, Create a system to automate consistent social media posting and manage Instagram direct messages.
Please describe:
-The AI tools you would use.
-How the workflow would operate.
-What tasks would be automated versus handled by a person.
-The expected benefits in terms of time savings and productivity.
Language:
- Mandarin and/or Cantonese? (preferred)
Work Location: In person
