1 meilleure offre (concierge, yarmouth, ns) (à pourvoir)

Front Desk Manager
Lakelawn Motel and Novastar Motel —Yarmouth, NS
- De 19 $ à 21 $ de l’heure
- Saisonnier
- Hôtel
- Gestion d'équipe
- Réception
Postuler rapidement

Discover related jobs

Based on your search for concierge jobs.

HomeShare Provider
Colchester Residential Services Society —Nouvelle-Écosse
The ability to obtain First Aid and CPR certification. Building relationships and social connections. All applicants must complete a comprehensive screening…
De 2 000 $ à 5 500 $ par mois
Postuler rapidement
Nurse Practitioner - Remote
Modern Menopause —Nouvelle-Écosse
Nurse practitioner license in Nova Scotia license (preferred). Interest, specialized training or certification in menopause management.
De 100 $ à 135 $ de l’heure
Postuler rapidement

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Concierge – Seasonal Advisor
Aritzia —Toronto, ON
Deliver world-class client service across all channels including Live Chat, Phone, and Email. The passion for providing world-class client service and building…
De 20 $ à 30 $ de l’heure
Concierge – Seasonal Advisor
Aritzia —Vaughan, ON
Deliver world-class client service across all channels including Live Chat, Phone, and Email. The passion for providing world-class client service and building…
De 20 $ à 30 $ de l’heure

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : concierge (yarmouth, ns)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Front Desk Manager

Lakelawn Motel and Novastar Motel
Yarmouth, NS

Postuler rapidement

Détails du poste

Saisonnier

Compétences

Expérience en hôtellerie et hébergement
Politiques de santé et sécurité au travail
Traitement des plaintes
Expérience en services aux clients d'hôtel
Gestion d'équipe
Service à la clientèle
Orientation axée sur le service à la clientèle
Réception
Standard téléphonique
Service aux visiteurs
Étiquette au téléphone
Leadership
Résolution des problèmes de la clientèle
Compétences en communication
Interaction avec les clients

Description complète du poste

Job Overview
We are seeking a professional and personable Front Desk Manager to oversee the front desk operations at our hospitality establishment. The ideal candidate will be responsible for delivering exceptional guest services, managing front desk staff, and ensuring smooth daily operations. This role requires excellent communication skills, a welcoming demeanor, and the ability to handle multiple tasks efficiently. Previous hotel experience is preferred but not mandatory for candidates with strong customer service backgrounds. The Front Desk Manager plays a crucial role in creating a positive first impression and maintaining high standards of hospitality.

Responsibilities

Greet guests promptly and professionally, providing a warm and welcoming atmosphere
Manage check-in and check-out procedures efficiently using multi-line phone systems and reservation software
Handle guest inquiries, requests, and complaints with tact and professionalism, ensuring guest satisfaction
Supervise front desk staff, providing training on phone etiquette, customer service, and hotel policies
Maintain accurate records of guest reservations, billing, and other administrative tasks
Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met promptly
Oversee the daily operations of the front desk to ensure smooth workflow and adherence to hotel standards
Assist in managing guest services such as concierge requests, special accommodations, and local information
Ensure compliance with safety protocols and hotel policies at all times

Experience

Prior experience in hotel front desk management or a similar customer service role is preferred
Strong knowledge of multi-line phone systems and reservation management software
Excellent communication skills with proficiency in phone etiquette and guest interaction
Experience in hospitality or related fields will be advantageous but not required for candidates with strong customer service skills
Demonstrated ability to lead a team, handle stressful situations gracefully, and maintain professionalism at all times

Pay: $19.00-$21.00 per hour

Work Location: In person

Postuler rapidement

Affinez votre recherche

concierge emplois - yarmouth, ns

Front Desk Manager

Discover related jobs

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : concierge (yarmouth, ns)

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact