5 meilleures offres (delivery manager, windsor, on) (à pourvoir)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : delivery manager (windsor, on)

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Shipping / Logistic Customer Service Manager

Flex-N-Gate
Tecumseh, ON

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Détails du poste

Temps plein
Il y a 11 heures

Avantages

Jours fériés payés
Assurance Invalidité
Assurance Dentaire
Bourses d'Études
Assurance Vision
REER

Compétences

Formation en cours d'emploi
Gestion des opérations
Logiciels de gestion de données
Utilisation de l'équipement de protection individuelle (EPI)
Coaching
Politiques de santé et sécurité au travail
Études postsecondaires
Logistique
Microsoft Office
Bases de données
Esprit d'analyse
Amélioration continue
Gestion d'équipe
Prise de décisions
Service à la clientèle
Ressources humaines
Mentorat
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Gestion du personnel
Formation et développement
Diplôme d'associé
Coaching en milieu de travail
Compétences en communication
Coordination d'équipe
Amélioration des processus opérationnels
Gestion du temps
Analytique
Évaluation du rendement

Description complète du poste

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.

Summary
The Customer Service Manager ensures that the organization understands and satisfies its customer’s requirements developing customer service policies and procedures and handling inquiries from customers. The Customer Service Manager is responsible for ensuring the company delivers the highest level of customer service possible.

Core Competencies

Customer Satisfaction
Communication
Energy and Stress Management
Team Work
Problem Solving
Accountability and Dependability
Ethics and Integrity
Analytical
Coaching and Mentoring
Organization
Decisiveness

Job Duties

Maintains established shipping goals for department.
Reviews production and operating reports and resolves operational problems to ensure minimum costs and prevent operational delays.
Establishes priorities and sequences of operations.
Prepares operational schedules and coordinates activities.
Reviews production and operating reports to ensure minimum cost and prevent operational delays.
Establishes measures to improve shipping methods.
Analyzes and resolves work problems / assists employees in solving work problems.
Responsible for ensuring a system for “on the job” training is in place. Conducts training as needed.
Documents both on/off site training, submitting sign-in sheets to HR for recording.
Responsible for administering company policies within established guidelines including, but not limited to, daily attendance and any disciplinary action for department employees.
Applies problem-solving methodology, i.e. customer specific.
Monitors performance and conducts performance evaluations as required.
Understands and complies with all customer packaging, shipping and labeling instructions.
Accesses all Customer Supplier Portals.
Accesses and reviews performance status on Customer Metrics.
Knowledge and understands all Customer Continuous Improvement Procedures.
Understands and complies with all Customer Pre-Production/Pilot Material Shipping Procedure.
Understands and complies with all Customer Shipping and Delivery Performance Requirements.
Aware of safety requirements and regulation.
Understands the requirement and use of Personal Protective Equipment.
Understands Inspection Standards and/or Quality Key Points.
Maintains compliance to company policies and work rules, safety standards and good housekeeping practices.
Trained on work instructions and easily identifies location within department
All other duties as assigned.

Requirements

Post-secondary education relevant to position or equivalent experience
5 years’ experience as Tier 1 supplier working directly with customer systems and logistics planning.
Strong organizational and time-management skills.
Strong interpersonal and communication skills (both verbal and written).
Proficiency with database applications and administration systems, specifically Microsoft Office.
Strong analytical ability.
Troubleshooting ability is required high degree of independent decision-making. Makes decisions concerning associate discipline, the application of policies and procedures, salaries, employee concerns, budgets, etc.

What We Offer

Medical, dental, prescription, vision, life and disability insurance
RRSP retirement savings plan
Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
Paid holidays and vacation time

What do our employees have to say?
“It engages you professionally, and provides learning opportunities.”
“Lots of growth opportunity.”
"The company’s young enough to be exciting, but old enough to be stable.”
"Not just a job—a great place to work!"

Flex-N-Gate is an equal opportunity employer. Ontario Human Rights Code and AODA.

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delivery manager emplois - windsor, on

Shipping / Logistic Customer Service Manager

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : delivery manager (windsor, on)

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