25 meilleures offres (banking development program, windsor, on) (à pourvoir)

Senior Member Service Representative
Your Neighbourhood Credit Union —Windsor, ON
- À partir de 28,47 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
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il y a 4 jours
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Banking advisor
National Bank of Canada —Windsor, ON
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TD Bank —Windsor, ON
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Personal Banking Associate
TD Bank —Windsor, ON
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Financial Services Representative - Full Time
Meridian Credit Union —Windsor, ON
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Senior Relationship Manager or Relationship Manager - Windsor - 801 - EN
Export Development Canada | Exportation et développement Canada —Windsor, ON
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Banking Advisor
Royal Bank of Canada —Windsor, ON
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Financial Services Associate
WFCU Credit Union —Windsor, ON
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il y a 11 jours
Financial Services Representative II
CIBC —Windsor, ON
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Client Advisor
Royal Bank of Canada —Essex, ON
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il y a 13 jours
Express Services Representative
WFCU Credit Union —Windsor, ON
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il y a 7 jours
Financial Advisor
Royal Bank of Canada —Windsor, ON
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National Bank of Canada —Windsor, ON
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Investment Advisor
Royal Bank of Canada —Windsor, ON
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September 2027 - Assurance CPA - Full-time - Windsor
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Service Representative- Belle River (Part-Time)
Libro Credit Union —Belle River, ON
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September 2027 - Financial Reporting & Tax Compliance (CPA) - Full-time - Windsor
PwC —Windsor, ON
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il y a 7 jours
Financial Services Advisor
Kindred Credit Union Limited —Leamington, ON
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Maintenance Supervisor R0199033 Toronto Corporate Office Remote Ontario Full time
Greystar —Ontario
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Maintenance Technician R0199035 Toronto Corporate Office Remote Ontario Full time
Greystar —Ontario
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EarlyON Child & Family Centres – Early Childhood Educator
City of Windsor —Windsor, ON
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il y a 7 jours
September 2027 - Tax (CPA) - Full-time - Windsor
PwC —Windsor, ON
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- Assurance Dentaire
il y a 7 jours
Manager, Internal Audit
Metrolinx —Canada
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : banking development program (windsor, on)

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Senior Member Service Representative

Your Neighbourhood Credit Union
Windsor, ON

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Détails du poste

Permanent | Temps plein
Il y a 4 jours

Avantages

Tenue Décontractée
Programmes de Bien-être
Cotisation égale au RÉER
Assurance Invalidité
Assurance Dentaire
Congés payés
Régime de retraite
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Investissement
Conciliation de caisse en fin de quart
Recommandation de produits
Supervision de la garde des espèces et du balancement de la caisse
Études postsecondaires
Traitement des plaintes
Diplôme d'études secondaires
Numérisation de dossiers
Comptabilité
Orientation axée sur le service à la clientèle
Gestion de trésorerie
Services financiers
Expérience en finance et comptabilité
Rapprochement de comptes

Description complète du poste

Posting : 26-77

Location: Windsor

Union: COPE

Job Type: Regular, Full-Time

Rate of Pay: $28.47

Are you a community-minded person that’s passionate about investing locally and giving back to your community? Do you like working with other awesome and like-minded people toward a common goal?

Here at Your Neighbourhood Credit Union (YNCU), we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; and we are looking for people like you to join our team.

Take a look at this job posting, and if it’s a good fit, we encourage you to apply. If it’s not for you but you know someone that may be better suited for it, we welcome you to share it with them! Thanks for checking us out!

The Role

The Senior Member Service Representative (SMSR) provides a full range of services to members including responding to enquiries, analyzing needs and assisting members to utilize the products or services which best meet those needs. The SMSR sells Credit Union products, processes member transactions and requests, resolves member problems that cannot be resolved by MSR’s, reviews reports to identify variances and required action, composes routine correspondence and makes decisions regarding the delivery of service to members. The SMSR also provides technical direction and resolves complex problems and member complaints referred by MSR’s - including the satisfactory resolution of MSR questions.

Commitment to the credit union's Mission, Vision and Value statement
Lead, by example by having an upbeat and positive attitude when working with members and staff
Provide courteous service to members, striving to increase member satisfaction with the level of service provided
Be knowledgeable about the Credit Union's full range of financial services including investments so products are promoted and the Members' needs are identified and referred appropriately
Provide assistance to members by opening memberships and accounts, answering questions, and servicing member requests for transaction services
Identify and fulfil members’ financial services needs - within the Credit Union’s policy and procedural framework: cash cheques, receive bill payments, order cheques, buy/sell foreign cash, personal money orders and travel insurance, process RRSP and RRIF transactions, process term deposit and GIC transactions, accept applications for Easy Access Card, MemberCard, Payment Card and MasterCard
Key postdated transactions and large transactions for BM and ABM's
Key any rate changes when required and rate approvals for any exceptions made by management or directors
Process ATM envelopes - balance and remove holds and process any corrections with other institutions thru the exchange network
Balance ATM 's and add cash on a weekly basis, make adjustments when required
Maintain ATM areas - fill envelopes, receipt paper, ink cartridges; troubleshoot ATM tech issues and call for service when necessary
Balance and reconcile G/L accounts and ATM’s, monitor cash flow and maintain proper levels of cash to meet requirements, ensure that appropriate G/L accounts are balanced daily, reconcile variances and initiate corrective action when required to resolve balancing problems
Assist with a variety of administrative activities including maintenance of safety deposit boxes, cash accounts and routine data system reports
Joint Custody (lead custodian) of combinations for Vault, Treasury, ATM and Night Depository
Disburse cash to MSR’s and replenish ATM cash - within the prescribed policies and procedures of the Credit Union
Treasury management - communicating and ensuring that regulations regarding adjustments, cash custody and safe-guarding and lock-up procedures are understood and adhered to
Resolves complex problems and member complaints referred by subordinates to ensure the needs of members and the Credit Union are met
Maintain teller/counter transaction volumes that are generally equivalent to a minimum of 80% of the average MSR weekly transaction volume for the Senior MSR’s branch location
Assist with the implementation of corrective actions - to rectify problems within the work area - when/if requested
Record and balance securities (working supply) daily and conduct monthly securities audits with management
Audit new and closed membership files
Scan and balance branch cheques and transmit via Central 1
Assist in locating any outages that may occur in teller cashboxes when a variance is posted
Scan and upload new and closed loan files to lending
Shred any cheques that are ready for destruction
Change branch combinations for non-management as per YNCU policy
Follow up for members with maturing GIC investments
Answer incoming calls to branch
Process instructions for Registered and Non-registered GIC's for members
Monitor and maintain adequate cash supplies
Balance and rectify variances - including the provision of assistance to MSR’s who are “out-of-balance”
Follow security procedures and ensure that other employees adhere to security procedures
Distribute reports
Perform other specific tasks as may be directed from time to time

This position is to replace an existing vacancy within our team.

What we are looking for

Grade 12 or equivalent. Post-Secondary education/training an asset.
3 Years proven experience in a financial institution that would include: cash custody, the reconciliation of cash and G/L accounts, member service, office procedures and accounting. In order to explain, train and answer questions in areas of the operation.
Must be professionally aggressive and enthusiastic. Must be able to communicate well, both verbally and in writing. Understanding of and ability to influence people through supervision and training. Must be a team player.
Must be bondable

Why work at YNCU?

YNCU employees get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important. We’re your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter. Through our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even let you choose the causes we donate to and support. YNCU is recognized for the following:

B Corp Certified
Competitive Compensation, Incentive Programs and Benefits
Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm, and LIFT Virtual Fitness
Training and Development Opportunities
Community Sponsored Events Employee and paid Volunteer opportunities
Opportunities to get involved with fun and meaningful committees
Free banking account
Discounted Employee Rates

YNCU strives to be a diverse workplace reflective of the communities that we live in. We are committed to a diverse workforce and invite everyone to apply. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.

YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Please contact Human Resources at [email protected]

Pay: From $28.47 per hour

Benefits:

Casual dress
Company pension
Dental care
Disability insurance
Employee assistance program
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Wellness program

Work Location: In person

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