5 meilleures offres (spa manager, whistler, bc) (à pourvoir)

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Groupe Scandinave inc. —Whistler, BC
- 22,66 $ de l’heure
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- Microsoft Word
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- Programmes de Bien-être
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Clinic Manager
Whistler Medical Aesthetics —Whistler, BC
- De 33 $ à 36 $ de l’heure
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Basecamp —Whistler, BC
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Assistant Rooms Division Manager
Hilton Whistler Resort & Spa —Whistler, BC
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- Bourses d'Études
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Food & Beverage Supervisor
Westin Resort and Spa Whistler —Whistler, BC
- 26 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : spa manager (whistler, bc)

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Spa Experience Team Lead

Groupe Scandinave inc.
Whistler, BC

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Programmes de Bien-être

Compétences

Microsoft Word
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Expérience en supervision
Nettoyage
Service aux visiteurs
Leadership
Compétences en communication

Description complète du poste

Our Mission
To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.
Vision
To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.
Fundamental Values

Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.

Expectations

To provide leadership to the Spa Experience and Housekeeping Team to achieve company goals
To co-ordinate daily tasks required of the Spa Experience and Housekeeping Team
To delegate tasks to Spa Experience team members through clear communication
To train Spa Experience team members
To offer a warm, friendly and professional welcome to guests
To create a comfortable environment for guests
To ensure quality and cleanliness of the site
To perform technical duties including water quality testing (training provided)

Job Type: Full-Time
Hourly Rate: $22.66/hour
Benefits

Complimentary thermal baths membership for yourself
Extended Health Benefits after 3 months
Massage Discounts of up to 35%
Food and beverage discounts for onsite café of 25%
Complimentary thermal baths membership for one friend, after 3 months
Winter Whistler Blackcomb Spirit Pass or Wellness Program
Corporate discount vouchers for friends and family visiting Scandinave Spa
Staff accommodation, based on availability
Flexible Schedule

Tasks & Responsibilities

Demonstrate positive leadership, keep the Spa Experience and Housekeeping Team motivated and guide the team to a high standard of service
Ensure an equal division of daily tasks within the team
Support the Spa Experience and Housekeeping Team with complex guest service scenarios
Take ownership for daily operations of the site, including delegation of tasks within the Spa Experience and Housekeeping Team
Maintain an attitude that meets or exceeds the standards set by the Scandinave Spa Whistler
Guide the Spa Experience and Housekeeping Team on maintaining Customer Service Standards
Assist in training Spa Experience and Housekeeping team members
Provide feedback to support team members’ probationary and annual performance reviews
Communicate any team member performance issues to the Spa Experience and Housekeeping Supervisor and Manager, provide support in addressing these concerns
Maintain the quality of the spa site to the Scandinave Spa Standards for our guests
Assist in guiding guests through their Scandinave Spa visit with a thorough knowledge of all our spa features
Be pro-active in anticipating guests’ needs
Maintain cleanliness and quality of the entire site including, but not limited to, cleanliness and order of bathrooms, shower stalls, locker rooms, Massage Pavilion, and the Lobby.
Optimize the spa ambience by ensuring Scandinave Spa policies are followed
Perform Technical Duties:
Ensure quality of all pools: test water samples, calculate and add chemicals as needed, monitor temperatures, and maintain cleanliness
Monitor and review the teams’ water quality tests to ensure accuracy at each step
Maintain sauna fire and ambience fireplace temperatures
Monitor steam room and solarium temperatures
Pool Operations Room Duties: water quality management, check and ensure the functionality of pool cleaning equipment, be aware of any mechanical issues that may require attention and report any concerns to the Spa Experience and Housekeeping Supervisor/Manager
Perform opening and closing procedures on site
All other tasks requested of you for the smooth and efficient function of the Spa Scandinave Whistler

Prerequisites

You love to be outdoors, are able to be on your feet all day and walk up/down steps
Previous customer service experience preferred
Previous experience in a leadership role
Energetic and positive team player
Excellent communication skills, ability to remain calm and professional at all times
Proactive, creative problem-solving skills
Able to lift 20kg
Proficient with Microsoft Word, Excel, and Outlook
Previous experience with water quality testing is not required – full training will be provided
Available to work full-time hours, including evenings and weekends
Clear criminal record check
Valid BC Driver’s License is an asset

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spa manager emplois - whistler, bc

Spa Experience Team Lead

Clinic Manager

Campground Maintenance Manager

Assistant Rooms Division Manager

Food & Beverage Supervisor

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : spa manager (whistler, bc)

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