16 meilleures offres (culinary director, victoria, bc) (à pourvoir)

Director of Operations
Marriott International, Inc —Victoria, BC
- De 122 000 $ à 161 000 $ par an
- Temps plein
- Vente
- Hôtel
- Baccalauréat
il y a 2 jours
Director of Nursing
Homewood Health Inc. —Victoria, BC
- Soins infirmiers
- Expérience en supervision
- Baccalauréat
Event and Conference Services Manager
Inn at Laurel Point —Victoria, BC
- À partir de 75 000 $ par an
- Temps plein
- Microsoft Word
- Hôtel
- Capacités de présentation
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement
Outlets Supervisor
Inn at Laurel Point —Langford, BC
- À partir de 59 500 $ par an
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Outlook
- Gestion de restaurant
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Outlets Supervisor
Inn at Laurel Point —Saanich, BC
- À partir de 59 500 $ par an
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Outlook
- Gestion de restaurant
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Outlets Supervisor
Inn at Laurel Point —Esquimalt, BC
- À partir de 59 500 $ par an
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Outlook
- Gestion de restaurant
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Outlets Supervisor
Inn at Laurel Point —Colwood, BC
- À partir de 59 500 $ par an
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Outlook
- Gestion de restaurant
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 9 jours
Food & Beverage Director
Sooke Harbour House (New) —Sooke, BC
- De 100 000 $ à 110 000 $ par an
- Temps plein
- Gestion des stocks
- Gestion de restaurant
- Hôtel
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Casual Cook AgeCare Glenwarren
AgeCare Glenwarren —Victoria, BC
- 28,01 $ de l’heure
- Temps partiel
Postuler rapidement
Dining Room Manager
Sooke Harbour House (New) —Sooke, BC
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Gestion des stocks
- Gestion de restaurant
- Hôtel
- Assurance Dentaire
Postuler rapidement
il y a 1 jour
Restaurant Server
Inn at Laurel Point —Victoria, BC
- À partir de 19,60 $ de l’heure
- Temps partiel
- Port de charges lourdes
- Vente
- Hôtel
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 2 jours
In Room Dining Server
Inn at Laurel Point —Victoria, BC
- À partir de 20,76 $ de l’heure
- Temps partiel
- Service
- Bar
- Port de charges lourdes
- Assurance Dentaire
- Congés payés
Postuler rapidement
Server
Sooke Harbour House (New) —Sooke, BC
- 18,25 $ de l’heure
- Fins de semaine au besoin
- Service
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 1 jour
Server Shift Lead
Sooke Harbour House (New) —Sooke, BC
- De 19 $ à 22 $ de l’heure
- Fins de semaine au besoin
- Hôtel
- Caisse
- Expérience en supervision
Postuler rapidement
il y a 1 jour
Kitchen Utility Worker
Atria Retirement Canada - Victorian —Victoria, BC
- À partir de 17,85 $ de l’heure
- Temps plein
- Service à la clientèle
- Mathématiques
- Nettoyage
- Assurance Dentaire
- Bourses d'Études
Cook- Agecare Glenwarren
AgeCare Glenwarren —Victoria, BC
- 29,72 $ de l’heure
- Temps partiel
Postuler rapidement
il y a 8 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : culinary director (victoria, bc)

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Director of Operations

Marriott International, Inc
Victoria, BC

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Détails du poste

Temps plein
Il y a 2 jours

Compétences

Expérience en hôtellerie et hébergement
Gestion des opérations
Vente
Coaching
Relations de travail
Leadership stratégique
Traitement des plaintes
Gestion du changement
Expérience en services aux clients d'hôtel
Gestion des ressources humaines
Baccalauréat
Amélioration continue
Gestion d'équipe
Orientation axée sur le service à la clientèle
Réception
Gestion du personnel
Gestion de budget
Service aux visiteurs
Expérience en marketing
Affaires
Diplôme d'associé
Leadership
Procédures opératoires normalisées (PON)
Résolution des problèmes de la clientèle
Marketing
Coordination d'équipe
Évaluation du rendement

Description complète du poste

Additional Information
Job Number26107532
Job CategoryRooms & Guest Services Operations
Location100 Harbour Road, Victoria, BC, Canada, V9A 0G1
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $122,000-$161,000 annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.

Reviews reports and financial statements to determine hotel operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Victoria Ocean Pointe Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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culinary director emplois - victoria, bc

Director of Operations

Director of Nursing

Event and Conference Services Manager

Outlets Supervisor

Outlets Supervisor

Outlets Supervisor

Outlets Supervisor

Food & Beverage Director

Casual Cook AgeCare Glenwarren

Dining Room Manager

Restaurant Server

In Room Dining Server

Server

Server Shift Lead

Kitchen Utility Worker

Cook- Agecare Glenwarren

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : culinary director (victoria, bc)

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