7 meilleures offres (computer technician, victoria, bc) (à pourvoir)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : computer technician (victoria, bc)

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IT Field Technician

Tecnet Canada Inc
Victoria, BC

Postuler rapidement

Détails du poste

Permanent | Temps plein
Il y a 9 jours

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Assurance Vision
Stationnement sur place

Compétences

Réparation d'ordinateurs
Service à la clientèle
Système de vidéosurveillance
Anglais
Windows
Conduite de véhicule
Support informatique
Réseaux informatiques
Sens de l'organisation
Compétences en communication
CompTIA A+
Permis de conduire

Description complète du poste

IT Field Technician

Tecnet - Innovating IT Solutions Since 1974

About Us
Tecnet is Canada’s longest-standing IT services provider, offering a wide range of solutions, including hardware, software, networking, and both physical and cyber security. With major hubs in Victoria and Vancouver, and over 35 Authorized Service Centres (ASC) across British Columbia, we’re committed to supporting communities across urban and rural areas with high-quality IT solutions.

Learn more about us at www.tecnet.ca.

The Role
We're looking for an experienced and customer-focused IT Field Technician to join our talented Field Services Team. In this role, you’ll be the key technical expert for our clients, providing on-the-ground IT support, troubleshooting, and implementing integrated security solutions. You’ll get to tackle a variety of technical challenges, work with cutting-edge security systems, and deliver top-tier customer service—all while being part of a tight-knit, high-performance team.

Why Work with Us?

Legacy of Excellence: Be part of a company with over 50 years of experience and a trusted reputation in the IT services industry.
Career Development: We prioritize your professional growth with opportunities for training, certifications, and skill development.
Diverse Challenges: Work on a wide variety of projects and solve unique technical challenges for a diverse range of clients.
Work-Life Balance: Enjoy a supportive team culture and a healthy balance between your work and personal life.

Schedule

This is a full-time permanent position with 8-hour shifts from Monday – Friday for a total of 40 hrs weekly.

What we Offer

Competitive Salary:

$47,500.00-$57,500.00 per year. Salary commensurate with experience.

High Value Benefits:

Extended Health Care
Dental & Vision Care
Paid Time Off
On-Site Parking

Eligibility for benefits begins following three months of employment.

What You'll Do:

On-Site Support: Visit client sites to provide IT support, solve hardware and software issues, and implement security systems, including CCTV, Access Control, and Alarms.
Project Work: Assist with diverse projects such as setting up integrated security solutions, network patching, workstation refreshes, and reimaging systems.
Client Communication: Reach out to clients to schedule service calls, explain the nature of technical issues, provide clear next steps, and communicate any associated costs.
Troubleshooting & Repair: Diagnose and resolve technical issues on-site, replacing faulty parts, performing system checks, and documenting the fix.
Call Management: Prioritize and manage incoming service requests based on urgency, ensuring SLAs (Service Level Agreements) are met while maintaining excellent customer service.
Team Collaboration: Work closely with colleagues to address complex issues, sharing knowledge and supporting each other to solve problems.
Documentation: Accurately record service details, system environments, and troubleshooting steps for future reference and client transparency.

What You Bring:

Technical Skills & Education: You have a solid technical background, with a strong willingness to learn and adapt in a fast-paced, ever-changing environment.
Certifications: A+ Hardware & Software certification is required.
Security Experience: While a BC Security License is not mandatory, it’s definitely a plus. Experience with CCTV, Access Control, and Alarms is an asset.
Additional Skills: Knowledge of printer systems is beneficial.
Customer-Centric Mindset: You’re passionate about providing exceptional service, with the ability to explain complex issues in a simple, understandable way.
Problem-Solving: Strong troubleshooting abilities with a solution-oriented approach to challenges.
Team Player: You work well with others and thrive in a collaborative environment but can also take ownership of tasks independently.
Communication: Excellent written and verbal communication skills in English.
Compliance: Must pass a criminal background check.
Driving: A valid BC driver’s license is required, as the role involves traveling between client locations.

Thanks for applying! While we appreciate every application, only shortlisted candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: $47,500.00-$57,500.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Paid time off
Vision care

Application question(s):

Please describe your experience in hardware diagnostics and computer repair in detail.

Language:

English (required)

Licence/Certification:

Driver's License (required)
CompTIA A+ (required)

Location:

Victoria, BC V8X 1W4 (preferred)

Work Location: In person

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