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Office Administrator

Hardwire Telecom
Victoria, BC

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Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés

Compétences

Logiciels de GRC/CRM
Gestion des stocks
Service à la clientèle
Planification des rendez-vous clients
Anglais
DEC
Microsoft Office
Gestion des horaires
Service à la clientèle
Orientation axée sur le service à la clientèle
QuickBooks
Saisie de données
Réception
Standard téléphonique
Secrétariat
Appels sortants
Gestion de bureau
Étiquette au téléphone
Diplôme d'associé
Gestion des comptes
Gestion des ordres de travail
Compétences en communication
Interaction avec les clients

Description complète du poste

Hardwire Telecom Office Administrator

Work Schedule is Monday to Friday 8:00 am to 4:30 pm

Do you enjoy working with a small team and work well independently? Do you have the proven ability to create organization and manage the workflow within an office setting? Are you detail oriented and provide exceptional customer service? In your career, have you held similar positions, where trouble shooting felt natural and you enjoy wearing multiple hats. Hardwire Telecom is in search of an exceptional full-time Office Coordinator.

About Hardwire Telecom

Hardwire Telecom Ltd is a local community-based company created in 2006. We consist of the combined talents of local communications technicians with a shared desire to provide a better communications service to Victoria and Vancouver Island.

Roles and Responsibilities but not limited to:

As the first point of contact for our clients, the Office Coordinator is an integral part of the team who will set a positive and professional image for Hardwire Telecom.

Reception:

Answering incoming calls, scheduling service work, and answering client questions. This role acts as a liaison between client and team.

Directing all internal and external communications incoming from our frontline phones and general email account
Reception
Mail – incoming/outgoing
Receiving organizational calls and emails from field techs
Booking appointments and jobs for our field technicians

Administration:

Scheduling work orders, service calls and appointments, converting approved quotes into scheduled installations, administrative support for all areas of the company, and running reports.

Creating and scheduling Service Orders from inbound contact
Producing reports from CRM (TigerPaw) and QuickBooks for review
Creating and maintaining customer and vendor accounts
Managing inventory of office supplies
Administration of internal documents including medical/dental benefits, insurance etc.
Correspondence/communication with service providers as needed.

Dispatch/Scheduling:

Scheduling of technicians and contractors
Dispatching calls
Communicating with customers coordinate schedules.
Arranging availability of employees and contractors
Preparing paperwork for jobs and pick tickets.
Data entry

Required Skills:

Clear verbal and written communication
Excellent organizational and multitasking skills
Computer skills and knowledge (Microsoft Office Suite)
Answer incoming calls and make outgoing calls.
Welcoming and warm personality
Ability to work as a team member and independently.
Troubleshooting skills

Perks and Compensation:

Competitive wage
Extended benefits
Training and development
Opportunity to grow into a larger role for the right candidate.
Great work culture
Team building
Free parking

Job Types: Full-time, Permanent

Pay: $25.00-$28.00 per hour

Benefits:

Dental care
Extended health care
Paid time off

Flexible language requirement:

French not required

Application question(s):

Do you currently live in Victoria, BC?
Are you legally allowed to work in Canada?
Have you ever used QuickBooks before?

Education:

DCS / DEC (preferred)

Experience:

Microsoft Office suite: 4 years (required)
Receptionist: 2 years (required)
Multi-line phone systems: 2 years (required)
Phone etiquette: 1 year (required)
Data entry: 1 year (required)

Language:

English (preferred)
Clear concise English (required)

Work Location: In person

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appointment coordinator emplois - victoria, bc

Office Administrator

Clerk - Reception & Image Service Centre - Medical Imaging

Office Assistant, MHSU

OP Booking Clerk

Concierge - Casual

MOA / Client Care Coordinator (Virtual)

Care Coordinator

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : appointment coordinator (victoria, bc)

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