Location: Victoria, British Columbia (B.C.)
Type of organization: Non-profit organization with charitable status
Position type: Full-time (40 hours per week) / Permanent position
Language requirements: English and French are essential
About the Alliance Française:
Alliance Française Canada Pacific (AFCP) is a Canadian non-profit organization with two branches in British Columbia: one in Vancouver (head office) and the other in Victoria.
Our mission:
· Offer French language programs for all ages and levels
· Promote local and international Francophone cultures through cultural spaces and professional cultural events
· Provide a welcoming space for community gatherings
Our values:
· Enrich the human experience and mutual understanding through bilingualism and intercultural exchange
· Promote the French language and Francophone cultures, which hold a special place in Canada
· Strive for excellence in education
· Create multicultural and friendly experiences that bring the community together
The position:
The Administrative Agent supports the day-to-day administrative operations of the Alliance Française. The role includes front-desk services, registration management, basic accounting support.The position requires strong organizational skills, attention to detail, and regular interaction with the public.
Reception and Front Desk
· Welcome and assist adult students, parents, and children at the reception desk
· Provide information on courses, programs, and services in person and by email
· Manage incoming calls and general inquiries
· Maintain a professional and welcoming reception environment
Registrations and Student Services
· Manage registrations for courses and placement tests
· Prepare and manage documentation related to placement tests and exams
· Respond to student inquiries regarding schedules, fees, and program requirements
Accounting and Administrative Support
· Close and verify daily sales
Facilities, Logistics, and Operations
· Support day-to-day facilities operations and logistics
· Manage inventory of books, teaching materials, and equipment
· Coordinate book orders, returns, and storage
· Liaise with cleaning services and other external service providers
· Support room setup, decoration, storage organization, and general upkeep
· Assist with space searches, site visits, measurements, and basic floor plans
· Act as a key holder and designated contact in case of on-site emergencies
Technical and Digital Support
· Provide basic technical and digital support related to daily operations
· Support instructors with classroom equipment (tablets, projectors, interactive boards)
· Assist with basic technical setup as required
Additional Responsibilities
- Perform other administrative or coordination tasks as assigned by the Office Manager or Executive Director.
Profile and Required Skills:Technical Skills:
· Experience in administrative coordination in a multicultural environment
· 3 to 5 years of experience in a similar role, ideally in an educational setting or within a non-profit organization
· Proficiency in management tools and office software (Excel, Word)
· Experience in a bilingual and multicultural environment is an asset
Interpersonal Skills:
· Analytical mindset, strong organizational skills, and attention to detail
· Solution-oriented approach
· Excellent communication skills in both French and English
· Ethical and collaborative leadership
· Sensitivity to educational and cultural issues and alignment with AFCP’s mission
Compensation and Benefits:
Salary range: $47 000 per year
Other Compensation Components:
· 20 days of accrued vacation, in addition to 13 other paid days off
· Discretionary annual bonus
· Benefits package (employer contribution to a flexible health benefits plan)
· Defined contribution retirement plan
· Flexible work options
· Professional development support (learning opportunities, training, mentorship, etc.)
· Free or discounted access to AFCP events and services
How to Apply:
Send your resume and cover letter to: [email protected]
Alliance Française Canada Pacific is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
We thank all applicants for their interest in Alliance Française Canada Pacific; however, only those selected for an interview will be contacted.
Join our team and help us promote the beauty of the French language and Francophone cultures in British Columbia!
Job Type: Full-time
Pay: $47,000.00 per year
Benefits:
- Extended health care
- RRSP match
Language:
Work Location: In person
