We're looking for an experienced Email & Social Production Coordinator to join our growing digital marketing team. You will be responsible for building and refining email marketing campaigns and social content across multiple client accounts, with a strong focus on Mailchimp, conversion-driven copy and polished execution.
This role is a key part of our content production workflow. You will work closely with account managers, social media team members and designers to elevate deliverables, ensure brand consistency and bring a sales-minded lens to strategic campaigns. This role is fast-paced and hands-on.
If you're highly organized, comfortable working independently and motivated by seeing your work drive real results, this role is for you.
Role Responsibilities:
- Build, design and QA Mailchimp campaigns including templates, segmentation and automated sequences
- Write and refine copy with a clear sales and conversion focus across email and social
- Review and polish social content produced by the team before account manager sign-off
- Build on-brand social assets using Canva and client brand guidelines
- Support account managers across multiple client accounts with coordinated, timely execution
- Manage tasks and deadlines in ClickUp to keep projects on track
- Apply performance insights and feedback to continuously improve deliverables
- Ensure all email campaigns meet CASL compliance standards
Keys To Success In This Role:
- Mailchimp Fluency: Hands-on experience building campaigns, not just sending them
- Sales Mindset: Understand how copy and design drive clicks, conversions and revenue
- Clear Communication: Direct and consistent with the team and account managers
- Agency Energy: Thrive in a fast-paced, collaborative and ever-changing environment
- Ready For Feedback: Receptive to feedback and able to turn revisions around efficiently
- Reliable Ownership: Organized and capable of managing the needs of multiple client accounts
- Deadline Driven: Consistent punctuality and ownership of daily workload
Role Requirements:
- 2+ years experience in email marketing and content coordination, agency experience is an asset
- Demonstrated Mailchimp experience including template design and list management
- Solid understanding of conversion copywriting and sales messaging
- Proficiency in Canva; light creative skills required
- Familiarity with ClickUp or similar project management tools is an asset
- Portfolio or work samples required
Job Details
- $24 – $28 per hour based on experience
- 15–25 hours per week to start, with opportunity to grow
- Fully remote with availability required during morning business hours (8:30am–12:00pm PST, Monday–Friday)
- Must be based in the Lower Mainland, Okanagan or Calgary
About Reflect Media
Reflect Media is a full-service digital marketing agency that brings strategy, creativity and execution together under one roof. We partner with purpose-driven businesses to strengthen their digital presence, connect with the right audiences and drive measurable growth.
Our work is grounded in thoughtful strategy and real-world performance. Every digital touchpoint is planned with intent, from campaign execution to content and optimization, ensuring our clients’ stories reach the people who matter most.
We are a team of digital marketing specialists, ad pros, social media diehards, SEO experts, PR powerhouses, designers and copywriters, all united by a shared focus and passion for generating results.
Note: We’ll be reaching out to approved applicants currently based in the Lower Mainland, Okanagan or Calgary.
Pay: $24.00-$28.00 per hour
Benefits:
- Extended health care
- Flexible schedule
- Paid time off
- Work from home
Application question(s):
- Do you currently live in the Lower Mainland, Okanagan or Calgary?
Experience:
- MailChimp: 2 years (required)
Work Location: Remote
