20 meilleures offres (helpdesk technician, vancouver, bc) (à pourvoir)

IT Support Technician
Vancouver Airport Authority —Vancouver, BC
- De 68 515 $ à 89 549 $ par an
- Temps plein
- Maintenance
- Diplôme d'études secondaires
- Esprit d'analyse
il y a 14 jours
Field Service Technician (6-months contract)
Nestlé Professional —Vancouver, BC
- De 50 000 $ à 70 000 $ par an
- Contrat
- Travail hybride
- Schémas
- Service à la clientèle
- Déplacements à prévoir
il y a 2 jours
IT Helpdesk Technician (Evening Shift)
ICON Creative Studio —Vancouver, BC
- De 50 000 $ à 55 000 $ par an
- Temps plein
- Compétences rédactionnelles
- Maintenance
- Linux
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
IT Technician (Help Desk & Device Support)
RICHMOND CHRISTIAN SCHOOL —Richmond, BC
- De 48 000 $ à 62 000 $ par an
- Temps partiel
- Microsoft Outlook
- Maintenance
- Windows
il y a 2 jours
Network Support Technician
Kobelt Development —Surrey, BC
- Informatique
- Compétences rédactionnelles
- Maintenance
IT Onsite Support Technician
Arvato Canada —Richmond, BC
- À partir de 55 000 $ par an
- Temps plein
- Azure
- En présentiel
- Compétences en communication
- Programmes de Bien-être
- Assurance Invalidité
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L1 Support Hero
GAM Technical Services —Vancouver, BC
- De 40 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Anglais
- Windows
- Réseaux informatiques
- Assurance Dentaire
Postuler rapidement
Voice Operations Analyst I, Voice Devices, PDHIS
PHSA —Burnaby, BC
- 45,82 $ de l’heure
- Temps plein
- Compétences rédactionnelles
- Recherche
- Microsoft Office
il y a 5 jours
Senior IT Technician
Vancouver Aquarium —Vancouver, BC
- De 36 $ à 46 $ de l’heure
- Fins de semaine au besoin
- Compétences rédactionnelles
- Maintenance
- Windows
Postuler rapidement
il y a 4 jours
Systems Analyst
F12.net —Vancouver, BC
- Temps plein
- Réseaux informatiques
- SharePoint
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Vancouver, BC
- Windows
- Microsoft Office
- Compétences en communication
Field Support Specialist
Nucleus —Vancouver, BC
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Travail hybride
- Compétences informatiques
- Microsoft Office
- Diplôme d'études secondaires
Postuler rapidement
Technical Service Representative
Jetson Home —North Vancouver, BC
- De 65 000 $ à 72 000 $ par an
- Temps plein
- Amélioration continue
- Système CVC
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Truck Accessory Mechanical Support Specialist
Pacbrake Company —Langley, BC
- De 50 000 $ à 70 000 $ par an
- Temps plein
- Expérience en mécanique
- Recherche
- En présentiel
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
Maintenance Technician 2 - River Rock Casino Resort
River Rock Casino Resort —Richmond, BC
- De 28,90 $ à 30,60 $ de l’heure
- Fins de semaine au besoin
- Menuiserie
- Hôtel
- Plomberie
- Assurance Dentaire
- Congés payés
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IT Systems Administrator
Cloud9 Solutions Inc. —Langley, BC
- De 30 $ à 35 $ de l’heure
- Temps plein
- Azure
- Informatique
- Maintenance
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 10 jours
Maintenance Technician
Red Roof Plus Vancouver Airport —Richmond, BC
- De 20,71 $ à 23,01 $ de l’heure
- Fins de semaine au besoin
- Assainissement
- Anglais
- Hôtel
- Bourses d'Études
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(sr) Production Print Field Service Technician — Build a Specialized Career in Technology and Service (Burnaby, British Colombia)
Konica Minolta Business Solutions, U.S.A., Inc. —Burnaby, BC
- De 41 168,42 $ à 59 179,24 $ par an
- Temps plein
- En présentiel
- Assurance Dentaire
- Bourses d'Études
Audio Visual Designer
TLD - IT & AV Solutions Provider —Richmond, BC
- De 75 000 $ à 85 000 $ par an
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- AutoCAD
- Ingénierie
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Service Manager - Cap's Bicycle Shop - New Westminster, BC
Specialized —New Westminster, BC
- Fins de semaine au besoin
- Amélioration continue
- Gestion d'équipe
- POS
- Aide au Transport Quotidien
- Jours fériés payés
il y a 6 jours

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Dispatch Technician
BFG Enterprise Services —Markham, ON
Answer, evaluate and prioritize incoming telephone calls, voicemail, email system requests. Manage service tickets by tracking service calls from initiation…
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Helpdesk Technician
Mortgage Automator —Toronto, ON
CompTIA A+ certification is an asset (or actively working toward it). As one of the fastest-growing FinTech companies in North America, Mortgage Automator is…
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il y a 10 jours

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IT Support Technician

Vancouver Airport Authority
Vancouver, BC

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Détails du poste

Temps plein
Il y a 14 jours

Compétences

Français
Soutien bureautique
Permis de conduire de classe 5
Certification ITIL
Administration de système
Systèmes d'exploitation
Gestion des incidents
Maintenance
Diplôme d'études secondaires
Esprit d'analyse
Amélioration continue
Matériel informatique
Service à la clientèle
Systèmes de gestion de billets
Rédaction de rapports
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Appareils mobiles

Description complète du poste

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Office Systems is an integral part of the IT support we provide to all YVRAA internal and external clients. Due to the varied types of systems supported it provides a great opportunity to learn and grow within YVRAA.

Position overview

Are you an experienced IT professional who possesses strong technical skills, analytical skills, a team-focused positive attitude, a customer-first mindset and a passion for providing a high-level customer experience?

We have a permanent, full-time opportunity for IT Support Technician in the Office Systems Department. Reporting to the Manager, Technology Services, the successful candidate will provide first level customer service and technical support to YVRAA employees and YVRAA external clients conduct system administration and support the continuous improvement of the customer service provided by the IT Support Desk team.

Key responsibilities include:

Be the first point of contact for all technical support inquiries, such as answering emails and incoming calls, and provide support to all internal employees and external clients for a wide range of technical, network and operating systems, such as airport applications, hardware, mobile devices, and other wireless technologies
Document all calls, incidents and requests in the IT service management tool
Compile monthly reports related to IT operations
Complete documented employee onboarding, offboarding and cross-boarding procedures
Support IT equipment lifecycle tasks including deploy, upgrade, repair, recommission, replace, inventory updates & recycling, including laptops, desktops & mobile devices
Conduct routine maintenance on shared IT services like AV equipment, printers and shared workstations

Key qualifications include:

Minimum two years of recent related experience working in an IT service capacity, providing customer service and technical support in a networked environment, supplemented by a high school diploma or GED equivalent and a certificate or program completion in information systems; or an equivalent combination of training and experience
Experience working in an IT Service Desk, Help Desk, or similar technical support environment, including the use of ticketing systems to log, track, and manage incidents and service requests, is preferred.
Proven ability to communicate effectively verbally and in writing, to prepare knowledge-based articles and other technical documentation
Excellent knowledge of the range of diagnostic utilities used as well as the methods, practices, procedures, standards, concepts and best practices (ITSM and ITIL) applied in the work; experience with ITIL Foundation v3 or later accreditation is an asset
Ability to assess the nature of requests, troubleshoot problems, and provide first level remote support, while monitoring various alarms & alerts and escalating incidents as required
Experienced in providing advice, information and assistance in the use of software applications, hardware and technology services
Possess a valid Class 5 BC Driver’s License

Although not required, French language skills are an asset as we are committed to providing bilingual services to our visitors and passengers. Candidates who do not speak French are still strongly encouraged to apply.

Onsite shift work is required as this role supports the operation on a 24-hour basis. These are rotational 10-hour shifts on a 4-on, 3-off cycle.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range : $68,515 to $89,549 per annum, based on 40 -hour work week. This is individually tailored to reflect your unique experience, qualifications, and internal equity. At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at [email protected].

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Voice Operations Analyst I, Voice Devices, PDHIS

Senior IT Technician

Systems Analyst

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Field Support Specialist

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Maintenance Technician 2 - River Rock Casino Resort

IT Systems Administrator

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(sr) Production Print Field Service Technician — Build a Specialized Career in Technology and Service (Burnaby, British Colombia)

Audio Visual Designer

Service Manager - Cap's Bicycle Shop - New Westminster, BC

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