Job Description
This is a full time position with benefits and opportunity to grow within the company for those who are interested.
- staff housing available - Incentives!!
- staff activities
- health benefits
- lunch plan
- Staff discounts on lodging and dining across Vantage Hotels
What will be your key duties?
Deliver exceptional guest experiences by ensuring rooms and public spaces are spotless, comfortable, and welcoming. Your attention to detail will help create memorable stays in the heart of Valemount’s stunning mountain setting.
How you’ll make an impact:
- Clean and prepare guest rooms: make beds, replace linens, sanitize bathrooms
- Maintain cleanliness in public areas and common spaces
- Handle laundry duties and assist with linen inventory
- Respond promptly to guest requests and work collaboratively with the team, comfortable interacting with the guests, greeting them warmly, asking about their stay and ensuring they feel valued and cared. Able to relay information of the Village and surrounding areas.
- Follow health and safety standards to ensure a safe environment for guests and staff
Qualifications & Experience:
- Previous housekeeping experience is an asset but not required
- Responsibilities are not limited to housekeeping – may be asked to help in all of the departments within the hotel.
- Strong attention to detail and ability to work independently
- Physical stamina to handle repetitive tasks and lift up to 50 lbs
- Positive attitude, reliability, and excellent communication skills
- Ability to work flexible shifts, including weekends and holidays
- Criminal record check required under Vantage Hotels policy
- Good command of the English language
Work Environment:
- Join a supportive team in a welcoming, guest-focused environment
- Enjoy the beauty of Valemount and nearby outdoor adventures
- Fast-paced, hands-on role with opportunities to learn and grow
Career Paths: Leadership and Supervisory positions, Front Desk Team, Food & Beverage Team, Maintenance Team.
Seasonal Work Expectations
- Peak Season:
Expect the busiest periods during winter ski season and summer tourism months. Workloads will be higher, and flexibility is key.
- Variable Hours:
While the role is full-time seasonal, hours may fluctuate based on occupancy and weather conditions.
- Adaptability:
Be prepared for changing priorities—helping in other departments (Front Desk, Food & Beverage, Maintenance) when needed.
- Outdoor Conditions:
You may need to navigate snowy or wet conditions when moving between buildings or assisting guests.
- Extended Shifts:
During holidays and peak weekends, longer shifts or split shifts may be required.
Rural Location:
Valemount is a small mountain community with limited amenities compared to urban centers. Staff should plan for personal needs and seasonal changes.
Wildlife and Natural Surroundings
- Expect sightings of moose, elk, deer, mountain goats, and occasionally bears
- Birdlife is abundant—eagles, owls, and waterfowl in nearby marshlands
What to Bring for Changing Seasons
- Winter:
Warm, layered clothing, waterproof boots, gloves, and thermal gear for snowy conditions
- Summer:
Light layers, rain jacket, sturdy footwear for trails, insect repellent
Year-round essentials:
Personal toiletries, any specialty items (as rural stores may have limited stock), and gear for outdoor activities if desired
Team Culture & Perks
- Friendly Competitions:
Participate in fun inter-property contests like Gingerbread Village decorating during the holidays
- Recognition Events:
Celebrate Housekeeping Week with team activities and appreciation programs
- Social Gatherings:
Enjoy movie nights and other staff events that foster camaraderie and a positive work environment
- Discounts & Benefits:
Reduced ski hill rates, staff lodging and dining discounts, and wellness programs
Ready to Apply?
Be part of a team that values hospitality, integrity, and creating unforgettable guest experiences.
#BWV
