1 meilleure offre (concierges, valemount, bc) (à pourvoir)

Night Audit
Vantage Hotels —Valemount, BC
- De 22 $ à 24 $ de l’heure
- Temps plein
- Anglais
- Hôtel
- Caisse
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il y a 5 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : concierges (valemount, bc)

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Night Audit

Vantage Hotels
Valemount, BC

Postuler rapidement

Détails du poste

Temps plein
Il y a 5 jours

Compétences

Traitement de bureau
Utilisation d'un ordinateur
Conciliation de caisse en fin de quart
Expérience en hôtellerie et hébergement
Audit de nuit
Supervision de la garde des espèces et du balancement de la caisse
Anglais
Traitement des plaintes
Caisse
Expérience en services aux clients d'hôtel
Comptabilité
Orientation axée sur le service à la clientèle
Nettoyage et enlèvement des débris
Réception
Compétences en informatique
Secrétariat
Service aux visiteurs
Nettoyage commercial
Résolution des problèmes de la clientèle
Compétences en communication
Interaction avec les clients
Rapprochement de comptes

Description complète du poste

Job Description

As a Night Auditor, you will be responsible for providing a detailed review of accounting entries and at night providing a welcoming and friendly guest experience to everyone staying with us.

You will be working on your own most of the time from approximately 11pm to 7 am. Reporting to the Front Desk Manager, you are responsible for performing the following tasks to the highest standards:

Responsibilities are as follows:

Provide friendly, customer-oriented service.

Provide information on hotel facilities and local points of interest

Provide guest services (concierge), baggage handling as required.

Process check-outs.

Process telephone calls and reservations from all sources.

Resolve minor guest complaints and/or refer to Hotel Manager or Front Desk Supervisor as required

Complete cash summary and submission each shift.

Accurately posting room fees and related taxes.

Verifying all account entries and balances.

Address any discrepancies.

Conduct hotel walk around from time to time to make sure doors are closed and all is in good order.

Provide cleaning to public areas as required and time allows

What attitudes, behaviours and skills are we looking for?

Experience serving guests in the hospitality industry is an asset

Strong English communication skills (written and verbal) with emphasis on problem-solving.

Must be a team player.

Good attention to detail and good judgement.

Prior cash and credit card transactions and clerical experience is an asset.

Basic computer skills are necessary for using the Reservation System.

Must be self-motivated within the office environment and able to work with minimal supervision.

Must have a valid work permit for Canada to be considered.

A Criminal Record Check is required

Perks and Benefits

Shared staff accommodation. Private room.

Laundry facilities in all housing units

Team lunches and activities

Health benefits

Friends and family discount at The Robson (Jasper) and Mountaineer Lodge (Lake Louise) and Best Western Plus Valemount Inn and Suites based on availability

Benefits after six months
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Night Audit

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : concierges (valemount, bc)

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