This position requires in-person collaboration five days a week. This arrangement is subject to change based on business requirements.
Why WestJet:
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
Overview of the role:
WestJet is seeking a Distribution Centre Lead. This role is responsible for the daily operations of WestJet’s Calgary distribution centre, ensuring a consistent and reliable supply of onboard products to third-party catering partners. This role oversees all aspects of inventory management—including receiving, storage, rotation, picking, shipping, and audits—while supporting effective inventory planning and distribution. The Lead provides operational guidance to the team, ensuring warehouse activities, scheduling, health and safety, training, maintenance, and vendor coordination are executed efficiently and in alignment with company standards. By maintaining strong control over product quality and supply, this role plays a key part in delivering a consistent onboard guest experience.
Success in this role requires strong organizational, analytical, and problem-solving skills, along with experience in warehouse operations, logistics, and team leadership. A proactive, self-starting approach and the ability to build effective internal and external relationships are essential.
Key deliverables include:
- Coordinate inventory flow, replenishment activities, and warehouse operations to maintain target on time shipments and product fill rates while minimizing product loss and inventory discrepancies at the Distribution Centre.
- Provide operational input into replenishment, purchasing, and inventory decisions based on warehouse capacity constraints, storage utilization, and operational requirements to support efficient product flow and facility optimization.
- Execute inventory transition planning for seasonal and new product introductions to support seamless product rollouts, phase in/out activities, and reduced obsolete inventory.
- Manage warehouse operational processes including receiving, storage, picking, shipping, inventory audits, product rotation, and product control activities to support operational efficiency and inventory accuracy.
- Maintain compliance with bonded warehouse requirements through accurate daily handling, tracking, documentation, and control of inventory received, stored, picked, or shipped from the facility
- Monitor warehouse KPIs, identify process improvement opportunities, and support space optimization and dead stock reduction strategies to improve warehouse performance.
- Facilitate daily operational shift briefings to communicate priorities, workload requirements, operational updates, and safety expectations to Distribution Centre Coordinators.
- Ensure compliance with company safety standards, policies, and procedures to maintain a safe working environment within the Distribution Centre.
- Coordinate with logistics to support timely and efficient movement of inventory into and out of the Distribution Centre and to all supported operational bases.
- Monitor warehouse equipment and operational supplies, escalating or resolving issues to minimize operational disruption.
- Provide operational support, guidance, and training to Distribution Centre Coordinators to ensure daily warehouse requirements and service expectations are consistently achieved.
- Utilize data and operational reporting to identify trends, monitor inventory performance, support decision making, and drive continuous improvement initiatives.
Experience and qualifications:
- Minimum 3 to 5 years of experience in warehouse operations, supply chain, logistics, inventory management, or distribution center operations
- Diploma or technical training in Supply Chain, Logistics, Operations, Business, or a related field preferred
- Strong knowledge of warehouse operations, inventory control, and distribution processes
- Experience working with ERP systems, RF Scanners and SharePoint applications for inventory control processes, freight coordination, and cross functional operational teams
- Proficiency with Microsoft Office Suite including Excel, Word, and Outlook required
- Strong analytical and problem-solving skills with the ability to interpret operational and inventory data
- Experience with data analysis and reporting.
- Experience supporting purchasing, vendor coordination, or procurement related activities is considered an asset
- Strong organizational, communication, and prioritization skills with the ability to work effectively in a fast-paced environment
- Dashboard development using Microsoft Excel and Power BI is considered an asset
- Ability to work independently while supporting a collaborative team environment
- Ability to train, guide, and support operational staff effectively
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we’re a great fit? Apply now!
About WestJet Group of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at
[email protected].
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at
[email protected].
