Please note: This position is not eligible for remote work under our hybrid work policy.
Why WestJet:
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
We are proactively hiring to pool candidates for anticipated upcoming vacancies. This is a part-time position with scheduling requirements averaging 20-30 hours per week.
The Ramp Service Agent is responsible for the safe and timely movement of local and connecting guest baggage, as well as functions associated with the overall safe and efficient operations of the ramp.
Job Description:
- Delivery of connecting and local baggage within standards and in support of successful achievement of Key Performance Indicators.
- Communicate regularly to 3rd Party Ground Crew Chiefs to ensure properly briefed on flight planning.
- Offload and transport baggage to appropriate carousels.
- Operate and position all required ground service equipment airside.
- Perform basic ground service equipment maintenance checks.
- The monitoring and support of parked and RON aircraft.
- Report Safety Hazards and incidents to the Ramp Service Agent / Leadership Team.
- Other functions associated with the safe and efficient operations of the ramp.
Qualifications:
- Able to work shift work – early mornings, evenings, weekends and statutory holidays.
- Able to work up to 12-hour shifts.
- Adhere to WestJet safety policies while performing assigned duties.
- Able to lift up to 100 lbs. repetitively.
- Able to work within strict timelines for SPOT (safely performing on time).
- Able to bend, kneel, crawl, stoop, and climb repetitively and work in confined space.
- Able to work outside in all weather conditions.
- Basic computer skills are required.
- Demonstrated passion for providing outstanding guest care.
- As per our Alcohol and Drug Policy, all offers of employment are conditional on passing a pre-employment drug screening test.
- Must hold a valid Provincial Driver’s License (PDL), and can produce a clean driver’s abstract.
- Must be able to successfully obtain and maintain an Airside Vehicle Operator’s permit (AVOP/DA) within two months of hire.
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we’re a great fit? Apply now!
About WestJet Group of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at
[email protected].
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at
[email protected].
