11 meilleures offres (night auditor/front desk, toronto, on) (à pourvoir)

1025 - Night Auditor
Holiday Inn & Suites —Oakville, ON
- De 18,00 $ à 19,50 $ de l’heure
- Temps partiel
- Bilingue
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
Night Auditor
Sandman Hotel Group —Toronto, ON
- 25,95 $ de l’heure
- Temps plein
- Bilingue
- Hospitalité
- Service à la clientèle
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 10 jours
Front Desk Supervisor / Night Auditor
Hilton Garden Inn Hotel —Mississauga, ON
- De 20,06 $ à 22,60 $ de l’heure
- Temps plein
- Bilingue
- Hospitalité
- Service à la clientèle
- Assurance Dentaire
- Congés payés
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Night Auditor (Resort)
CEM Resorts —Toronto, ON
- De 10 $ à 20 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Service à la clientèle
- Hôtel
Night Auditor
Four Points & Element Toronto Airport —Mississauga, ON
- De 25,34 $ à 28,15 $ de l’heure
- Fins de semaine au besoin
- Hôtel
- Assurance Dentaire
Postuler rapidement
Night Auditor/Front Desk Agent
Motel 6 / Studio 6 —Burlington, ON
- 17,60 $ de l’heure
- Heures supplémentaires
- Hospitalité
- Vente
- Service à la clientèle
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Guest Service Representative / Night Auditor
Holiday Inn & Suites Mississauga West / Meadowvale —Mississauga, ON
- De 19 $ à 20 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
Postuler rapidement
il y a 9 jours
Night Auditor
Markham Suites Hotel Limited —Markham, ON
- De 20,32 $ à 20,82 $ de l’heure
- Temps plein
- Anglais
- Windows
- Diplôme d'études secondaires
Postuler rapidement
Front Office Manager
Hilton Garden Inn Hotel —Mississauga, ON
- De 50 000 $ à 55 000 $ par an
- Fins de semaine au besoin
- Port de charges lourdes
- Service à la clientèle
- Hôtel
- Réductions Tarifaires
- Assurance Invalidité
Postuler rapidement
Night Auditor
Fairfield by Marriott Inn & Suites Bradford —Bradford, ON
- De 17,60 $ à 20,00 $ de l’heure
- Temps partiel
- Microsoft Excel
- Service à la clientèle
- Microsoft Office
Postuler rapidement
il y a 9 jours
Guest Services Representative
Motel 6 / Studio 6 —Burlington, ON
- 17,60 $ de l’heure
- Heures supplémentaires
- Bilingue
- Hospitalité
- Espagnol
Postuler rapidement
10 h

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Night Auditor/Front Desk Agent
Sweetwater Group —Queenston, ON
Handle guest inquiries and resolve issues promptly to ensure high levels of customer satisfaction - including light maintenance, rooms switches, technical…
De 22 $ à 23 $ de l’heure
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Night Auditor - Sheraton Fallsview
Canadian Niagara Hotels —Niagara Falls, ON
Deliver professional, courteous, and high-quality service to all guests, maintaining the hotel’s commitment to excellence in guest satisfaction.
De 18,20 $ à 19,31 $ de l’heure
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1025 - Night Auditor

Holiday Inn & Suites
Oakville, ON

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Détails du poste

Temps partiel

Compétences

Bilingue
Microsoft Excel
Service à la clientèle
Microsoft Office
Diplôme d'études secondaires
Esprit d'analyse
Hôtellerie
Réception
Diplôme d'études collégiales (hors Québec)
Hôtellerie

Description complète du poste

Night Auditor

Employer: Oakville Wyecroft Hotel LP (o/a Holiday Inn & Suites Oakville @ Bronte)

Location: Oakville, Ontario – Onsite

Employment Type: Part-Time

Schedule: Days, Evenings, Overnight, Weekends – all shifts including holidays

Union or Non-Union Role: Non-Union

Job Summary

Under the general guidance and supervision of the Guest Services Manager, the Night Auditor is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Night Auditor to efficiently handle any function of the front office from the reception.

Key Responsibilities

· Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.

· Performs credit card verifications; when declined contacts guest for alternative payment arrangements.

· Room block all VIP's, group and special requests.

· Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.

· Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.

· Prepares guest keys using key envelopes and/or room slips.

· Ensures all guest registration cards and credit cards are correctly completed and filed by room number.

· Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.

· Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.

· Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.

· Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.

· Issues and controls safety deposit boxes to guests in accordance with hotel procedures.

· Mails any delayed guest charge receipts.

· Assists with room reservations and switchboard operation when necessary.

· Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.

· Negotiates rates within parameters set by the FOM.

· Reports to supervisors any guest complaints or security issues.

· Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.

· Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.

· Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.

· Ensures guest satisfaction.

· Other Tasks may be assigned as per Night Audit guidelines as needed

Requirements

· Minimum of 2 years’ experience in Hotel Front Desk role preferred

· Day, evening and night availability and flexible working hours for a 24-hour establishment

· Strong analytical abilities, detail oriented and able to multitask

· High school or college diploma in Hospitality or Tourism an asset

· Advanced knowledge of Excel & Microsoft Office

· Bilingual a plus

Customer service: 2 years (required)
Front desk: 1 year (required)

· Applicants must be legally authorized to work in Canada

Compensation

· Expected Wage: $ 18 - $ 19.50 per hour

Vacancy Status

This job posting represents a current, existing vacancy: Yes

Use of Artificial Intelligence (AI) in Hiring

Artificial Intelligence is used in the hiring process: Yes

If yes:

AI may be used to assist with resume screening or scheduling interviews. Final hiring decisions are made by human reviewers.

How to Apply:

Please apply for this posting through Indeed.

Accessibility & Equal Opportunity Statement

Holiday Inn is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com. Holiday Inn would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.

Holiday Inn is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.

Job Type: Part-time

Pay: $18.00-$19.50 per hour

Experience:

customer service: 1 year (preferred)

Work Location: In person

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