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Employment Counsellor

Polycultural Immigrant and Community Services
Scarborough, ON

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Détails du poste

Temps plein | Contrat à durée déterminée
Il y a 1 heure

Avantages

Stationnement sur place

Compétences

Tenue des dossiers
Coaching
Coaching en préparation à l'emploi
Psychologie
Sens de l'organisation
Consultation auprès de la clientèle
Expérience en marketing
Animation d'ateliers
Partenariats stratégiques
Compétences en communication
Interaction avec les clients
Marketing
Travail auprès des nouveaux arrivants et des personnes immigrantes
Permis de conduire

Description complète du poste

This is NOT a bargaining unit position.

We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.

Company Overview

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Summary

We are seeking highly motivated and adaptable Employment Counsellor to join our dynamic team. The employment counsellor role operates in a high-volume, high-demand environment, requiring exceptional organizational skills, the ability to prioritize effectively, and a proactive approach to problem-solving.

The Employment Counsellor is responsible for providing employment-related supports to clients in the Engage, Explore, Progress, Start, and Succeed stages of the Integrated Employment Services program. Responsibilities include generating referrals for unemployed, newcomers, youth, OW recipients, conducting common assessment and employment action plan development with the clients, facilitating workshops to help clients develop employment-related skills, arranging skills training, and conducting regular follow-ups and coaching sessions with clients.

This is a contract position until March 31, 2027. In-person services must be delivered at our Eglinton Avenue East, Scarborough office location. Hours are 8:30 am to 4:00 pm Monday through Friday, excluding statutory holidays.

Responsibilities

Provide full range of employment-related services to eligible job seekers
Conduct outreach to achieve client volume targets for each client stream and inclusion groups
Deliver intake, common assessment, and collaborative development of individualized employment action plan, which captures activities, goals, and pre-employment services required to progress the client towards employment
Offer guidance in trade certification or professional licensing, assistance with job search techniques, and process
Provide comprehensive information on labour market, regulated professions, and job search
Organize and facilitate workshops on employment-related topics
Conduct regular contact appointments with each client with a focus on improving the client's job readiness for current labour market opportunities and progressing them towards their employment goals
Support each client to secure and maintain employment by providing support to transition into employment and manage barriers
Assist clients with succeeding in work, career development, and crisis response
Deliver retention services, including monitoring checkpoints and ongoing support to achieve the next employment milestone
Maintain and expand client’s base through community penetration and itinerate functions, which includes off-site visits, developing outreach materials, and promoting community networks
Maintain strong working relations with agency programs and partner agencies
Maintain accurate records of clients assisted and services provided
Effectively track and provide accurate reporting for manager
Organize and update regularly employment-related materials and tools for easy access
Performs other duties as assigned

Requirements

Degree or diploma in Employment Counseling, Psychology, or Education and at least three (3) years experience in employment counseling or a combination of experience and education that fulfills the requirements
Knowledge of labour market, employment assessment, job search techniques and process, trade certification, and professional licensing pathways
Demonstrated strong employment counseling skills
Strong organizational skills to manage large caseload, data, and reporting
Knowledge of immigration and refugee services and of the ethno-specific programs and services within the GTA
Familiarity with issues facing newcomers in Canadian urban setting and systemic barriers facing integration in education, social, cultural, and economic aspects of Canadian life
Excellent interpersonal, cross-cultural, written, and verbal communication skills
Experience in outreach, community development, and marketing of programs and services
Ability to work flexible schedules on as needed basis
A second language is an asset
Reliable transportation, valid driver’s license

Other Requirements

A satisfactory Vulnerable Sector Police Check (completed when an offer is made)

Important Notice to Job Applicants

We strongly advise all applicants to apply for positions only through official and verified channels. Please ensure you are using legitimate links—either from our official website or trusted job platforms. Avoid third-party links or unsolicited messages, and never share personal or financial information outside of secure, authorized application portals.

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources if contacted for an interview/testing so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however, only those selected for an interview will be contacted.

Polycultural Immigrant & Community Services hires on the basis of merit and is committed to employment equity.

No phone calls please.

Pay: $26.98 per hour

Expected hours: 35.0 per week

Benefits:

On-site parking

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : network (toronto, on)

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