Vacancy Status: Please note that this posting is for an existing position
Job Type: Contract (until the end of September 2026 with possibility of extension)
About WellFort
Vision: A healthier community where everyone belongs.
Mission: High quality, accessible care for all.
Values: Client-Centred • Collaboration • Accountability • Respect • Diversity • Equity
WellFort Community Health Services is a values-based, non-profit, multi-service organization committed to reducing barriers to care and improving the health of our communities. We provide services from an equity-focused, trauma-informed, and culturally responsive approach to individuals and families, many of whom have experienced systemic barriers and health inequities.
We prioritize populations who experience barriers to health and accessing services, including newcomers and refugees, people experiencing homelessness, racialized communities, those living with low income, and individuals living with complex mental health, substance use, or chronic conditions.
Program Overview
The Specialized Clinical Refugee Health Team, funded by Ontario Health, provides comprehensive, culturally safe, and trauma-informed primary care and wraparound supports for refugees and refugee claimants with complex health and social needs. Care is delivered at WellFort’s two sites and through outreach to community locations where refugees are being housed, including hotels, in partnership with settlement agencies and local health providers.
Position Summary
The Team Lead (Nursing) will monitor, coordinate, and supervise clinical care delivery within the Refugee Clinic and related outreach activities. The Team Lead acts as a clinical leader, mentor, and advocate, ensuring safe, high-quality, client-centered care in alignment with WellFort policies, nursing standards, and equity-focused, trauma-informed practice.
This role blends direct client care, health promotion, team leadership, community engagement, and program development, with responsibilities extending across Refugee Clinic sites and offsite locations where refugee clients are being supported. The Team Lead may also be assigned other duties, projects, or program support activities as required to meet organizational and client care needs.
Accountability
The Team Lead will:
- Practice within the full scope of practice as defined by the College of Nurses of Ontario (CNO) Registered Nurse Practice Standard, Nursing Act (1991), and Regulated Health Professions Act (1991).
- Maintain privacy and confidentiality in accordance with the CNA Professional Code of Ethics and WellFort policies.
- Ensure compliance with organizational policies, procedures, and funder requirements.
Key Responsibilities
Leadership & Team Supervision
- Supervise, mentor, and support the clinical team within the Refugee Clinic and outreach settings.
- Ensure staffing coverage meets program and regulatory requirements; create draft schedules for approval.
- Hold regular team meetings and huddles to communicate priorities, KPIs, and program updates.
- Act as a clinical resource, supporting evidence-informed practice and professional development.
- Participate in onboarding, orientation, and competency development for new staff.
- Build a cohesive, integrated team within the Refugee Clinic and with external partners supporting refugee health.
Direct Care & Clinical Leadership
- Deliver holistic, client-centered care, including health assessments, chronic disease management, health promotion, and harm reduction interventions.
- Collaborate with Nurse Practitioners, primary care teams, and community partners to develop, implement, and evaluate client care plans including supporting and facilitating primary care attachment for clients who do not have a regular primary care provider.
- Conduct nursing assessments, provide health education, counselling, and follow-up care per CNO standards.
- Respond to urgent situations, including overdoses, within scope of practice and operational policies.
- Support clients in accessing broader health and social services.
Health Promotion & Education
- Develop and deliver health promotion initiatives, workshops, and educational materials for clients and the community.
- Identify health trends among priority populations to inform program planning and advocacy.
- Act as a resource to staff and partner agencies regarding primary care, harm reduction, and health promotion.
- Support client self-management, lifestyle changes, and preventive care programs.
Advocacy & Community Engagement
- Advocate for clients to reduce barriers to accessing care and services.
- Support equitable access for populations facing systemic barriers.
- Engage with community partners to enhance integrated care and promote healthy public policy.
- Participate in collaborative community initiatives, education, and outreach activities.
Administration & Program Development
- Maintain accurate, timely electronic documentation (EMR, reports, encounters, requisitions).
- Contribute to policy and protocol development for care delivery and professional practice.
- Monitor, report, and evaluate program data per funder and organizational requirements.
- Manage supplies, medications, and equipment per policy.
- Support student education, clinical supervision, and staff development initiatives.
Professional Development & Research
- Maintain professional competence per CNO standards.
- Participate in quality improvement initiatives, audits, and clinical supervision.
- Engage in ongoing learning, professional development, and reflective practice.
- Participate in research or program evaluation as opportunities arise.
Qualifications
- Diploma or degree in nursing; Baccalaureate preferred.
- Registration in good standing with the College of Nurses of Ontario.
- Minimum five years of nursing experience, including community health and care for structurally vulnerable populations; supervisory experience preferred.
- Experience in homelessness, refugee care, or youth wellness settings preferred.
- Strong coaching, mentoring, and conflict resolution skills.
- Knowledge of social determinants of health, trauma-informed care, and equity principles.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency with EMRs and general computer applications.
- Ability to work independently and collaboratively in interdisciplinary teams.
- Additional languages relevant to community populations are an asset.
Job Requirements
- Valid First Aid & CPR Certification
- Vulnerable Sector Check meeting employer standards
- Completed 2-Step TB Test
- Access to a vehicle and willingness to travel to multiple sites (WellFort clinics in Brampton and Malton, hotels)
- Availability to work weekends and statutory holidays as needed
Working Environment & Physical Demands
- On-site at multiple WellFort locations (clinics, hotels, community hubs) with outreach and mobile care as needed.
- Client-facing interactions with individuals experiencing crisis, mental health, or substance use challenges.
- Combination of clinical, administrative, and leadership responsibilities.
APPLY
Requests for accommodation due to disability can be made at any stage in the recruitment process.
The successful candidate will demonstrate a willingness to participate in WellFort’s commitment to becoming an inclusive, barrier-free health centre and an ability to work in an interdisciplinary team. We encourage applications from individuals who can identify with the diverse communities we serve and invite these candidates to voluntarily share their relevant identities as part of their application.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted. No agencies.
VACCINATION REQUIREMENT
As a condition of employment, new WellFort staff must be fully compliant with our Vaccination Policy unless they have received an exemption from vaccination under the Ontario Human Rights Code. Proof of vaccination status will be required before the first day of work or, proof of religious or medical exemption, if or where applicable.
As part of WellFort’s hiring process, we use artificial intelligence (AI) tools to assist in screening and evaluating applications. All final hiring decisions are made by our human recruitment team.
