3 meilleures offres (guest service agent, thunder bay, on) (à pourvoir)

Night Audit/Guest Service Agent
Comfort Inn Thunder Bay —Thunder Bay, ON
- Temps partiel
- Anglais
- Hôtel
- Diplôme d'études secondaires
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il y a 4 jours
Guest Service Agent Part Time Days Inn North Thunder Bay
Silver Hotel Group —Thunder Bay, ON
- 18,39 $ de l’heure
- Temps partiel
- Microsoft Word
- Compétences informatiques
- Hôtel
- Bourses d'Études
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Night Auditor Full Time Valhalla Hotel & Conference Centre
Silver Hotel Group —Thunder Bay, ON
- 21,42 $ de l’heure
- 8 Heures
- Compétences informatiques
- Hôtel
- Caisse
- Bourses d'Études
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Contact Centre Service Agent (ON - Remote)
The Travel Corporation —Toronto, ON
Ability to obtain TICO Certification (Travel Industry Council of Ontario) within the first 60 days of employment; TTC will cover the cost of the first attempt.
19,35 $ de l’heure
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Full-time Guest Service Agent
Omni Hotels & Resorts —Toronto, ON
Guest Service Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering…
De 28,02 $ à 31,13 $ de l’heure
Postuler rapidement
il y a 8 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (thunder bay, on)

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Night Audit/Guest Service Agent

Comfort Inn Thunder Bay
Thunder Bay, ON

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Détails du poste

Temps partiel
Il y a 4 jours

Compétences

Utilisation d'un ordinateur
Audit de nuit
Politiques de santé et sécurité au travail
Classement
Anglais
Diplôme d'études secondaires
Orientation vers les ventes
Compétences en informatique
Service aux visiteurs
Étiquette au téléphone
Vente suggestive
Manipulation d'argent
Compétences en communication
Coordination d'équipe

Description complète du poste

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

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guest service agent emplois - thunder bay, on

Night Audit/Guest Service Agent

Guest Service Agent Part Time Days Inn North Thunder Bay

Night Auditor Full Time Valhalla Hotel & Conference Centre

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (thunder bay, on)

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