3 meilleures offres (customer service coordinator, thunder bay, on) (à pourvoir)

Community & Customer Service Coordinator
St. John Ambulance —Thunder Bay, ON
- Jusqu’à 19,23 $ de l’heure
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Bases de données
- Expérience administrative
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il y a 2 jours
Retail Store Coordinator Permanent Intercity Mall
Marshalls —Thunder Bay, ON
- De 19,60 $ à 24,50 $ de l’heure
- Temps plein
- Service à la clientèle
- Formation et développement
- Compétences en communication
Retail Merchandise Processing Coordinator /Homesense
Winners —Thunder Bay, ON
- De 19,60 $ à 24,50 $ de l’heure
- Temps plein
- Service à la clientèle
- Marchandisage
- Formation et développement
il y a 4 jours

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Community & Customer Service Coordinator

St. John Ambulance
Thunder Bay, ON

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Détails du poste

Temps plein | Contrat | Stage/coop
Il y a 2 jours

Avantages

Tenue Décontractée
Stationnement sur place

Compétences

Logiciels de GRC/CRM
Expérience en recrutement
Coordination d'événements
Études postsecondaires
Expérience en soutien administratif
Bases de données
Expérience administrative
Plateformes de réseaux sociaux
Service à la clientèle
Collecte de fonds
Orientation axée sur le service à la clientèle
POS
Compétences en informatique
Soutien à la clientèle
Relations publiques
Expérience en marketing
Recrutement de bénévoles
Tenue des livres de compte
Compétences en communication
Interaction avec les clients
Marketing
Gestion du temps
Travail de bureau

Description complète du poste

St. John Ambulance Ontario is offering an exciting opportunity for a qualified and ambitious individual to take the role of Community & Customer Service Coordinator for our St. John Ambulance operations in the Northwestern Ontario Region. Based out of Thunder Bay, Ontario, and reporting to the Regional Manager, the successful candidate will provide support to St. John Ambulance Community Services within the Northwestern Ontario Region through customer service, volunteer engagement, recognition and stewardship.

ESSENTIAL DUTIES

Community Services

Assist with Regional special events, public relations and the marketing of community service units and volunteer opportunities
Participate in public and corporate displays and public speaking opportunities to educate and inform about SJA
Be the first point of contact for SJA clients and volunteers
Establish and maintain donor recognition
Provide support to community services programs in the areas of volunteer recruitment, screening, training and recognition
Assist in the development, coordination, and implementation of volunteer recognition events
Provide administrative support to community service programs where required; Therapy Dogs, Medical First Responders, Car Seat Safety, Youth Cadet and Emergency Management
Maintain event management and volunteer records in CRM as assigned by the Regional Manager
Coordinate support related to client event requests and cost recovery follow up after events
Support fundraising and community relations initiatives
Assist in the development and implementation of marketing campaigns designed to increase revenues for our volunteer programs

Customer Service

Provide a high level of customer service by answering and returning phone calls, registering clients on courses, responding to e‐mail and online requests for information on training products and volunteer inquiries
Prepare paperwork for classes, print certificates and close classes once paperwork is submitted
Reconcile payment information appropriately and maintain accurate records in Microsoft D365 database.
Process payments and invoices
Closing POS machine weekly and process dailies and submit to the bookkeeper
Performs other duties as assigned by the Executive Director

KNOWLEDGE, SKILLS, EDUCATION & EXPERIENCE

Post-secondary education in related discipline (Customer Service, Volunteer Management, Office Administration, Marketing, Public Relations)
Demonstrated 1-3 year experience in volunteer recruitment and/or office administration
Computer skills in various software applications including social media
Demonstrated marketing and / or public relations experience
Interpersonal and communication skills; both oral and written
Time management skills with the ability to manage numerous tasks simultaneously
Working hours are Monday to Friday, however the nature of the position will require occasional evening and weekend work.

This opportunity is proudly supported by Northern Ontario Heritage Fund Corporation and is funded through the Workforce Development Program. Eligibility requirements of the program can be found here: https://nohfc.ca/en/pages/programs/people-talent-program/workforce-development-stream

Pay: Up to $19.23 per hour

Benefits:

Casual dress
On-site parking

Work Location: In person

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customer service coordinator emplois - thunder bay, on

Community & Customer Service Coordinator

Retail Store Coordinator Permanent Intercity Mall

Retail Merchandise Processing Coordinator /Homesense

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service coordinator (thunder bay, on)

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