6 meilleures offres (customer care coordinator, st. thomas, on) (à pourvoir)

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Office & Project Coordinator

McBain Signs & Graphic Design Inc.
St. Thomas, ON

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Détails du poste

Permanent | Temps plein

Avantages

Tenue Décontractée
Événements d'Entreprise
Heures d'arrivée et de départ flexibles
Stationnement sur place

Compétences

Soutien aux ventes
Planification des rendez-vous clients
Gestion des demandes des clients
Expérience en soutien administratif
Classement
Expérience administrative
Gestion des horaires
Service à la clientèle
QuickBooks en ligne
Orientation axée sur le service à la clientèle
QuickBooks
Réception
Logiciels de gestion de projet
ClickUp
Interaction avec les clients
Coordination d'équipe

Description complète du poste

Office & Project Coordinator

McBain Signs | Full-Time

McBain Signs is looking for an organized, reliable and customer-focused Office & Project Coordinator to join our team full-time.

This is a key front-office position responsible for helping customers from their initial inquiry through the different stages of their project. We are looking for someone who enjoys working with people, stays on top of details and takes ownership of making sure projects continue moving forward.

This is not a graphic design position. While familiarity with design, signage, printing or marketing would be an asset, the biggest priorities are organization, communication, customer service and follow-through.

What You’ll Be Doing

Answering phones, emails and assisting walk-in customers
Responding to new customer inquiries and gathering project information
Creating and maintaining customer projects in our internal workflow
Following up with customers on quotes, artwork, approvals and outstanding information
Coordinating projects between customers, design, production and installation
Monitoring active projects and identifying anything that is becoming delayed or requires attention
Keeping customers updated on the status of their projects
Preparing routine estimates, work orders and invoices
Collecting deposits and customer payments
Scheduling appointments, pickups and installations
Organizing customer artwork, files, measurements and project information
Maintaining accurate notes and project records
Assisting with general office administration
Helping ensure no customer or project gets forgotten or left without communication

What We’re Looking For

The right person will be:

Highly organized and able to manage multiple projects at once
Comfortable communicating with customers by phone, email and in person
Friendly and professional while still being able to take ownership of situations
Reliable and consistent with follow-up
Detail-oriented
Comfortable working in a fast-paced small-business environment
Able to prioritize urgent projects without losing track of longer-term work
Comfortable learning new software and systems
Able to work independently while communicating effectively with the rest of the team

Experience That Would Be an Asset

Office administration
Customer service
Project coordination
Account coordination
Sales support
Signage, printing, construction or other custom-production industries
QuickBooks Online
ClickUp or other project-management software

Position Details

Full-time
Monday to Friday
In-person position
Daytime hours
Compensation: To be determined based on experience and qualifications.

About McBain Signs

McBain Signs is a full-service sign company providing custom signage, vehicle graphics and wraps, dimensional lettering, illuminated signage, window graphics, printed products and more.

Because much of our work is custom, every project is a little different. We are looking for someone who enjoys being involved in a variety of projects and who takes pride in helping customers have a positive experience from the first phone call through to completion.

To Apply

Please email your resume to [email protected] along with a short introduction telling us a little about yourself and why you feel you would be a good fit for the position.

We are looking to fill this position as soon as possible.

Pay: $18.00-$20.00 per hour

Benefits:

Casual dress
Company events
Flexible schedule
On-site parking

Work Location: In person

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customer care coordinator emplois - st. thomas, on

Office & Project Coordinator

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