Job Overview
Hospitality Newfoundland and Labrador is committed to building a skilled, professional, and future-ready tourism workforce.
As the provincial tourism industry association, Hospitality NL works with businesses, employees, industry partners, and government to strengthen workforce capacity, improve service excellence, support business growth, and address labour market challenges across Newfoundland and Labrador.
We are looking for a Training & Workforce Development Coordinator to support workforce development initiatives, training programs, industry engagement activities, and employer supports throughout the province.
This is an exciting opportunity for someone who enjoys working with people, facilitating learning, building partnerships, supporting businesses, and helping shape the future of Newfoundland and Labrador’s tourism and hospitality workforce.
About the Opportunity
In this role, you will:
· Support workforce development across Newfoundland and Labrador's tourism industry
· Help businesses build stronger teams through training, skills development, and employee engagement initiatives
· Support service excellence and professionalism across the visitor economy
Key Responsibilities
· Coordinate and deliver Hospitality NL’s workforce development initiatives and training programs throughout the province
· Facilitate workshops, webinars, presentations, and learning sessions for industry employers and employees
· Promote participation in Hospitality NL’s training and workforce development initiatives
· Identify workforce trends, industry needs, and opportunities to strengthen skills development within the tourism sector
· Support industry outreach, employer engagement, and partnership development activities
· Coordinate program logistics, registrations, reporting, evaluation, and participant support
· Maintain program records, databases, and performance metrics
· Represent Hospitality NL at industry events, meetings, conferences, and workforce development initiatives
· Track and report on program outcomes, participation levels, and project impacts
What We’re Looking For
· Strong facilitation, presentation, and public speaking skills
· Ability to build relationships and establish credibility with employers and industry
· Excellent communication and interpersonal skills
· Strong organizational, project coordination, and time management abilities
· Ability to manage multiple priorities while maintaining attention to detail
· Ability to work independently while contributing effectively within a team environment
· Strong customer service orientation and commitment to supporting industry success
· Comfort with technology, databases, virtual meeting platforms, Microsoft Office, and learning management systems
· Ability to identify opportunities, solve problems, and improve processes
Education and Experience
· Post-secondary education in Tourism, Business, Adult Education, Human Resources, Communications, Organizational Development, or a related field, or an equivalent combination of education and experience
· Experience delivering training, facilitating workshops, coordinating programs, or supporting workforce development initiatives
· Experience in, instructional design, or adult learning is considered an asset
· Knowledge of Newfoundland and Labrador's tourism industry is considered an asset
· Experience working in a not-for-profit, membership-based organization, or industry association is considered an asset
· Ability to travel throughout Newfoundland and Labrador
· A valid driver's licence
Position Details
· Full-time, one-year contract position, with the potential for renewal subject to funding and performance.
Salary: Salary will be based on qualifications and experience.
Hospitality NL is committed to a fair and inclusive hiring process. We welcome applications from qualified candidates of all backgrounds. If you need accommodation or a different application format, please contact us. We will work with you to support your application.
Thank you for your interest in this opportunity.
Only candidates selected for an interview will be contacted.
Application Deadline: July 13, 2026
Work Location: In person
