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Workplace Injury Advisor - Revised

City of Edmonton
Edmonton, AB

Postuler dès maintenant

Détails du poste

Temps plein

Compétences

Coordination du retour au travail
Gestion des programmes de retour au travail
Analyse de données
Sciences sociales
Baccalauréat
Gestion de cas
Diplôme d'études collégiales (hors Québec)
Compétences en communication

Description complète du poste

Job Number

: 55851

At the City of Edmonton, we are redefining workplace injury management. We are seeking a high-performancing Workplace Injury Advisor who operates with urgency to effectively manage claim durations, minimize organizational impact, and deliver elite-level case strategy.

In this position, you will lead the end-to-end management of occupational injury and illness claims, partnering with employees, leaders, unions, healthcare providers, and the Workers’ Compensation Board (WCB) to support safe, timely, and sustainable return-to-work outcomes. You will apply your expertise in disability management, legislation, and case strategy to navigate complex situations, influence decisions, and balance employee well-being with operational needs.

As a Workplace Injury Advisor, you are a strategic consultant tasked with disrupting the status quo of injury management. We are looking for a professional who thrives on "moving the needle"—someone who views every claim as a challenge to optimize recovery while protecting the organization’s operational continuity. If you have honed your skills in the fast-paced, results-driven private sector and are ready to apply that rigor to a complex municipal environment, we want to hear from you.

What will you do?

Lead the management of WCB claims from intake through resolution, including strategy development, monitoring, and coordination with key partners
Develop and implement individualized return-to-work and accommodation plans aligned with medical restrictions and operational needs
Collaborate with WCB, healthcare providers, leaders, and unions to support effective and timely claim progression
Apply an inclusive, equity-informed approach to case management, recognizing and addressing barriers that may impact recovery and return-to-work outcomes
Provide expert advice to leaders on workplace injury management, Duty to Accommodate, and complex case scenarios
Identify and address barriers to recovery, including coordinating medical assessments and workplace adjustments
Analyze claim trends and provide recommendations to support improved outcomes and reduce injury-related impacts
Ensure compliance with applicable legislation, collective agreements, and corporate policies

Qualifications

University degree in a Social Sciences or Health-related discipline OR a college diploma with Disability Management coursework (equivalent combinations of education and experience will be considered)
Minimum 5 years of related professional experience in WCB case management, return-to-work coordination, or clinical practice
Strong ability to interpret medical information, including conditions, treatment plans, duration guidelines, and functional restrictions
Demonstrated experience managing complex cases and working within a multi-business partner environment (Direct experience in the private insurance, manufacturing, or construction sectors is highly preferred)
Proven track record of reducing WCB premiums and successfully managing experience rating impacts

Assets:

Experience managing WCB claims in a complex or unionized environment
Experience working with multiple business partners, including unions and operational leaders
Certification such as Certified Disability Management Professional (CDMP) or Return to Work Specialist (RTWS)
Private industry experience is an asset

Skills required for success:

Strong critical thinking and problem-solving skills, with the ability to navigate ambiguity and make sound decisions
Excellent communication and relationship-building skills, with the ability to influence and collaborate effectively
An understanding of the direct and indirect costs of injury and how case management impacts the bottom line
Ability to manage competing priorities and complex caseloads in a fast-paced environment
Ability to apply an equity, diversity, and inclusion lens when supporting employees and advising leaders
High level of professionalism, discretion, and ability to manage sensitive information
Analytical mindset with the ability to identify trends and provide actionable insights
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation, and inclusion
Applicants may be tested

Conditions of Employment:

Hire is dependent on Criminal Record Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement

Work Environment:

This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
This position is eligible for the EDO program (Earned Day Off)

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits https://bit.ly/COEbenefits

Up to 3 permanent positions and 1 temporary full-time position for up to 11 months

Hours of Work: 36.90 Hours per week, Monday-Friday

Salary Range: $48.254- $60.319 (Hourly); $92,945.890 - $116,185.250 (Annually)

Recruitment Consultant: KE/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation

IND123

Classification Title: Disability Mgmt Consultant

Posting Date

: Aug 27, 2026

Closing Date

: Aug 31, 2026 11:59:00 PM (MDT)

Number of Openings (up to)

: 4 - Permanent and Temporary Positions Full-time

Union : Management

Department

: Workforce Safety and Employee Health

Work Location(s)

Century Place, 11th Floor, 9803 - 102A Avenue

Edmonton T5J 3A3

Postuler dès maintenant

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : program specialist (st. albert, ab)

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