25 meilleures offres (billing coordinator, st. albert, ab) (à pourvoir)

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Force Inspection Services Inc. —Edmonton, AB
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TerraPro Inc —Sherwood Park, AB
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RS Sterling Fire Protection Inc. —Edmonton, AB
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Finning International Inc. —Edmonton, AB
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : billing coordinator (st. albert, ab)

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Service Coordinator

EDL Building Solutions
Edmonton, AB

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Détails du poste

Temps plein
Il y a 1 jour

Avantages

Régimes de participation aux bénéfices
Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Congés payés
Événements d'Entreprise
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Utilisation d'un ordinateur
Microsoft Office
Plomberie
Système CVC
Saisie de données
Dactylographie
Étiquette au téléphone
Compétences en communication

Description complète du poste

Job Description

Are you organized, resourceful, and thrive in a fast-paced environment where you keep technicians, customers, and projects moving smoothly? At EDL Building Solutions, we’re on a mission to bring peace of mind to building owners and operators and our dispatch and coordination team is at the heart of it all. We don’t just offer competitive wages; we reward those who drive results with performance-based incentives and opportunities for growth

Perks & Benefits

Salary: CA$56,406.00 – 83,728.00 per year (depending on experience) + Monthly incentive earning eligibility of up to 10%+ salary.
Employee Referral Bonus: Up to $10,000 for a successful hire you refer.
Full Company Paid Benefits Package.
3 weeks paid holidays.
40 hours of “PTO” (Paid Time Off) per year in addition to paid holidays.
5% RRSP Match.
Social Club – Camping trips, ski days, and more.
Professional development opportunities.

Position Overview

Join EDL Building Solutions as a Service Coordinator and help keep our operations running at a high level of excellence. You will be responsible for coordinating service calls, scheduling, dispatching technicians, generating billing-related documents, and delivering exceptional customer service. This role is essential to ensuring that technicians are set up for success, customers receive timely service, and the entire service department operates with precision and clarity.

This position is based in Edmonton, AB.

About EDL

We’re a trusted provider of HVAC, Electrical, Plumbing, and Building Automation solutions across Edmonton and area. Our team is built around four core values:

Reliability – We do what we say
Passion – We care about what we do
One Team – We row in the same direction
Results – We deliver on our promises

What You’ll Do

Receive incoming customer calls and direct inquiries to the appropriate personnel
Schedule and dispatch technicians to service calls, preventative maintenance visits, and project support activities
Maintain and update the dispatch board, ensuring technicians are scheduled efficiently and work orders are assigned in advance whenever possible
Coordinate preventative maintenance agreements, ensuring contract visits are scheduled, completed on time, and properly documented
Monitor preventative maintenance contract performance, labor utilization, material costs, and completion status
Generate and process purchase orders, ensuring accurate documentation and approvals
Source, order, and track parts, materials, and equipment required for service operations
Coordinate with suppliers, technicians, and customers regarding material availability, delivery schedules, and job requirements
Maintain clear communication with technicians to ensure customer expectations, job scope, and scheduling requirements are met
Respond to customer inquiries and resolve service-related concerns in a professional and timely manner
Schedule, update, and confirm customer requests, work statuses, and service appointments
Review work orders for completeness and accuracy to support billing, payroll, and operational reporting
Maintain accurate records of labor, materials, subcontractor costs, and service documentation
Prepare and distribute weekly on-call schedules, vehicle inspection forms, and other service department communications
Generate service department reports and assist in tracking key operational performance indicators
Collaborate closely with the Service Manager to identify opportunities for operational improvement, efficiency gains, and enhanced customer service
Demonstrate professionalism, accountability, and adherence to company policies and ethical standards

What You Bring

Minimum 2 years of experience in dispatching, coordination, or operations (HVAC, Plumbing, or Electrical or related service industry preferred)
Strong organizational and multitasking skills with the ability to work in a fast-paced environment
Proficiency in scheduling software and Microsoft Office Suite
Clear and professional communication skills with both technicians and customers
Strong problem-solving and decision-making skills
Ability to manage multiple priorities while maintaining a high level of accuracy
Experience in a service-based, trade industry is an asset

Working Conditions

This position is primarily office-based
Standard hours: Monday to Friday, 7:30 a.m. to 4:30 pm with 1 hour lunch break
Occasional light lifting may be required
Requires extended periods of sitting and computer use

Ready to Apply?

If you’re a strong communicator who thrives on structure, precision, and teamwork and want to play a key role in supporting a high-performing service team—apply today. Our HR team reviews applications daily and will be in touch with qualified candidates within 24–48 hours.

Job Type: Full-time

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Profit sharing
RRSP match
Vision care

Location: Edmonton, AB T5V 1E3

Job Type: Full-time

Pay: $56,406.00-$83,723.00 per year

Benefits:

Company events
Dental care
Extended health care
Paid time off
RRSP match
Vision care

Experience:

dispatching, coordination, or operations: 2 years (required)
HVAC, Plumbing, or Electrical or related service industry: 2 years (required)

Work Location: In person

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Affinez votre recherche

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : billing coordinator (st. albert, ab)

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