25 meilleures offres (operations lead, saskatoon, sk) (à pourvoir)

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DIRECTOR OF CHILD AND FAMILY SERVICES
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Procon —Saskatoon, SK
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ICE WESTERN SALES LTD. —Saskatoon, SK
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Lead Journeyman HVAC Technician
ATCO Frontec —Saskatoon, SK
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Grain Terminal Manager
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General Manager

splitsville
Saskatoon, SK

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Détails du poste

Temps plein
Il y a 4 jours

Avantages

Cotisation égale au RÉER
Assurance Dentaire

Compétences

Gestion des opérations
Expérience en haute direction
Vente
Certificat de manipulateur d'aliments
Coaching
Politiques de santé et sécurité au travail
Recrutement
Esprit d'analyse
Orientation axée sur le service à la clientèle
Recrutement
Sens de l'organisation
Gestion de budget
Formation et développement
Service aux visiteurs
Serve It Right Saskatchewan
Résolution des problèmes de la clientèle
Motivation d'équipe
Compétences en communication
Marketing
Coordination d'équipe
Analytique

Description complète du poste

The Why, the What and the Who...

Stoked in Saskatoon is one of Splitsville's flagship entertainment destinations and among the highest-performing centres in the business. Combining state-of-the-art bowling, high-speed go-karts, a thrilling high ropes adventure course, exceptional food and beverage, and unforgettable guest experiences, Stoked is more than a venue. It's a destination.

We're looking for an ambitious, commercially driven leader who thrives on building great teams, delivering exceptional hospitality, and driving meaningful business results. This is an opportunity to lead a high-profile operation, inspire a large and diverse workforce, and play a pivotal role in shaping the future of one of Canada's most exciting entertainment destinations.

This is your chance to leave your mark on a flagship location with significant growth potential, build a high-performing culture, and lead a business that creates memorable experiences for thousands of guests every year.

If you're ready for a career-defining leadership opportunity where your impact will be visible, measurable, and celebrated, we'd love to hear from you.

The Why...

Lead one of the highest-performing centres in the company.
Oversee a unique mix of bowling, go-karts, high ropes and premium food and beverage.
Be part of a growing national business with exciting future opportunities, with access to our in-house training pathways
Build your leadership career while making a visible commercial and cultural impact.
Work with a passionate team committed to creating awesome guest experiences.
The opportunity to earn bonus
Discounts on food and $1 bowling
Financial long service awards
Medical and dental benefits
RRSP matching plan
Mental health support benefits

The What...

As a General Manager for Splitsville, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and guests.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our guests and keeps them coming back for more.

Team

Motivate and coach team members, team leaders and managers
Oversee the recruitment, onboarding and development of the team, including team leaders and managers
Support team performance and identify recruitment, coaching and training needs
Set clear priorities, assign responsibilities and ensure effective follow-through
Provide recognition and constructive feedback throughout the shifts as appropriate

Service

Establish standards for guest service within the centre
Build respectful, positive relationships with guests and fellow team members
Resolve guest and team member concerns promptly and professionally

Operations

Lead and coordinate all centre teams and operations
Work closely with the management team to ensure that the centre is functioning in all capacities
Work closely with the Maintenance Operations Supervisor to maintain the centre to a high standard
Ensure adherence to all company policies and procedures including all health and safety policies and procedures
Ensure all company systems and checklists are completed consistently
Other duties as required

Financials

Develop operational plans and budgets
Create sales and marketing plans aligned with Support Office strategies
Review cost of goods, weekly performance and monthly P&L statements
Work closely with the management team to achieve revenue goals and deliver budget expectations
Work closely with the Event Sales Manager to grow revenue and repeat business
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competition)
Create action plans and reports for head office management

To be successful, you should have:

Proven experience as a General Manager, Centre Manager or in a comparable senior leadership role
Experience managing a budget of at least $8M annually
Valid Serve It Right Saskatchewan (SIRS) and Food Handlers Certificate
Commercially savvy with ability to drive results through the team
Exceptional people and guest service skills
Responsible, reliable and trustworthy
Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
Friendly, energetic, enthusiastic, positive attitude
A passion for people, with evidence of coaching, developing, and progressing your team
Excellent communication and interpersonal skills
Strong problem-solving ability and an eye for detail
Exceptional organizational skills
Strong analytical ability
Self-starter who is flexible and able to work independently
Ability to make timely, confident decisions aligned with company policies and practices
Flexible schedule (available days, nights, weekends, holidays)

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

To keep your job search safe and simple, we’d like to share a quick note about how we hire. All applications are submitted only through our official career site (www.careers.splitsvillebowl.ca). You may also see our job ads on Indeed and LinkedIn - those listings will always link back to our career site for the actual application process. We do not use application forms on any other websites or job application portals. This helps protect candidates from fraudulent job ads and fake application sites.

If you ever come across a posting that asks you to apply elsewhere, please treat it with caution—it isn’t associated with us.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : operations lead (saskatoon, sk)

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