Salmon Arm Wellness Clinic is a warm, patient-centered wellness clinic serving the Shuswap and surrounding communities. We are a multidisciplinary clinic offering services such as acupuncture, massage therapy, naturopathic medicine, osteopathy, and other wellness-focused care.
We are looking for a casual part-time Receptionist & Marketing Support person to join our team. This role is a great fit for someone who is friendly, flexible, organized, confident with technology, and excited to contribute to both the client experience and the clinic’s online presence.
This is a casual part-time position with hours that may vary depending on clinic needs. The schedule may be as few as 6–8 hours per week, and may increase to approximately 18–20 hours per week at times. Additional hours may be available to cover staff holidays, illness, or busier clinic periods. Flexibility is important, as the role and workload may shift as the clinic grows and staffing needs change.
About the Role
This position includes both front-desk reception duties and marketing/content support.
On the reception side, the right person will help create a calm, welcoming, and organized experience for our clients from the moment they walk through the door.
On the marketing side, we are looking for someone who is genuinely comfortable with social media, digital tools, content creation, and website updates. We are hoping to find someone with a good eye for aesthetics, strong attention to detail, and the ability to create polished, professional-looking content that reflects the feel of our clinic.
Responsibilities
Reception and client care duties include:
- Warmly greeting clients and checking them in for appointments
- Answering phones, emails, and text messages in a professional and timely manner
- Booking, rescheduling, and managing appointments using JaneApp or similar clinic software
- Processing payments and assisting with billing
- Supporting clients with general questions about the clinic, services, and appointment flow
- Assisting with insurance/direct billing where needed
- Preparing treatment rooms between clients
- Light cleaning and general clinic tidying
- Laundry duties, including treatment linens and towels
- Restocking treatment rooms and supplies
- Helping maintain a calm, clean, and welcoming clinic environment
Marketing and technology duties may include:
- Creating social media content for Instagram, Facebook, and other clinic platforms
- Designing polished graphics, posts, stories, and promotional materials using Canva or similar tools
- Supporting clinic announcements, practitioner features, service promotions, events, and seasonal campaigns
- Creating visually appealing content that aligns with the clinic’s brand, tone, and aesthetic
- Assisting with website updates and keeping online information current
- Helping organize and improve digital communication, marketing materials, and online content
- Bringing ideas forward for how the clinic can better connect with clients and the local community online
We’re Looking for Someone Who Is
- Warm, friendly, and excellent with people
- Mature, reliable, and conscientious
- A self-starter who can notice what needs to be done
- Comfortable working independently once trained
- Flexible with hours and available for casual shifts as needed
- Confident using technology and able to learn new platforms quickly
- Experienced with social media content creation, not just personal social media use
- Comfortable using tools such as Canva, social media scheduling platforms, website editors, email platforms, and other digital tools
- Creative, detail-oriented, and visually aware
- Able to create clean, professional, on-brand content
- Comfortable balancing front-desk tasks with marketing and digital support tasks
- Organized, adaptable, and able to follow clinic systems and protocols
- Comfortable with light cleaning, laundry, and hands-on clinic support tasks
Required Skills and Experience
- Previous customer service or reception experience
- Strong communication skills
- Strong computer and technology skills
- Experience creating social media content for a business, organization, project, or professional account
- Experience creating graphics, posts, or digital content using Canva or similar tools
- A good eye for layout, branding, design, and visual presentation
- Ability to learn new software and follow clinic procedures
Experience with Jane App, healthcare reception, wellness clinics, website editing, Mailchimp, Squarespace, social media scheduling tools, or digital marketing is an asset.
Hours
This is a casual part-time position. Hours may vary based on clinic needs.
Expected range: approximately 6–20 hours per week, with some weeks closer to 6–8 hours, and other weeks closer to 18–20 hours depending on scheduling needs, staff coverage, holidays, illness, and clinic projects.
Applicants must be comfortable with a flexible, casual schedule and understand that weekly hours may fluctuate.
Compensation
Hourly wage will be based on experience.
How to Apply
If you are friendly, organized, tech-savvy, creative, and excited to contribute to both a welcoming clinic environment and our online presence, we would love to hear from you.
Please email your resume and a brief introduction to:
saacupunctureclinicjobs @ gmail.com
In your email, please include a few sentences about:
- Your customer service or reception experience
- Your experience with social media, Canva, website updates, or digital marketing
- Any examples of social media content, graphics, or online content you have created
- Your general availability and flexibility for casual part-time hours
- Why you feel you would be a good fit for Salmon Arm Wellness Clinic
Pay: $20.00-$22.00 per hour
Benefits:
Work Location: In person
