Food Production Shift Supervisor
Job Type: Full-time
Overview
Swan Lake Market is seeking an experienced and motivated Food Production Shift Supervisor for our deli and prepared-foods department.
This is a hands-on supervisory position combining active food production with responsibility for coordinating the team during assigned shifts. The supervisor will operate a production station while helping the team complete established production plans efficiently, consistently and safely.
The position is well suited to a culinary professional who enjoys leading by example, organizing workflow and improving day-to-day execution, with responsibility focused on active production and shift leadership rather than department-wide administration.
Key Responsibilities
- Work at an assigned production station while supervising and supporting the team.
- Coordinate station assignments, production pacing and priorities during assigned shifts.
- Execute daily prep lists, recipes, batch quantities and production plans established by department management.
- Monitor product quality, portioning, presentation, labeling, dating and rotation.
- Help ensure the hot case, cold case and grab-and-go displays are produced and replenished as planned.
- Respond to immediate workflow problems and adjust assignments when necessary.
- Train and coach team members during active production.
- Support food-safety, sanitation and workplace-cleanliness standards.
- Participate in recipe trials and provide practical feedback on preparation methods, yields and production flow.
- Identify shortages, waste, equipment concerns and production inefficiencies and communicate them to management.
- Provide a clear shift handoff, including incomplete production, quality concerns and follow-up needs.
Scope of Authority
The Food Production Shift Supervisor is responsible for directing day-to-day work during assigned shifts and addressing minor operational or performance concerns as they arise.
The position does not carry final responsibility for:
- Department budgets or financial performance
- Staffing levels or long-term scheduling strategy
- Hiring, formal discipline or performance management
- Vendor relationships or purchasing decisions
- Final recipe, pricing or menu approval
- Long-term ownership of the prepared-foods program
These responsibilities remain with the Food Production Manager and department management.
Qualifications
- At least two years of experience in a commercial kitchen, commissary, supermarket prepared-foods department or other high-volume food-production environment.
- Experience coordinating stations or leading coworkers during active production.
- Strong understanding of prep workflows, batch cooking, recipes and production timing.
- FoodSafe Level 1 certification, or the ability to obtain it before beginning work.
- Culinary training or related post-secondary education is considered an asset.
- Previous team-lead or shift-supervision experience is preferred.
- Ability to remain organized, productive and calm during busy periods.
- Reliable transportation to Vernon, BC.
Ideal Candidate
- Enjoys improving how food is produced while respecting established recipes and systems.
- Leads by example and remains actively involved in production.
- Communicates clearly and gives practical, respectful direction.
- Brings useful culinary ideas without requiring ownership of the entire program.
- Has an interest in scratch cooking, whole-food ingredients and thoughtfully produced prepared foods.
- Wants meaningful hands-on leadership without assuming a full department-management position.
Benefits
- Dental care
- Extended health care
- Discounted or free food
- Employee discount
- Wellness program
Work location: In person at Swan Lake Market, Vernon, BC
Job Type: Full-time
Pay: $22.00-$25.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Wellness program
Ability to commute/relocate:
- Vernon, BC V1B 3W6: reliably commute or plan to relocate before starting work (required)
Experience:
- Deli : 1 year (preferred)
- chef: 2 years (preferred)
- management: 1 year (preferred)
Licence/Certification:
- Food Safety Certification (required)
- Serving It Right (preferred)
Location:
- Vernon, BC V1B 3W6 (preferred)
Work Location: In person
