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Operations Supervisor

Brunswick Lift Rentals
Saint John, NB

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Détails du poste

Permanent | Temps plein

Avantages

Jours fériés payés
Assurance Invalidité
Assurance Dentaire
Vacances payées
Assurance Vision

Compétences

Utilisation d'un ordinateur
Gestion des stocks
Service à la clientèle
Études postsecondaires
Logistique
Amélioration des processus
Anglais
Expérience en supervision
Compétences en communication
Permis de conduire
Gestion du temps

Description complète du poste

Job Description:

Brunswick Lift Rentals is growing and remains committed to providing our customers with the reliable service and solutions they need in today’s fast-paced market. With over a decade of experience in providing top-brand aerial lift and material handling equipment for rent in Atlantic Canada, we are excited to be adding to our team. We continue to grow through technological innovations, expanded product offerings, and our value-added services that we have supported our customers with for the past years. We specialize in commercial, industrial, and maintenance projects throughout the Maritime provinces.

We are currently looking to hire our next great team member for the position of Operations Supervisor in Saint John, New Brunswick.

Position Overview:

The Operations Supervisor is responsible for overseeing the day-to-day operational activities of the branch, ensuring efficient workflow, equipment readiness, and adherence to safety and service standards. This role supports the Branch Manager in leading the operations team and plays a key role in maintaining high levels of customer satisfaction and operational excellence.

Responsibilities:

Operational Coordination

Supervise daily yard and shop operations, including equipment check-in/check-out, inspections, and maintenance scheduling.
Ensure all rental equipment is clean, functional, and ready for dispatch.
Coordinate logistics for equipment deliveries and pickups in collaboration with drivers and dispatch.

Team Supervision

Provide direction and support to yard staff, Dispatch, and drivers.
Monitor work assignments and ensure tasks are completed safely, efficiently, and on time.
Assist with onboarding, training, and performance feedback for operations personnel.

Safety and Compliance

Enforce compliance with company safety policies and procedures.
Conduct regular safety meetings and inspections.
Ensure proper use of PPE and adherence to CSA and OH&S standards.

Customer Service Support

Assist with customer inquiries related to equipment availability, condition, and delivery timelines.
Support the rental counter team during peak periods or as needed.
Resolve operational issues that may impact customer satisfaction.

Inventory and Equipment Management

Maintain accurate records of equipment status, maintenance logs, and yard inventory.
Report equipment damage, loss, or service needs promptly.
Support preventive maintenance programs and ensure timely servicing of fleet assets.

Skills Required:

Proven supervisory experience in equipment rental, logistics, or related industry
Strong knowledge of equipment maintenance, inventory management, and safety standards
Excellent leadership, coaching, and conflict resolution abilities
Effective organizational, time management, and process improvement skills
Outstanding customer service and problem-solving capabilities
Clear verbal and written communication skills
Proficiency with rental management software and basic computer applications
Ability to work in a physically demanding environment and adapt to changing priorities
Valid driver’s license required
Post-secondary education preferred

Conditions of Employment:

Brunswick Lift Rentals offers an excellent remuneration package for qualified employees, which includes a competitive salary, comprehensive medical, dental package, vision, life and disability coverage, paid vacation, and holidays. We are an equal opportunity employer.

Schedule:

Monday to Friday

Language:

English (required)

Work Location:

In person

Job Types: Full-time, Permanent

Pay: $70,000.00-$80,000.00 per year

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : branch supervisor (saint john, nb)

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