25 meilleures offres (delivery manager, richmond hill, on) (à pourvoir)

Delivery Manager (Hybrid)
Compugen Inc —Toronto, ON
- De 67 000 $ à 118 100 $ par an
- Travail hybride
- Esprit d'analyse
- Gestion de projet
- Sens de l'organisation
Manager, Service Delivery & Resourcing
PUBLIC SERVICES HEALTH & SAFETY ASSOCIATION —Toronto, ON
- De 50 $ à 56 $ de l’heure
- Contrat
- Télétravail
- Capacités de présentation
- Pas de déplacements
- Leadership
Postuler rapidement
il y a 1 jour
Lead, Payments Delivery
Jonas Club Software —Markham, ON
- De 75 000 $ à 90 000 $ par an
- Temps plein
- Travail hybride
- Gestion de projet
- Sens de l'organisation
- En présentiel
- Programmes de Bien-être
- Plan d'actionnariat des employés
Postuler rapidement
Customer Service Manager / Integration Specialist
GALAXY FREIGHTLINE INC. —Mississauga, ON
- De 75 000 $ à 95 000 $ par an
- Temps plein
- Oracle
- Service à la clientèle
- Salesforce
Postuler rapidement
Supervisor, Integrated Service Delivery System - Temporary Full-Time
VHA Home HealthCare —Toronto, ON
- De 70 000 $ à 87 000 $ par an
- Temps plein
- Soins infirmiers
- Service à la clientèle
- Maîtrise
- Programme d'Aide aux Employés
Postuler rapidement
Client Delivery Manager (1-Year Contract)
Peoples Trust Company —Toronto, ON
- De 85 000 $ à 95 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Logiciels de GRC/CRM
- PMP
- Gestion de projet
Scrum Master with Delivery Manager
APPTOZA INC. —Toronto, ON
- De 60 $ à 65 $ de l’heure
- Travail hybride
- Gestion de projet
- Développement logiciel
- Agile
Postuler rapidement
il y a 13 jours
Senior Project Delivery Manager
Fiera Capital —Toronto, ON
- De 115 000 $ à 135 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Excel
- PMP
il y a 9 jours
Crew Lead Driver/Mover
TWO MEN AND A TRUCK —Aurora, ON
- De 20 $ à 23 $ de l’heure
- Temps partiel
- Diplôme d'études secondaires
- Conduite de véhicule
- En présentiel
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
Customer Service Team Lead
Steel Fire Equipment Ltd —Mississauga, ON
- À partir de 56 000 $ par an
- Temps plein
- Expérience en gestion
- Service à la clientèle
- Expérience en supervision
- Assurance Dentaire
- Congés payés
Postuler rapidement
Mover & Team Leader
The HR Pro —North York, ON
- 27,50 $ de l’heure
- Temps plein
- Expérience en supervision
- Conduite de véhicule
- Sens de l'organisation
Cloud IAM Delivery Lead, Entra ID + MFA Rollout
Procom —Toronto, ON
- De 66 $ à 88 $ de l’heure
- Embauche urgente
- Travail hybride
- Azure
Postuler rapidement
18 h
Warehouse Lead Hand (Reach Truck & Order Picker) - Afternoon Shift
Radiant Canada —Mississauga, ON
- 26 $ de l’heure
- Temps plein
- Anglais
- Expérience en supervision
- En présentiel
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
Sr. Delivery Manager
TripArc —Toronto, ON
- De 110 000 $ à 125 000 $ par an
- Travail hybride
- Azure
- DevOps
- Développement logiciel
Postuler rapidement
il y a 7 jours
Delivery Manager
Redwolf Security —Toronto, ON
- De 100 000 $ à 150 000 $ par an
- Appeler l'employeur
- Travail hybride
- Azure
- AWS
- APIs
- Assurance Dentaire
- Travail à domicile
Delivery Manager
Sapiens —Toronto, ON
- Temps plein
- Informatique
- Gestion de projet
- Baccalauréat
Delivery Manager
LotusFlare —Toronto, ON
- Gestion de produits
- Agile
- Compétences en communication
- Heures d'arrivée et de départ flexibles
Delivery Manager 3
Behavox —Toronto, ON
- Gestion de projet
- Réseaux informatiques
Postuler rapidement
il y a 6 jours
Team Manager Service Delivery
Fidelity Investments —Toronto, ON
- De 90 000 $ à 115 000 $ par an
- Temps plein
- Bilingue
- Microsoft Excel
- Expérience en gestion
Customer Delivery Manager
HP —Mississauga, ON
- De 77 950 $ à 102 000 $ par an
- Temps plein
- Esprit d'analyse
- Diplôme universitaire non requis
- Déplacements à prévoir
- Assurance Invalidité
- Assurance Dentaire
Service Delivery Manager
Lenovo —Markham, ON
- De 101 000 $ à 115 000 $ par an
- Temps plein
- Travail hybride
- PMP
- Anglais
- Gestion de projet
il y a 6 jours
Support Delivery Operations Manager
LotusFlare —Toronto, ON
- Fins de semaine au besoin
- Azure
- Informatique
- Ingénierie
- Heures d'arrivée et de départ flexibles
Program Manager, Delivery - CCaaS
TELUS Digital —Toronto, ON
- De 118 400 $ à 148 000 $ par an
- Temps plein
- Travail hybride
- PMP
- Déplacements à prévoir
- Développement logiciel
Service Delivery Manager
Sqills —Toronto, ON
- Temps plein
- Travail hybride
- Bilingue
- Espagnol
- Anglais
Postuler rapidement
Principal Delivery Success Manager
Okta —Toronto, ON
- De 123 000 $ à 169 400 $ par an
- Travail hybride
- Oracle
- Vente
- CAD
- Assurance Dentaire
- Congés payés

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : delivery manager (richmond hill, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Delivery Manager (Hybrid)

Compugen Inc
Toronto, ON

Postuler dès maintenant

Détails du poste

Compétences

Gestion des contrats
Certification ITIL
COBIT
Gestion des opérations
Infrastructure informatique
Esprit d'analyse
Gestion de projet
Certification HDI
Sens de l'organisation
Technologies de l'information
Gestion de budget
Compétences en communication

Description complète du poste

Job Title/Titre d'emploi

Delivery Manager (Hybrid)

Vacancy No / Numéro de poste vacant

VN9084

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Toronto, ON

Pay Range / Rémunération

Base Compensation: $67000-$103100 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $77000-$118100 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Job Details/Détails du poste

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:
The Delivery Manager will be responsible for all service delivery activities for the assigned customer accounts. All service delivery is under the oversight of the Delivery Manager regardless of whether the staff involved report directly to the DM or are leveraged from other groups. The Delivery Manager is responsible for the quality of service to the customer and has authority to resolve administrative, scheduling, resourcing, backup, and replacement issues.

The Delivery Manager has responsibility for account strategy in collaboration with the account executive, and creating unified services delivery models that remove barriers and ensure an exceptional customer experiences. Thought leadership and a passion for growth make the Delivery Manager a true Tech Ally to our customers.

This individual will be responsible for managing both Service Desk and Deskside Support teams, ensuring exceptional end-user experiences, operational efficiency, and alignment with business goals. This is a client-facing role requiring strong leadership, technical acumen, and a strategic mindset, with the ability to translate service metrics into business value. The ideal candidate brings proven experience managing high-volume service environments, is ITIL certified, and thrives in a dynamic, hybrid work model. Work onsite at the Toronto office is a requirement at least 3 days per week.

Key Responsibilities:

Act as the primary liaison between Compugen’s delivery teams and the customer, ensuring coordinated, high-quality service aligned to business objectives.
Build a strong understanding of Compugen’s service offerings and capabilities to effectively align delivery efforts and partner with the Sales Account Executive in supporting the customer’s evolving needs.
Lead and develop high-performing IT service teams, including Service Desk and Deskside Support (L2), ensuring efficient operations and consistent, positive user experiences.
Manage a Service Desk operation with 2,000+ monthly contacts, ensuring resolution quality, SLA compliance, and continuous service improvements.
Oversee the performance of Deskside Support teams, ensuring rapid issue resolution, proactive support, and alignment with customer expectations.
Collaborate with internal and customer stakeholders to ensure service requirements, resource performance, and customer feedback are continuously reviewed and acted upon.
Work closely with the customer to ensure Compugen staff performance meets expectations, addressing gaps or resource changes as needed.
Monitor and analyze key service metrics and operational KPIs to drive service improvements, meet reporting requirements, and ensure accurate billing and asset tracking.
Ensure that metrics collection and reporting requirements are consistently met within delivery organizations, using data to inform strategy and decisions.
Engage regularly with key business and IT stakeholders, understanding their goals and ensuring that services are aligned to deliver meaningful outcomes.
Champion the customer experience by advocating for their needs internally, capturing and communicating feedback, and ensuring continuous alignment with business priorities.
Conduct regular service reviews and strategic meetings, providing insights, gathering feedback, and positioning Compugen as a trusted advisor.
Identify and recommend value-added solutions that support customer success and strengthen long-term relationships.
Drive cross-functional collaboration across Compugen to ensure seamless service execution and maximum customer satisfaction.
Own and manage service escalations, leading resolution efforts with urgency and transparency.
Maintain accountability for contract scope and change management, ensuring ongoing alignment between delivery execution and contractual obligations.
Support financial stewardship by ensuring accurate reporting of billable services, asset volumes, and infrastructure data.

Skills & Qualifications:

8+ years of experience in IT service delivery or operations management, with a strong focus on enterprise environments and customer-facing roles.
Proven track record of leading high-performing service teams and managing large-scale Service Desk operations (2,000+ monthly contacts).
Hands-on experience managing Deskside Support (L2) teams, delivering high levels of technical resolution and user satisfaction.
Solid understanding and practical use of ITIL frameworks; ITIL Foundation certification is required; Intermediate/Advanced certifications are a strong asset.
Additional industry certifications (e.g., HDI, COBIT, Microsoft, CompTIA) are considered valuable.
Strong basic technical skills and a good understanding of core IT infrastructure, including networks, endpoints, servers, and support systems.
Proven ability to engage and manage stakeholders at all levels, from operational teams to senior executives and C-suite leaders.
Demonstrated project management skills, including planning, execution, and reporting across multiple service streams.
Strong financial acumen, with experience managing service budgets, tracking billing accuracy, and aligning services to financial targets.
Excellent communication and relationship management skills, with the ability to interact confidently with both IT and business stakeholders.
Strong analytical and organizational skills with the ability to interpret complex data and make informed decisions.
Demonstrated ability to manage service escalations and navigate complex technical and business environments.
Experience in contract management, service reviews, and performance reporting.
Comfortable working in a hybrid work model, with a required onsite presence of at least 3 days per week.

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table and we are taking deliberate action to make this a reality.

Postuler dès maintenant

Affinez votre recherche

delivery manager emplois - richmond hill, on

Delivery Manager (Hybrid)

Manager, Service Delivery & Resourcing

Lead, Payments Delivery

Customer Service Manager / Integration Specialist

Supervisor, Integrated Service Delivery System - Temporary Full-Time

Client Delivery Manager (1-Year Contract)

Scrum Master with Delivery Manager

Senior Project Delivery Manager

Crew Lead Driver/Mover

Customer Service Team Lead

Mover & Team Leader

Cloud IAM Delivery Lead, Entra ID + MFA Rollout

Warehouse Lead Hand (Reach Truck & Order Picker) - Afternoon Shift

Sr. Delivery Manager

Delivery Manager

Delivery Manager

Delivery Manager

Delivery Manager 3

Team Manager Service Delivery

Customer Delivery Manager

Service Delivery Manager

Support Delivery Operations Manager

Program Manager, Delivery - CCaaS

Service Delivery Manager

Principal Delivery Success Manager

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : delivery manager (richmond hill, on)

Related Searches

About Compugen

Our Culture

Key Responsibilities:

Skills & Qualifications:

What Compugen Offers You:

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact