16 meilleures offres (service manager, revelstoke, bc) (à pourvoir)

Pre-Opening, Front Office Manager - Cabot Revelstoke Mountain Lodge
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Pre-Opening, Front Office Manager - Cabot Revelstoke Mountain Lodge
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Director of Child & Family Services ($105K–$125K/yr + Relocation Assistance & Subsidized Housing to Chilanko Forks, BC)
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Rooms- Guest Service Supervisor
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Senior Manager, Canadian Tax Services
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Kamloops Mazda —Canada
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Pre-Opening, Front Office Manager - Cabot Revelstoke Mountain Lodge

Revelstoke Mountain Resort
Revelstoke, BC

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Détails du poste

Temps plein

Avantages

Cotisation égale au RÉER
Assurance Dentaire
Assurance Vision

Compétences

Expérience en supervision
Service aux visiteurs
Leadership
Compétences en communication

Description complète du poste

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Front Office Manager
Start Date: August 4th, 2026
Full Time – Salary
Salary Range: $65,000 - $72,000
Location: Cabot Revelstoke Mountain Lodge
______________________________________________________________________________
Cabot Revelstoke Mountain Lodge is a luxury destination property located at Revelstoke Mountain Resort, one of North America’s most iconic year-round mountain destinations. Known for its legendary powder, expansive terrain, and authentic mountain culture, RMR delivers unforgettable experiences in every season.
Cabot is a globally recognized leader in luxury golf, with a portfolio of award-winning destinations spanning North America and beyond. As part of the Cabot collection, Cabot Revelstoke Mountain Lodge reflects the brand’s commitment to excellence—offering elevated accommodations, thoughtful service, and immersive guest experiences that complement the natural beauty and adventure of Revelstoke.

Position Summary:
The Front Office Manager oversees all front office and concierge operations, ensuring the delivery of exceptional guest service and the seamless execution of arrivals, departures, and guest interactions. This role leads the front office and concierge teams, manages daily operations, and coordinates with internal departments to provide efficient, personalized, and memorable guest experiences. The Front Office Manager is responsible for maintaining service standards, optimizing operational performance, and supporting team development while enhancing the overall guest journey from arrival to departure.
Key Responsibilities
Guest Experience & Service

Oversee all guest interactions across Front Desk and Concierge, ensuring a seamless and personalized experience from arrival to departure
Resolve escalated guest concerns promptly and professionally, ensuring effective service recovery
Ensure VIP arrivals, special requests, and guest preferences are executed to Cabot’s luxury service standards

Operations & Department Oversight

Oversee daily Front Office and Concierge operations, including arrivals, departures, reservations, and guest services
Ensure accuracy and efficiency of PMS systems, billing, and cash handling procedures
Maintain cleanliness, organization, and readiness of front-of-house areas including lobby and reception spaces

Team Leadership

Lead, coach, and develop Front Desk and Concierge teams to drive performance, engagement, and service excellence
Conduct training, onboarding, and performance management to uphold brand standards
Ensure team adherence to policies, procedures, and service expectations

Administrative & Reporting

Monitor daily reports including occupancy, arrivals/departures, and guest feedback
Manage scheduling, staffing levels, and payroll to align with business needs
Maintain accurate records, logs, and communication for operational handover and leadership review

Qualifications

Previous experience in front office, guest services, or concierge roles within a hotel or resort environment, with a strong understanding of luxury service standards
Proven experience overseeing front desk operations, including arrivals, departures, reservations, and guest service delivery
Experience creating personalized itineraries, coordinating guest activities, and managing concierge services or partnerships
Strong background in handling guest concerns, service recovery, and high-touch guest interactions
Demonstrated leadership experience, including team supervision, training, and performance management
Proficiency with hotel systems (PMS), cash handling procedures, and front office operations
Excellent written and verbal communication skills
Flexible availability, including evenings, weekends, and holidays

Skills & Competencies

Guest-focused mindset with a passion for creating memorable experiences
Strong problem-solving and decision-making abilities in a fast-paced environment
Excellent communication and interpersonal skills
High level of organization, attention to detail, and time management
Ability to multitask and prioritize competing demands

Benefits

Complimentary Season’s Pass to Revelstoke Mountain Resort, providing access to world-class skiing and year-round mountain experiences
Comprehensive Health, Dental, and Vision benefits following eligibility
RRSP matching program after 6 months of employment
Opportunities for career growth and advancement within a dynamic and expanding hospitality organization

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

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service manager emplois - revelstoke, bc

Pre-Opening, Front Office Manager - Cabot Revelstoke Mountain Lodge

Pre-Opening, Front Office Manager - Cabot Revelstoke Mountain Lodge

Automotive Sales Manager - Volkswagen Victoria

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Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)

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Program Manager - Community & Social Services

Environmental Services Supervisor

Food Service Supervisor

Retail/Service Writer Supervisor

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Rooms- Guest Service Supervisor

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : service manager (revelstoke, bc)

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