About ServiceMaster Restore of Red Deer:
ServiceMaster Restore of Red Deer is a locally owned and operated disaster restoration company serving Central Alberta since 2002. We provide emergency mitigation, restoration, environmental services, and reconstruction for residential, commercial, and institutional clients.
We are looking for an experienced, highly organized Lead Estimator to become a key part of our Project Management and Reconstruction team.
This position is ideal for someone with experience in Xactimate, insurance restoration, construction estimating, construction management, or project coordination who enjoys building accurate estimates, managing deadlines, and keeping projects moving.
The Role:
The Lead Estimator will be responsible for taking scopes provided by our Project Managers and turning them into complete, accurate, profitable, and carrier-compliant estimates.
This position will serve as the central estimating resource for our Project Management team and will also help manage estimating-related KPIs, file timelines, reconstruction scopes, work orders, and project documentation.
The goal is simple:
Help our Project Managers move files faster, produce better estimates, protect company margins, and consistently exceed client and insurance carrier expectations.
Primary Responsibilities:
Estimating
- Prepare detailed restoration and reconstruction estimates using Xactimate
- Receive scopes, photographs, measurements, DocuSketch/Encircle information, and supporting documentation from Project Managers
- Convert field scopes into accurate and complete estimates
- Ensure estimates meet individual insurance carrier and program requirements
- Maintain appropriate labour, material, equipment, overhead, and profit margins
- Review estimates for missed scope, incorrect quantities, pricing issues, and profitability concerns
- Prepare estimate revisions and supplements when required
- Work with Project Managers to resolve scope discrepancies before estimates are submitted
- Maintain consistency in estimating practices across all company projects
- Assist with both emergency mitigation and reconstruction estimates as required
KPI & Timeline Management:
A major component of this position will be ensuring estimating and file-management deadlines are consistently met.
Responsibilities include:
- Track estimating deadlines across active projects
- Monitor outstanding scopes, estimates, revisions, supplements, and approvals
- Ensure carrier and program-specific KPI requirements are being followed
- Identify files at risk of missing deadlines and take action before they become overdue
- Follow up with Project Managers when additional information is required
- Help establish accountability around estimate completion and file progression
- Assist management in reviewing estimating performance, turnaround times, margins, and estimate accuracy
- Look for opportunities to improve estimating systems and workflow efficiency
Meeting KPI timelines is the expectation. Exceeding them is the goal.
Project Manager Support:
While estimating will be the primary responsibility, the Lead Estimator will also support Project Managers when required.
This may include:
- Attending properties to take measurements
- Completing site scopes
- Reviewing losses with Project Managers
- Completing additional documentation or photographs
- Assisting with complex or large-loss scopes
- Communicating with adjusters, insurance representatives, trades, and clients when appropriate
- Helping Project Managers move stalled files forward
- Providing additional operational support during periods of high claim volume
Reconstruction Support:
The Lead Estimator will also help strengthen our reconstruction process by assisting with:
- Detailed reconstruction scopes
- Trade scopes and work orders
- Material and labour requirements
- Subtrade quote review
- Scope comparisons
- Change orders and supplements
- Reconstruction documentation
- Estimate-to-production handoff
- Identifying scope gaps before construction begins
- Ensuring estimated margins are maintained throughout the project
Over time, this position will play an important role in the continued development of our estimating and reconstruction systems.
What We're Looking For:
Preference will be given to candidates with experience in one or more of the following:
- Xactimate estimating
- Insurance restoration
- Property damage claims
- Construction estimating
- Construction management
- Residential or commercial construction
- Project management
- Reconstruction
- Quantity takeoffs
- Insurance carrier programs
Strong candidates will have:
- Excellent attention to detail
- Strong understanding of construction methods and sequencing
- Ability to read and interpret scopes, drawings, measurements, and photographs
- Strong computer skills
- Excellent written communication
- Strong organizational and time-management skills
- Ability to manage multiple estimates and deadlines simultaneously
- Ability to identify missing scope and ask the right questions
- Strong understanding of job costing and gross margin
- A sense of urgency and personal accountability
- Ability to work collaboratively with Project Managers while independently managing their own workload
Assets
- Previous ServiceMaster or restoration industry experience
- Advanced Xactimate experience
- Xactimate certifications
- IICRC certifications
- Journeyman trade certification
- Experience working directly with insurance adjusters
- Experience with Encircle, DocuSketch, XactAnalysis, or similar restoration software
What Success Looks Like:
The right person in this role will become someone our Project Managers can rely on.
Success means:
- Estimates are completed quickly and accurately
- KPI deadlines are consistently met or exceeded
- Estimates properly capture the complete scope of work
- Company margins are protected
- Supplements are reduced through better initial estimating
- Project Managers spend less time behind a computer and more time managing projects and customers
- Reconstruction scopes are clearer before work begins
- Files move from inspection to estimate to approval faster
- Our estimating process becomes more consistent across the entire company
Why Join ServiceMaster Restore of Red Deer?
This is an opportunity to take on an important role within an established Central Alberta restoration company and help shape how our estimating department operates moving forward.
We are continuing to grow our estimating and reconstruction capabilities, and the successful candidate will have the opportunity to become the lead resource for estimating & the reconstruction department within the organization as it grows.
If you are experienced in Xactimate, construction estimating, restoration, or construction management and enjoy working in a fast-paced environment where accuracy, profitability, and deadlines matter, we would like to hear from you.
Job Type: Full-Time, Permanent
Location: Red Deer, Alberta
Experience preferred: Xactimate, construction estimating, restoration, construction management, or related experience
Pay: $52,125.67-$85,437.40 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
Work Location: In person
