Your Opportunity:
Red Deer Regional Hospital Centre (RDRHC) is the only regional referral center serving more than 450,000 people across Central Alberta. Located in a busy and rapidly growing corridor, RDRHC is the hub for specialty care and trauma services across the region. We are entering an exciting period of major redevelopment that will add 200 inpatient beds, six new operating rooms and two state-of-the-art Cardiac Catheterization Labs—creating tremendous opportunities to shape how care is delivered for years to come. We are looking for an exceptional leader to join our team as Patient Care Manager for Emergency Department, Trauma, CASART & Critical Care. This role provides leadership and oversight for a 20-bed General Systems Critical Care Unit and a busy Emergency Department that serves as a regional hub for Central Alberta. Working alongside medical and operational leaders, you will lead strategic planning, program development, quality improvement, patient safety, resource management and staff development. You will build strong partnerships, support innovation and lead meaningful change that improves patient experience, quality of care and access. This is an opportunity for a collaborative, strategic and people-focused leader who thrives in complexity, embraces change and is energized by developing teams and improving care. Come help shape the future of healthcare in Central Alberta, and the teams who make it happen.
Description:
The Patient Care Manager provides both operational and strategic leadership for the Emergency Department, Trauma, CASART & Critical Care programs at RDRHC. This role is accountable for ensuring the delivery of safe, high-quality, patient-centered care while advancing program goals, organizational priorities, and provincial healthcare strategies. Working in a complex and dynamic environment, the Manager leads through effective communication, ethical decision-making, and a commitment to continuous improvement. The position plays a key leadership role in coordinating services across the Central Corridor, fostering strong partnerships with Emergency Health Services, rural healthcare providers, and provincial programs to support patient access, movement, and flow. The Manager collaborates with internal and external stakeholders to develop integrated service pathways, standardize care processes, and ensure alignment across the continuum of care. Responsibilities include overseeing operational performance, workforce planning, staffing, scheduling, and resource allocation to meet patient and program needs. The Manager supports evidence-informed practice, clinical standards, quality improvement initiatives, and performance measurement to drive positive patient outcomes. The role also includes managing program budgets, ensuring fiscal accountability, and contributing to capital planning, technology implementation, equipment lifecycle management, and service agreements that support evolving clinical requirements. As a representative of the program, the Manager actively participates in site and provincial committees, including those associated with Emergency Care Alberta and Critical Care Alberta. Through leadership, collaboration, and innovation, the Manager advances service excellence and helps shape the future of emergency and critical care delivery across Central Alberta.
- Classification: Manager
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Union: Exempt
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Unit and Program: Emergency Department, Trauma, CASART, and Critical Care
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Primary Location: Red Deer Regional Hospital
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Location Details: As Per Location
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Negotiable Location: Within Central Zone
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Employee Class: Regular Full Time
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FTE: 1.00
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Posting End Date: 26-AUG-2026
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Date Available: 14-SEP-2026
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Hours per Shift: 7.75
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Length of Shift in weeks: 2
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Shifts per cycle: 10
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Shift Pattern: Days
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Days Off: Saturday/Sunday
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Minimum Salary: $45.23
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Maximum Salary: $77.51
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Vehicle Requirement: Not Applicable
Required Qualifications:
Graduate of recognized health program with a Baccalaureate degree or equivalent required. Master’s degree in health leadership, health administration, or related field preferred.
Additional Required Qualifications:
Minimum of three (3) years of recent operational leadership experience in an acute care setting required. Demonstrated proficiency in Microsoft Office, Microsoft Outlook (email, calendar, and scheduling), and Microsoft Teams, including the ability to lead and participate effectively in virtual meetings, collaborate across provincial teams, and manage information in a digital work environment. Experience supporting the implementation and rollout of system upgrades and changes within an electronic medical record environment (e.g., Connect Care), including coordination with clinical, informatics, and IT partners. Demonstrated ability to manage and support a diverse, unionized workforce, including recruitment, onboarding, and retention across multiple classifications, and to navigate workforce and human resources challenges through effective partnership with Human Resources.
Preferred Qualifications:
Demonstrated business and financial acumen, including experience preparing briefing notes, analyzing financial impacts, and contributing to budget, variance, and operational assessments in support of leadership decision making. Demonstrated capability in change management, including the ability to lead, support, and sustain change initiatives within complex clinical and operational environments. Experience or background in an emergency department or critical care environment.
