10 meilleures offres (training manager, quebec province) (à pourvoir)

Assistant Manager, Training Operations
Airports Council International —Montréal, QC
- Temps plein
- Travail hybride
Training Manager
CGI —Montréal, QC
- Temps plein
- Anglais
- Microsoft Office
- Finance
- Régimes de participation aux bénéfices
- Programme d'Aide aux Employés
Postuler rapidement
il y a 4 jours
Associate Field Training Manager
The Wendy's Company —Ville de Québec, QC
- Temps plein
- Capacités de présentation
- Baccalauréat
- Sens de l'organisation
- Indemnité de déménagement
Manager, Learning & Development
Vast auto Distribution —Montréal, QC
- Temps plein
- Anglais
- Maîtrise
- Esprit d'analyse
- Assurance Invalidité
- Assurance Dentaire
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National Training Manager - Automotive F&I
Safe-Guard Products International LLC —Montréal, QC
- De 115 000 $ à 155 000 $ par an
- Temps plein
- Déplacements à prévoir jusqu'à 50%
- Anglais
- Déplacements à prévoir
- Jours fériés payés
- Assurance Invalidité
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16 h
Process Improvement, Documentation & Training Manager
JAM Industries Ltd —Montréal, QC
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Gestion de projet
- Programmes de Bien-être
- Assurance Invalidité
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Chef principal(e), Excellence de la formation / Senior Manager, Training Excellence
Jubilant HollisterStier General Partnership —Montréal, QC
- Temps plein
- Ingénierie
- Baccalauréat
- Amélioration continue
il y a 13 jours
Director, Training, Workforce Planning and Continuous Improvement
CGI —Montréal, QC
- Temps plein
- Anglais
- Microsoft Office
- Finance
- Régimes de participation aux bénéfices
- Programme d'Aide aux Employés
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14 h
Manager, Learning & Development
McCarthy Tétrault LLP —Montréal, QC
- Temps plein
- Travail hybride
- Développement commercial
- Baccalauréat
- Gestion de budget
- Congés payés
Production Supervisor (in training) S
The Agency by Workland —Saint-Jean-sur-Richelieu, QC
- Fins de semaine au besoin
- Microsoft Office
- Diplôme d'études secondaires
- Expérience en supervision
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : training manager (quebec province)

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Assistant Manager, Training Operations

Airports Council International
Montréal, QC

Postuler dès maintenant

Détails du poste

Temps plein

Avantages

Cotisation égale au RÉER

Description complète du poste

Position: Assistant Manager, Training Operations

Department: Global Training

Reports to: Manager, Training Operations

Direct Reports: None

Location: Montreal, Canada

Duration: Temporary Contract (18 months)

Job Overview

The Assistant Operations Manager is an 18-month term position aligned with the duration of the GT Modernization Project. This role is required to maintain the stability and continuity of ACI Global Training daily operations while the Operations Manager dedicates 60% of her time to supporting said project.

The Assistant Operations Manager supports the Operations Manager in coordinating the day-to-day delivery of Global Training operations. The role provides operational oversight of training activities, monitors service levels, quality, and compliance with established procedures, and helps ensure all training programs are delivered efficiently and consistently. Working closely with Global Training coordination team and cross-functional teams, the Assistant Operations Manager identifies operational risks, supports continuous improvement and operational excellence.

Key Responsibilities

Operational Coordination & Oversight

Focus on overseeing the operation and the Coordinators.

Support the day-to-day coordination of training operations to ensure service levels, quality, and operational timelines are met.
Provide operational oversight and guidance to Coordinators by monitoring workload, SOP compliance, and delivery readiness.
Identify operational risks, resolve or escalate issues requiring management attention, and support business continuity during peak periods.
Support onboarding, coaching, and knowledge sharing to promote consistent operational practices.
Serve as the first point of contact for operational and delivery-related escalations.

Training Delivery Readiness

Focus specifically on ensuring individual training events are ready for delivery.

Oversee the readiness of instructor-led training sessions by validating course setup, instructor assignments, LMS configuration, participant enrollment, course materials, and logistical requirements to ensure successful training delivery.
Coordinate instructor onboarding and pre-delivery communications to ensure instructor preparedness.
Identify risks that may affect scheduled training delivery, implement mitigation actions where appropriate, and escalate high-impact issues.

Financial & Logistics Coordination

Monitor compliance with financial processes and timelines.
Ensure timely completion of purchase orders (POs), invoices, revenue-share reports, and course expense entries.
Oversee revenue invoicing and cancellations to ensure financial accuracy and compliance.

Cross-Functional Collaboration

Coordinate with Sales, Finance, Content, and Manager, Training Delivery and Enablement to support successful training delivery.
Communicate operational status, dependencies, and delivery risks to internal stakeholders.
Support implementation of operational and technology initiatives.

Continuous Improvement

Maintain operational documentation and support updates to SOPs.
Identify opportunities to improve processes, increase automation, and enhance operational efficiency.
Support data integrity, operational reporting, and governance initiatives.

Qualifications

Experience

Minimum 3 years of experience in operations, training administration, learning operations, or program coordination.
Experience supporting global instructor-led training operations.
Experience using Learning Management Systems (LMS)
Experience coordinating cross-functional operational activities in a fast-paced environment.

Knowledge

Learning Management Systems (LMS)
Microsoft 365 (Excel, Outlook, Teams, Word, PowerPoint, SharePoint)
Training operations, logistics, and service delivery processes
Process documentation and quality management
Operational reporting and performance metrics
Knowledge of AirTable is an asset

Core Competencies

Operational planning and coordination
Organization, prioritization and time management
Quality assurance and attention to detail
Problem-solving and sound judgment
Effective communication and stakeholder management
Collaboration and relationship building
Coaching and knowledge sharing
Continuous improvement mindset
Adaptability and resilience
Accountability and ownership

ACI World Values

The successful candidate must demonstrate and embody ACI World's values:

Stewardship
Member-focused
Integrity
Excellence
Collaboration
Innovation
Inclusivity

What we offer

A challenging and exciting position in an international and multicultural environment.
Hybrid work environment
4 weeks of vacation/year.
5 sick days/ year.
5 mental wellness days/year.
Employee cell phone (iPhone) with TELUS Health virtual care included.
Health insurance coverage from your first day of employment.
RRSP company matching contributions
Opus/EXO Transit discount on monthly pass.
Employee recognition points earned to convert into redeemable gift cards
Very flexible employee monthly wellness account to use to achieve a greater work life balance

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