25 meilleures offres (customer experience coordinator, quebec province) (à pourvoir)

Digital Experience - E-Commerce Support Coordinator
JAM Industries Ltd —Baie-d'urfe, QC
- Temps plein
- Travail hybride
- Sens de l'organisation
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
COORDONNATEUR(TRICE) DES SERVICES AUX RESIDENTS/RESIDENT SERVICES COORDINATOR
MTL DÉVELOPPEMENT INC. —Montréal, QC
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Service à la clientèle
- Anglais
- Microsoft Office
- Assurance Dentaire
- Congés payés
Postuler rapidement
Airbnb operations coordinator
Airbnb —Montréal, QC
- 60 000 $ par an
- Temps plein
- Travail hybride
- Vente
- Expérience administrative
- Saisie de données
- Travail à domicile
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 11 jours
Sales Coordinator - Montreal, QC
Jellycat —Montréal, QC
- De 75 000 $ à 85 000 $ par an
- Télétravail
- Microsoft Powerpoint
- Anglais
- Saisie de données
- Assurance Dentaire
- Assurance Vision
il y a 5 jours
Billing Coordinator
WSP —Montréal, QC
- De 60 900 $ à 88 400 $ par an
- Travail hybride
- Microsoft Outlook
- Saisie de données
- Sens de l'organisation
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc. —Dorval, QC
- Temps plein
- Anglais
- Hôtel
- Amélioration continue
Administrative Coordinator
McGill University —Montréal, QC
- De 29,42 $ à 36,46 $ de l’heure
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Outlook
- Anglais
- Assurance Dentaire
- Congés payés
il y a 1 jour
Digital Experience - E-Commerce Support Coordinator
JAM Industries Ltd —Montréal, QC
- Temps plein
- Travail hybride
- Sens de l'organisation
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
il y a 12 jours
Appointment Booker
Koda —Boucherville, QC
- De 34 000 $ à 40 000 $ par an
- Temps partiel
- Travail hybride
- Vente
- Anglais
- Service aux visiteurs
- Congés payés
Postuler rapidement
Account Coordinator - Toronto/Montreal
Encore Market Engagement —Montréal, QC
- De 54 000 $ à 56 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Baccalauréat
Care Coordinator
Equinoxe LifeCare —Montréal, QC
- De 48 000 $ à 55 000 $ par an
- Temps plein
- Télétravail
- Service à la clientèle
- Anglais
- En présentiel
Postuler rapidement
il y a 7 jours
Translator Coordinator
Allstate —Province de Québec
- De 50 400 $ à 75 384 $ par an
- Télétravail
- Microsoft Powerpoint
- Microsoft Word
- Baccalauréat
- Bourses d'Études
Coordinator, Co-op Student Experience
Concordia University —Montréal, QC
- De 86 159,93 $ à 102 917,74 $ par an
- Temps plein
- Microsoft Word
- Anglais
- Capacités de présentation
11 h
Digital Coordinator
ALDO Group —Montréal, QC
- Microsoft Powerpoint
- Microsoft Word
- Marketing
il y a 12 jours
West Island Customer Service and Rental Coordinator
Cogir —Dorval, QC
- Fins de semaine au besoin
- Bilingue
- Vente
- Développement commercial
- Programme d'Aide aux Employés
Care Coordinator
Dialogue —Montréal, QC
- Temps partiel
- Travail hybride
- Anglais
- Expérience administrative
- Sens de l'organisation
- Programme d'Aide aux Employés
Customer Service Coordinator / Coordonnateur du service à la clientèle
Alsco Uniforms —Montréal, QC
- 22 $ de l’heure
- Quart de nuit
- Anglais
- Expérience administrative
- Diplôme d'études secondaires
- Assurance Dentaire
Postuler rapidement
Customer service and rental coordinator in downtown Montreal
Cogir —Montréal, QC
- Fins de semaine au besoin
- Bilingue
- Vente
- Développement commercial
- Programme d'Aide aux Employés
Meetings & Events Coordinator
Moulin Wakefield Mill —Wakefield, QC
- Vente
- Service à la clientèle
- Anglais
Customer Service and Leasing Coordinator in the West Island of Montreal
Cogir —Dorval, QC
- Temps plein
- Bilingue
- Vente
- Développement commercial
- Programme d'Aide aux Employés
Customer Service Coordinator - Import/ Export
CMA CGM —Montréal, QC
- Salesforce
- Anglais
- Baccalauréat
il y a 12 jours
E-commerce Coordinator
Reitmans —Montréal, QC
- Temps plein
- Travail hybride
- Anglais
- Baccalauréat
- Contrôle de la qualité
- Bourses d'Études
- Congés payés
Postuler rapidement
Back of House Coordinator
JD Sports Canada —Montréal, QC
- Temps partiel
- Informatique
- Gestion des stocks
- Compétences en informatique
Postuler rapidement
Drug Safety Coordinator (Bilingual - Fluent in French))
Cencora —Ville de Québec, QC
- De 41 856 $ à 70 741 $ par an
- 8 Heures
- Microsoft Powerpoint
- Microsoft Word
- Anglais
- Assurance Dentaire
- Congés payés
Coordonnateur du Credit / Credit Coordinator
Brandt —Laval, QC
- Service à la clientèle
- Anglais
- Microsoft Office
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience coordinator (quebec province)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Digital Experience - E-Commerce Support Coordinator

JAM Industries Ltd
Baie-d'urfe, QC

Postuler rapidement

Détails du poste

Temps plein

Avantages

Programmes de Bien-être
Assurance Invalidité
Assurance Dentaire
Congés payés
Horaire flexible avec plage fixe
Vacances payées
Programme d'Aide aux Employés
Assurance Vision

Compétences

Live chat
Français
Système de gestion de contenu
Politiques de santé et sécurité au travail
E-commerce
Création de contenu
Gestion des données
Systèmes de gestion de billets
SEO
Orientation axée sur le service à la clientèle
B2B
Sens de l'organisation
Collaboration interfonctionnelle

Description complète du poste

Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Role Summary
We are seeking a detail-oriented, collaborative eCommerce Support Coordinator to join our team. In this role, your primary focus will be owning the product onboarding process for our B2B dealer portal; curating raw data, crafting compelling product copy, and managing media assets.

Beyond managing our B2B catalog, you will play a key role in supporting our growth by assisting with day-to-day customer service inquiries across our direct-to-consumer (D2C) platforms. The ideal candidate has 1–3 years of eCommerce experience, strong organizational skills, and the language proficiency required to ensure our French product content is polished and professional.

Job Functions
Primary Responsibilities: B2B Product Catalog & Content Management

Product Onboarding & Data Curation: Gather, organize, and synthesize raw product information and specifications from various internal and external sources.
Content Creation: Draft compelling, accurate, and SEO-friendly product titles, descriptions, and bullet points tailored for the B2B dealer portal.
Media Management: Source, review, and upload high-quality product images and assets ensuring they meet portal standards.
Catalog Architecture: Assign appropriate categories, tags, and attributes to new products to ensure seamless site navigation and searchability for dealers.

Secondary Responsibilities: Direct-to-Consumer (D2C) Support

Omnichannel Customer Service: Assist with day-to-day customer support inquiries across various direct-to-consumer platforms (e.g., email, chat, or marketplace messages).
Issue Resolution: Help customers with order tracking, product inquiries, returns, and basic troubleshooting to maintain high satisfaction rates.
Cross-Functional Collaboration: Feedback common customer pain points or catalog errors to the broader team to help improve the overall user experience.

Job Prerequisites & Qualifications
Required Qualifications

eCommerce Experience: Minimum 1–3 years of experience working within an eCommerce environment (B2B portal, direct-to-consumer platform, or marketplace management).
Data & Content Management: Proven experience gathering raw product data from multiple sources and transforming it into clean, accurate, and customer-ready web content (titles, bullet points, and descriptions).
Customer Support Skills: Experience interacting with customers and handling inquiries or troubleshooting issues on D2C platforms via email, chat, or support ticketing systems.
Technical Literacy: High comfort level learning internal software, specifically content management systems (CMS), translation tools, and basic digital image handling.
Collaborative Energy: A positive, high-energy team player who brings an enthusiastic attitude to daily tasks and thrives in a supportive, cross-functional environment.

Preferred (Nice-to-Have) Qualifications

B2B Portal Familiarity: Prior experience specifically managing dealer portals or wholesale eCommerce channels.
Basic Image Editing: Familiarity with basic photo cropping, resizing, or formatting to ensure product imagery fits site specifications.
Detail-Oriented Mindset: Strong organizational skills with a knack for spotting data inconsistencies or translation awkwardness before content goes live

#LI-Hybrid #NexoraNA

Why Join Us

Ready to join our team? Here’s why …

Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
Wellness Incentive Program and Employee Assistance Program
RRSP / 401(k) matching program
Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
A casual, fun, and collaborative work environment
Lively social calendar—there’s always something for everyone
Generous employee discounts on our products
Ongoing learning and development opportunities
The chance to work alongside a highly talented, high-performing team

Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Postuler rapidement

Affinez votre recherche

customer experience coordinator emplois - quebec province

Digital Experience - E-Commerce Support Coordinator

COORDONNATEUR(TRICE) DES SERVICES AUX RESIDENTS/RESIDENT SERVICES COORDINATOR

Airbnb operations coordinator

Sales Coordinator - Montreal, QC

Billing Coordinator

Lead, Customer Service Representative - Montreal (YUL)

Administrative Coordinator

Digital Experience - E-Commerce Support Coordinator

Appointment Booker

Account Coordinator - Toronto/Montreal

Care Coordinator

Translator Coordinator

Coordinator, Co-op Student Experience

Digital Coordinator

West Island Customer Service and Rental Coordinator

Care Coordinator

Customer Service Coordinator / Coordonnateur du service à la clientèle

Customer service and rental coordinator in downtown Montreal

Meetings & Events Coordinator

Customer Service and Leasing Coordinator in the West Island of Montreal

Customer Service Coordinator - Import/ Export

E-commerce Coordinator

Back of House Coordinator

Drug Safety Coordinator (Bilingual - Fluent in French))

Coordonnateur du Credit / Credit Coordinator

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience coordinator (quebec province)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact