Dermalogica is seeking a motivated, skin care savvy Retail Associate to contribute to our growing retail business by leading all sales and training initiatives at our Montreal and surrounding area Sephora locations. You will work to engage and excite both Beauty Advisors and clients alike. The Retail Associate will work with the Sephora Account Manager to uphold visual merchandising standards, provide quality sales support to achieve sales objectives for your designated Sephora location businesses, and supporting events throughout the assigned territory.
What you will do:
Support retail sales ‘on-stage’
- Approach clients, connect and engage in conversation to drive sales
- Achieve provided retail sales goals
- Encourage clients to “play”/try the product and experience a service while shopping in-store
- Ensure that Dermalogica products are neat and tidy and placed according to store planogram
- Adhere to dress code specifications as set by Sephora/Dermalogica
- Provide brand agnostic recommendations to the client and be prepared to support clients visiting other ‘worlds’ within the store
- Complete reports on promotional results, sales targets and qualitative feedback as needed
- Support the Sephora Accounts Manager as needed
Event Support
- Achieve retail sales goals
- Give Dermalogica concept such as Face Mapping Skin Analysis
- Seeking customers in-store to participate in the event
- Assist set up and pack down of event materials
- Portray the most polished and professional image to the client
- Complete reports on promotional results, sales targets and qualitative feedback
Administration Duties
- Complete Sephora & Dermalogica required reports after every store visit
- Adhere to calendar schedule managed by Sephora Account Manager to meet Dermalogica’s expectation of store visit frequency. Must communicate any scheduling conflicts in a timely manner, (24-48 hours once schedule is communicated).
- Responding to emails from the Sephora Account Manager in a timely manner
- Communicate store and stock concerns to Sephora Account Manager to support the business
Requirements
The successful candidate will be expected to represent Dermalogica’s clean and professional image at all times. A company dress and grooming code is to be followed at all times when representing Dermalogica in-store. This position requires the successful candidate to stand for long periods of time, the ability to lift heavy objects, carry equipment and materials is also necessary.
- Part-time, up to 20 hours weekly
- Must be able to work Thursday – Sunday shifts
Qualifications
- Bilingual (English and French speaking) is required
- Minimum two years of proven sales success in luxury/beauty retail
- Experience in the Sephora retail environment is an asset
- Have excellent communication skills
- Possess energy, enthusiasm and a passion for the skin care industry
- Feel comfortable networking
- Be flexible and able to easily adapt in various situations
- Possess a valid driver’s license and access to a vehicle
- Must be able to work Thursday – Sunday shifts
Perks Include
- Monthly product allocation
- Ongoing training and development in sales skills
- First look and access to product launches
Why work with us:
You will be working for an industry-leading skin care company that is constantly evolving and innovating in everything we do. Skin Centres, Skin Therapists and clients look to us for the latest in education, products and industry trends. Dermalogica's mission is to define and bring respect and success to professional skin care therapists through excellent education, innovative products and outstanding customer service.
The Dermalogica team is a tight knit group of positive, forward thinking, and creative professionals. You will have the opportunity to work with autonomy and trust.
Our commitment to you:
Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.
We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.
All Canadians have the right to equality in the workplace.
who we are:
Dermalogica continues to dominate the professional skin care industry with distribution in over 90 countries. Known worldwide as the premiere Skin Therapist’s choice for offering the most respected professional skin care line, we are also recognized for our renowned postgraduate education.
Our entrepreneurial spirit, hands-on environment and fast-paced culture encourages employees to be their best, bringing innovative solutions to reach the skin care professional and consumer. We are highly energetic, passionate, and results oriented. You will find that Dermalogica is a very special place, with tremendous opportunities ahead for us, all building upon a record of achievement.
The challenge is to build on the legacy of our brand, our experienced team, and our industry leading education to deliver profitable growth. One of the key elements for our success, and critical for our growth, is bringing in the right people to join our team. We invite you to come and make a difference and grow your career with the global leader in skin care.
Recruitment Process: Dermalogica Canada does not use AI to screen, assess, or make hiring decisions. Every application is reviewed by a member of our hiring team.
Pay: $25.00 per hour
Work Location: In person
