ADI, qui fait partie de Resideo Inc, est le principal distributeur en gros de produits de sécurité et basse tension en Amérique du Nord. Nous sommes passionnés par l’idée d’aider nos clients à prospérer sur ce marché passionnant et en pleine croissance. Nous comprenons le métier du service client, mais plus important encore, nous comprenons que nos collaborateurs sont notre plus grand atout. Nous sommes fiers de disposer de l’équipe de professionnels commerciaux et techniques la plus nombreuse et la mieux formée, ce qui fait de nous un partenaire indispensable pour nos clients. Êtes-vous prêt à être la raison pour laquelle nous sommes considérés comme les meilleurs du secteur ? Postulez dès aujourd'hui et apprenez-en davantage sur notre culture de performance, de service client, de développement des employés et d'opportunités infinies. Ce poste n'est pas éligible au parrainage de visa.
TÂCHES DU POSTE :
Développez vos comptes clients pour générer des bénéfices
Atteindre les objectifs de performance en augmentant les revenus et en augmentant la marge des tâches assignées comptes. Augmentez la taille des commandes, augmentez les transactions clients et tirez parti des outils de tarification pour améliorer le pourcentage de marge. Augmenter la clientèle en ajoutant de nouveaux clients Identifier les opportunités et convertir les achats des clients de la concurrence Gérez tous les comptes existants grâce à une communication constante à l'aide de la base de données clients. Passez des appels sortants et atteignez un nombre minimum d'appels chaque jour pour présenter des prospects.
Construire une relation client
Promouvoir des relations positives au sein de l'organisation ADI pour encourager les ventes en équipe et promouvoir un service client exceptionnel pour les clients. Éduquer les clients sur les nouveaux produits et gammes de produits en se tenant au courant des nouveautés évolutions dans l’industrie. Maintenir et mettre à jour les interactions clients dans le système de suivi
Démontrer une connaissance du produit
Appliquer la connaissance des produits et/ou services et la vendre aux clients Expliquer les fonctionnalités et les avantages aux clients en termes non techniques Restez à jour sur les nouvelles offres et les tendances technologiques grâce à Industry News et divers d'autres sources.
Créer de la valeur pour la marque - Promouvoir ADI
Tirer parti des ressources, des services et des programmes d'ADI pour éduquer les clients Offrez une expérience de magasinage exceptionnelle en magasin, par téléphone et en ligne.
VOUS DEVEZ AVOIR:
Bilingue en français et anglais Diplôme d'études secondaires ou équivalent 1 an d'expérience en vente Excellentes compétences de communication verbale et écrite Compétences informatiques – Connaissances de base pour utiliser Microsoft Office Désir d'occuper un rôle de vente et d'être responsable du chiffre d'affaires
NOUS APPRÉCIONS :
Expérience préalable dans le secteur de la vente au détail, de l'hôtellerie et du service client avec une capacité de négociation et compréhension des compétences en marketing Connaissance des outils de gestion de la relation client Les candidats qui s'épanouissent dans un environnement dynamique et axé sur les résultats en satisfaisant et en dépassant tous les objectifs. buts et cibles Expérience préalable en distribution Excellentes compétences en négociation Capacité à travailler en équipe et de manière autonome Compétences en vente très compétitives et désir de contribuer à une équipe/organisation gagnante
QU'Y A-T-IL POUR VOUS :
Heures de bureau, du lundi au vendredi. Ensemble complet d'avantages sociaux (3 semaines de vacances, assurance maladie et dentaire, régimes d'épargne-retraite et plus). Opportunités d'évolution de carrièreADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset . We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development, and endless opportunities. This position is not eligible for visa sponsorship.
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customers' needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
- Meet performance targets by growing revenue and increasing the margin of assigned
- accounts. Increase order size, grow customer transactions, and leverage pricing tools to
- improve margin percentage.
- Increase customer base by adding new customers
- Identify opportunities and convert customer purchases from competition
- Manage all existing accounts through steady communication using the Customer Database
- Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
- Promote positive relationships within the ADI organization to encourage team sales and
- promote exceptional customer service for customers.
- Educate customers about new products and product lines by keeping abreast of new
- developments in the industry.
- Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
- Apply knowledge of products and/or services and sell it to customers
- Explain features and advantages to customers in entire non-technical terms
- Stay up to date on new offerings, and technology trends through Industry News, and various
- other sources.
Create Brand Value - Promote ADI
- Leverage ADI Resources, Services, and Programs to educate customers
- Provide exceptional shopping experience in-store, by phone, and online.
YOU MUST HAVE:
- Bilingual in French and English
- High School Diploma, or equivalent
- 1 year of Sales Experience
- Excellent verbal and written communication skills
- Computer literacy skills – Basic Knowledge to Operate Microsoft Office
- Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
- Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate
- and understanding of marketing skills
- Knowledge of Customer Relationship Management Tools
- Candidates who thrive in a fast-paced result result-driven environment by meeting and exceeding all
- goals and targets
- Prior distribution experience
- Excellent Negotiation Skills
- Ability to work as part of a team and autonomously
- Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHATS IN IT FOR YOU:
- Office Hours, Monday to Friday.
- Full benefits package (3 weeks' vacation, Health & Dental insurance, Retirement Savings Plans & more).
- Career Growth opportunities
#LI-KJ1
Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com .
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
