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Employer: iA Financial Group
Office: 1080, Grande Allee West
Location: Québec, Quebec
Job category: Customer Service and Administrative Support
Job ID: JR10026651
Job type: Temporary Job
Apply before: 2026-07-02
Description
Administration / Location: Quebec City / 1-year temporary contract / Hybrid work model / Start date: As soon as possible
Build the future with us
Are you passionate about administrative tasks and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an Administrator, Group Savings and Retirement, you will play a key role in analyzing and processing transactions related to the lifecycle of group savings accounts (e.g., RRSP, DPSP, TFSA, non-registered plans, RRIF, LIF, annuities, RPP and SPP), while ensuring compliance with applicable rules and regulations.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you will achieve with us
As an Administrator, Group Savings and Retirement, you will be at the heart of our mission. Your main responsibilities will include:
Process client transactions using the systems in place, from account opening to closure, ensuring compliance with plan rules and applicable laws;
Communicate effectively with clients and internal partners (both verbally and in writing);
Maintain a high level of productivity, accuracy, and strong organizational skills;
Meet financial deadlines and compliance requirements;
Review non-financial transactions completed by colleagues;
Provide excellent customer service and ensure appropriate follow-ups;
Analyze simple requests and refer them to specialists when required;
Prepare reports and tax slips;
Process accounting entries;
Receive, sort, and manage physical mail (e.g., cheques).
What could accelerate your success in this role
We are looking for someone who:
Holds a college diploma in financial services or administration (or equivalent experience);
Has at least one year of experience in a similar or related role;
Is recognized for their rigor and attention to detail;
Stands out for their organizational skills and ability to manage priorities;
Demonstrates strong learning and adaptability abilities;
Is known for their customer service mindset and communication skills;
Has a basic level of English, as the role involves responding to emails and communicating daily with unilingual English-speaking clients and colleagues;
Has good knowledge of the Microsoft Office suite, especially Excel, and group savings products (assets).
Why you will love working with us
A work environment where learning and development merge with a collective pursuit of excellence;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
and get ahead of your career, where your talent really belongs!
Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
Get ahead of your career, where your talent belongs
See why so many people choose iA!
Company Overview
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.
Build the future with us
Are you passionate about administrative tasks and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an Administrator, Group Savings and Retirement, you will play a key role in analyzing and processing transactions related to the lifecycle of group savings accounts (e.g., RRSP, DPSP, TFSA, non-registered plans, RRIF, LIF, annuities, RPP and SPP), while ensuring compliance with applicable rules and regulations.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you will achieve with us
As an Administrator, Group Savings and Retirement, you will be at the heart of our mission. Your main responsibilities will include:
Process client transactions using the systems in place, from account opening to closure, ensuring compliance with plan rules and applicable laws;
Communicate effectively with clients and internal partners (both verbally and in writing);
Maintain a high level of productivity, accuracy, and strong organizational skills;
Meet financial deadlines and compliance requirements;
Review non-financial transactions completed by colleagues;
Provide excellent customer service and ensure appropriate follow-ups;
Analyze simple requests and refer them to specialists when required;
Prepare reports and tax slips;
Process accounting entries;
Receive, sort, and manage physical mail (e.g., cheques).
What could accelerate your success in this role
We are looking for someone who:
Holds a college diploma in financial services or administration (or equivalent experience);
Has at least one year of experience in a similar or related role;
Is recognized for their rigor and attention to detail;
Stands out for their organizational skills and ability to manage priorities;
Demonstrates strong learning and adaptability abilities;
Is known for their customer service mindset and communication skills;
Has a basic level of English, as the role involves responding to emails and communicating daily with unilingual English-speaking clients and colleagues;
Has good knowledge of the Microsoft Office suite, especially Excel, and group savings products (assets).
Why you will love working with us
A work environment where learning and development merge with a collective pursuit of excellence;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
and get ahead of your career, where your talent really belongs!
Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
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