5 meilleures offres (billing coordinator, quebec city, qc) (à pourvoir)

Customer Service Administrator
Compunnel Healthcare —Ville de Québec, QC
- De 30 $ à 32 $ de l’heure
- 8 Heures
- Service à la clientèle
- Anglais
- Expérience administrative
Postuler rapidement
il y a 3 jours
Accounting and Administrative Services Coordinator
EMS Ingénierie —Ville de Québec, QC
- Heures supplémentaires
- Travail hybride
- Expérience en supervision
- Sens de l'organisation
- Comptabilité
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
Property Services Coordinator
BGIS —Ville de Québec, QC
- Temps plein
- Oracle
- Microsoft Office
- Expérience administrative
Coordonnateur(trice) des Installations / Facilities Coordinator
CBRE —Ville de Québec, QC
- Temps plein
- Microsoft Outlook
- Port de charges lourdes
- Anglais
Caseworker – Nursing & Clinics
Cencora —Ville de Québec, QC
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Assurance Dentaire
- Congés payés
il y a 7 jours

Discover related jobs

Based on your search for billing coordinator jobs.

Customer Service Representative
EXFO —Ville de Québec, QC
Basé à Québec, et faisant partie de notre équipe Expérience Client pour les solutions RFTM (Remote Fiber Test Monitoring), votre principale responsabilité est…
Expert en sinistres multi-lignes bilingue
Crawford & Company (Canada) Inc. —Ville de Québec, QC
Le candidat retenu évaluera les réclamations via l'enquête sur les pertes et négociera les règlements conformément aux exigences provinciales en matière de…
À partir de 70 000 $ par an
Postuler rapidement

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Dental Front Desk Scheduling Coordinator/Treatment Coordinator
Confidential —Bradford, ON
Assist with administrative tasks including filing, data entry, and correspondence. The ideal candidate *MUST HAVE DENTAL EXPERIENCE*, and will serve as the…
De 24 $ à 27 $ de l’heure
Postuler rapidement
Dispatcher / Service Coordinator for HVAC
Temp Air Control / C.H.S Air Conditioning Limited —Alliston, ON
The Service Coordinator / Dispatcher helps manage incoming service requests, schedules technicians, updates work orders, follows up with customers, tracks open…
De 55 000 $ à 72 800 $ par an
Postuler rapidement
il y a 3 jours

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : billing coordinator (quebec city, qc)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Customer Service Administrator

Compunnel Healthcare
Ville de Québec, QC

Postuler rapidement

Détails du poste

Contrat
Il y a 3 jours

Compétences

Français
Service à la clientèle
Anglais
Expérience administrative
Diplôme d'études secondaires
Sens de l'organisation
Compétences en communication
Gestion du temps

Description complète du poste

Service Administrator

Location: 2400 Avenue Watt, Quebec City, Quebec, Canada, G1P 3T3
Job Type: Full-Time, Onsite
Schedule: Monday to Friday, primarily standard business hours. Occasional evening shifts (12:00 PM – 8:00 PM) may be required.
Pay Rate: Up to CAD $32/hour

Position Summary

We are seeking a customer-focused and detail-oriented Service Administrator to support our service department operations. This role serves as the first point of contact for customers and plays a critical role in ensuring a seamless service experience. The successful candidate will handle administrative tasks related to service operations, including work order management, customer communication, invoicing, estimates, and service documentation.

This is an onsite position requiring strong customer service skills and the ability to work effectively in a fast-paced service environment.

Key ResponsibilitiesCustomer Service & Communication

Serve as the primary point of contact for customers via phone, email, and in-person interactions.
Build and maintain positive customer relationships through professional and timely communication.
Assess customer needs, gather relevant information, and provide appropriate support.
Respond to customer inquiries and provide service status updates as needed.
Manage customer concerns and resolve issues efficiently while maintaining a high level of customer satisfaction.

Service Administration

Create, update, and manage work orders within internal service management systems.
Prepare and send service estimates to customers.
Follow up with customers regarding approvals, service progress, and completion.
Process customer invoicing accurately and promptly.
Maintain accurate service records and documentation.

Service Support & Documentation

Collect and verify customer, equipment, and technical information.
Ensure all service activities are properly documented within company systems.
Support warranty claim processes by gathering required documentation and information.
Assist service technicians and managers with administrative and operational tasks.
Maintain accurate records for historical tracking, billing, and reporting purposes.

Technical & Process Support

Support troubleshooting documentation and escalation processes when required.
Utilize electronic service tools and systems to record service events and customer information.
Coordinate with internal teams to ensure timely resolution of customer requests.
Assist in warranty administration and claim submission processes according to company guidelines.

Required QualificationsEducation

High School Diploma, Secondary School Certificate, or equivalent combination of education and relevant work experience.

Experience

Previous experience in a customer-facing role is required.
Experience within the automotive, heavy equipment, service, or repair industry is strongly preferred.
Previous experience as a Service Writer, Service Administrator, Service Coordinator, or similar role is highly desirable.
Experience handling customer invoicing, work orders, estimates, and service documentation is preferred.

Language Requirements

Fluency in French is mandatory (spoken and written).
English language skills are considered an asset but are not required.

Required Skills & CompetenciesCustomer Service Excellence

Strong customer focus with the ability to build trust and maintain positive relationships.
Ability to handle customer concerns professionally and effectively.

Communication

Excellent verbal and written communication skills in French.
Ability to communicate clearly with customers, technicians, and internal stakeholders.

Administrative & Organizational Skills

Strong attention to detail and accuracy.
Excellent organizational and time-management abilities.
Ability to manage multiple priorities in a fast-paced environment.

Problem Solving & Collaboration

Ability to assess situations, identify solutions, and escalate issues when necessary.
Strong teamwork and collaboration skills.

Technical Competencies

Work order creation and management.
Service documentation and record maintenance.
Customer invoicing and estimate preparation.
Warranty process support and documentation.
Familiarity with service management systems and electronic service tools is an asset.\

"TA01"

Pay: $30.00-$32.00 per hour

Work Location: In person

Postuler rapidement

Affinez votre recherche

billing coordinator emplois - quebec city, qc

Customer Service Administrator

Accounting and Administrative Services Coordinator

Property Services Coordinator

Coordonnateur(trice) des Installations / Facilities Coordinator

Caseworker – Nursing & Clinics

Discover related jobs

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : billing coordinator (quebec city, qc)

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact