1 meilleure offre (dispatcher bilingual, peterborough, on) (à pourvoir)

Dispatcher - Bilingual
Integrated Solutions —Peterborough, ON
- À partir de 20 $ de l’heure
- Temps partiel
- Travail hybride
- Bilingue
- Anglais
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
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Dispatcher - Bilingual
Integrated Solutions —Peterborough, ON
Dispatch and coordinate installations, service calls, and work orders using internal systems. Handle inbound and outbound calls to confirm appointments, provide…
À partir de 20 $ de l’heure
Postuler rapidement

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Dispatcher - Bilingual

Integrated Solutions
Peterborough, ON

Postuler rapidement

Détails du poste

Temps partiel | Temps plein

Avantages

Tenue Décontractée
Assurance Maladie Complémentaire
Assurance Dentaire
Assurance Vision
Stationnement sur place

Compétences

Bilingue
Français
Anglais
Diplôme d'études secondaires
Saisie de données

Description complète du poste

Pay: $20/hour
Job Type: Full-Time

Job Posting Disclosures:

This posting is for a new vacancy
AI may be used in screening applications

Job Summary

Integrated Solutions is seeking a highly organized, detail-oriented Bilingual Dispatcher to support and coordinate our growing field operations. In this role, you will be at the center of daily operations—managing technician schedules, coordinating service work, and ensuring seamless communication between customers, installers, and internal teams.

Work from home available: For the right candidate who is not local to the area, working from home is an option.

Key Responsibilities

Dispatch and coordinate installations, service calls, and work orders using internal systems
Manage daily technician schedules, routes, and appointments for efficiency and on-time completion
Monitor technician progress and adjust schedules as needed to handle delays or urgent requests
Act as the main communication hub between technicians, customers, and internal teams
Handle inbound and outbound calls to confirm appointments, provide updates, and resolve scheduling issues
Accurately document all interactions, job details, and follow-ups in company systems
Collaborate with the Dispatch Lead to prioritize jobs and optimize scheduling
Address customer concerns professionally and work toward timely resolutions
Maintain organization while managing multiple time-sensitive tasks
Take ownership of dispatch responsibilities from start to completion

Schedule & Availability

Full-time and part-time opportunities available
Scheduling may occasionally vary to support multi-province operations and time zones
Final schedule expectations will be discussed and confirmed prior to hire

Requirements

Bilingual in French and English (required)
High school diploma or GED
Strong organizational and multitasking skills
Clear and professional communication (written and verbal)
Ability to stay calm and solutions-focused under pressure
Strong problem-solving skills and sound decision-making ability
Team-oriented mindset with strong collaboration skills
Comfortable using scheduling software and digital tools
Flexible and adaptable to changing operational needs
Proactive attitude with a willingness to step in where needed

What We Offer

A stable, growing company with clear processes and expectations
Benefits eligibility for full-time employees after 3 months (medical, dental, vision)
Supportive leadership and structured onboarding
Training to ensure success in the role
Opportunities for growth and advancement
A collaborative and respectful work environment

#HPBA

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

Casual dress
Dental care
Extended health care
On-site parking

Language:

French (required)

Work Location: Hybrid remote in Peterborough, ON K9J 7C8

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Dispatcher - Bilingual

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