BANQUET CAPTAIN
Come work at an awe-inspiring Oceanside property overlooking the Salish Sea, surrounded by 22 acres of tranquil forest.
Tigh-Na-Mara is home to the Grotto Spa, voted #1 Spa in British Columbia, two award-winning restaurants, 10,000 square feet of conference space, 192 unique accommodations, British Columbia's most extensive resort recreation program, 3 km of sandy beach, and some of the warmest ocean swimming waters in Canada.
Tigh-Na-Mara is a wonderful place to play and to work.
JOB SUMMARY
Reporting to the Banquet Manager, Banquet Captain leads the banquet team in delivering a welcoming, organized, and exceptional event experiences for every Tigh-Na-Mara guest.
This guest-facing leadership role is responsible for supporting and guiding banquet team Members throughout event set-up, service, and tear-down, coordinating with kitchen and event teams, delivering exceptional food and beverage service, and helping ensure banquet spaces are clean, organized, and prepared for each event.
WHAT TIGH-NA-MARA OFFERS YOU!
- Competitive wages and eligible Team Member benefits.
- Comprehensive training and development opportunities.
- Opportunities for internal growth and promotion.
- Team Member perks and discounts throughout the resort, including Pines Gift Shop, Cedars Restaurant, and the Grotto Spa.
- Access to resort amenities, including the pool and fitness facilities.
- A supportive and inclusive work environment.
- The opportunity to work alongside an amazing team.
RESPONSIBILITIES
- Lead banquet team during event set-up, service, and tear-down.
- Assign tasks and help ensure service standards are consistently met.
- Deliver exceptional food and beverage service while creating a welcoming guest experience.
- Coordinate with kitchen, event, and banquet teams to support seamless event execution.
- Respond promptly and professionally to guest requests and concerns.
- Help ensure banquet and service areas are clean, safe, organized, stocked, and ready for use.
- Support Team Members throughout events and contribute to a positive, collaborative work environment.
QUALIFICATIONS
- Available to work a flexible full-time schedule, including days, evenings, weekends, holidays and special events.
- Excellent communication, organizational, and multitasking skills.
- Detail-oriented, with a positive attitude that contributes to a healthy, friendly, and supportive workplace.
- Professional, approachable, and committed to exceptional guest service.
- Able to work efficiently and remain organized in a fast-paced event environment.
- Reliable, flexible, and able to lead and work collaboratively as part of a team.
- Able to stand for extended periods and safely lift, carry, and move trays, banquet supplies, and equipment as required.
- Previous banquet, restaurant, hospitality, or leadership experience is considered an asset.
Pay Rate: $20.50 - $26.20 + gratuities
We offer competitive wages, opportunities for career growth, and a positive, inclusive, and sustainability-focused work environment.
If you have a passion for hospitality, take pride in creating exceptional guest experiences, and enjoy working in a fast-paced environment in a beautiful Oceanside setting, apply now to join our team as a Spa Coordinator.
Please apply below with an up-to-date resume. No phone calls or in-person applications, please.
#HP
Pay: $20.50-$26.20 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
Language:
- Fluent English (required)
Licence/Certification:
- Serving It Right (required)
Work Location: In person