25 meilleures offres (team lead, customer service, ottawa, on) (à pourvoir)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : team lead, customer service (ottawa, on)

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Manager, Project and Program Management Services

Defence Construction Canada
Ottawa, ON

Postuler dès maintenant

Détails du poste

Il y a 11 jours

Avantages

Assurance Invalidité
Assurance Dentaire
Congés payés
Programme d'Aide aux Employés

Compétences

Bilingue
Français
Gestion de programme
PMP
Ingénierie
Architecture
Anglais
Assurance qualité
Baccalauréat
Outils de gestion de portefeuille de projets
Gestion des risques
Construction et rénovation
Certification PgMP
Leadership
Compétences en communication
Négociation
Planification stratégique

Description complète du poste

Who Can Apply?:

Internal (DCC Employees) and External (General Public)

Salary Range:

$126,865 - $164,924

Employment status:

Continuing

Flexible work option:

Hybrid (2 days/week)

Term Length:

Security Level:

Secret

Language Requirement:

Bilingual Mandatory

Closing Date:

21/07/2026

Country:

Canada

We Have an Exciting Opportunity in the National Service Region

About the Role
If you’re an experienced project and program management leader who thrives on delivering complex infrastructure, environmental, and real property initiatives while leading high-performing teams, we’d like to meet you.

Defence Construction Canada (DCC) is a trusted partner of the Government of Canada, delivering infrastructure and environmental solutions in support of Canada’s defence and security priorities. We’re looking for a Manager, Project and Program Management Services to join our National Service Region team, where you will lead the delivery of project and program management (PPM) services, oversee teams of professionals, foster strong Client-Partner relationships, and help drive excellence in project and program delivery across DCC’s portfolio.

What You Will Do

Lead the delivery of project and program management services for infrastructure, construction, environmental, and real property initiatives at the site, project, and program levels.
Apply and promote project and program management principles including stewardship, stakeholder engagement, leadership, quality, risk management, adaptability, systems thinking, and value delivery.
Oversee the planning, execution, monitoring, and delivery of projects and programs, ensuring alignment with Client-Partner requirements, organizational priorities, and service delivery standards.
Coordinate project and program activities with Client-Partner representatives and stakeholders to ensure successful outcomes and effective collaboration.
Monitor and control overall project and program performance, including the collection, measurement, analysis, and communication of performance information and key delivery metrics.
Support and lead business development initiatives, ensuring project and program management considerations are incorporated into Client-Partner solutions and service offerings.
Lead continuous improvement of project and program management practices, methodologies, and service line capabilities.
Ensure quality standards are consistently met through the application of quality assurance processes, compliance reviews, and best practices.
Provide project and program management input into service level agreements, planning activities, and organizational initiatives.
Develop and maintain effective working relationships with industry partners, Client-Partners, stakeholders, and internal teams across DCC.
Promote collaboration across multidisciplinary teams and service lines to support successful project and program delivery.
Lead, coach, mentor, and develop professional staff while managing workforce planning, resource allocation, performance management, and employee development.
Support organizational training initiatives and contribute to regional and national service line development activities.

What You Bring

Required Qualifications and Experience

Significant experience leading the delivery of complex projects and programs within infrastructure, construction, real property, environmental, or related sectors.
Demonstrated experience leading multidisciplinary teams and managing project and program delivery in a matrixed environment.
Proven ability to build and maintain strong relationships with clients, stakeholders, and industry partners.
Experience overseeing project performance, quality assurance processes, risk management, resource planning, and service delivery outcomes.
Strong leadership, communication, negotiation, and decision-making skills.
Experience supporting employee development through coaching, mentoring, performance management, and training.

Your Background

Minimum: University degree in engineering, architecture, or a related field with a minimum of eight years of relevant experience, or an equivalent combination of education and experience.
Preferred: Project and/or Program Management certification (such as PMP®, PgMP®, or equivalent).

Your Knowledge and Skills

Extensive knowledge of project and program management best practices, methodologies, trends, and legislation related to infrastructure, real property, environmental, and construction services.
Knowledge of strategic planning, financial management, and human resources management principles and practices.
Familiarity with Client-Partner project and program management policies, procedures, and governance frameworks.
Knowledge of Treasury Board of Canada Secretariat policies and processes.
Ability to apply project and program management principles across all phases of delivery.
Strong leadership skills with the ability to influence decisions and drive results within a matrix organization.
Excellent communication and interpersonal skills, with the ability to engage diverse audiences and stakeholders.
Sound judgment, business acumen, problem-solving, and risk management capabilities.
Ability to balance innovation, adaptability, and risk tolerance while supporting successful service delivery.
Commitment to collaboration, continuous improvement, quality, and client service excellence.
Bilingualism (English/French) is required.

Working Conditions
You'll work in a hybrid office environment with routine travel as required to support project and program delivery, stakeholder engagement, and service line initiatives. Some work may be performed on construction sites, requiring the occasional use of personal protective equipment and adherence to site safety protocols.

Total Rewards Include

Comprehensive employer-paid health and dental benefits
Public Service Pension Plan
Generous vacation and leave provisions
Flexible work options and support for work-life balance
Professional development and leadership growth opportunities
The opportunity to contribute to projects that support Canada's defence and security priorities

Why Join Us
At DCC, you'll help shape and deliver the infrastructure and program solutions that support the Canadian Armed Forces and other federal partners across the country. As a Manager, Project and Program Management Services, you'll play a strategic leadership role in driving project delivery excellence, developing talent, strengthening Client-Partner relationships, and contributing to nationally significant programs that make a lasting impact across Canada.

Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your package includes:

Health and Wellness

100% employer-paid annual sick leave, and health and dental premiums
$400 wellness allowance to help cover expenses such as a gym membership
$2,500 for mental health services on top of regular $2,500 paramedical coverage
Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

Life, accidental-death, and short-term disability insurance
Enhanced inConfidence employee and family assistance program
Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

Public-service pension
Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans

** This position has been designated bilingual, where English and French are essential. **
** While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement. **

To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.

DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.

The appropriate security clearance is a condition of employment and it is the candidate’s or employee’s responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC. Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

criminal record checks

reference checks

previous employment

open source checks

credit/financial status

DCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.

Be part of a diverse and inclusive workplace!

Roles at DCC will require security at various levels including Reliability, Secret, Top Secret and for Canadian Eyes Only (proof of Citizenship required). While we welcome applications to our roles who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information, selection will depend on the specific role’s requirements.

At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community.

DCC’s goal is to provide barrier-free access to employment opportunities and workspaces for employees and candidates. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs. Should you require accommodation, please email [email protected].

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